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Strategic Account Executive (m/w/d)

À distance ✓DE
D

Warum Wir? Bei uns erwarten Dich weltweit verteilte, internationale Teams, flache Hierarchien und eine offene Unternehmenskultur, die zum Mitgestalten einlädt. Mobiles Arbeiten und flexible Arbeitszeiten gehören für uns zum Alltag. Möchtest Du Teil eines innovativen Unternehmens werden, dessen Lösung den Arbeitsalltag in unterschiedlichsten Branchen digitalisiert? Dann werde Teil unseres Teams! Das erwartet Dich Als Strategic Account Executive (m/w/d) bist Du dafür verantwortlich, die Struktur des Authorized DocuWare Partner (ADP) Netzwerks nachhaltig auszubauen und den Verkauf der DocuWare Software zu unterstützen. In dieser Funktion setzt Du den Solution Selling Approach um und förderst diese Strategien innerhalb des Partnernetzwerks. Zu Deinen Aufgaben gehören: • Du bist dafür verantwortlich, die Sales Quoten, die in Zielgesprächen und vom Management gesetzt wurden, zu erfüllen oder zu übertreffen. • Du entwickelst Geschäftsmöglichkeiten über den Partnerkanal, einschließlich der Entwicklung und Implementierung von Marketing-Plänen und der Zusammenarbeit mit weiteren Fachbereichen, um neue Geschäftsmöglichkeiten zu identifizieren. • Du begleitest unsere Partner aktiv bei der Lead-Qualifizierung und bringst Deine eigene Abschlussstärke gezielt in Partner-Deals ein • Um unsere Partner zu schulen und Geschäfte abzuschließen, bist Du außerdem für die Durchführung von Sales Workshops, Trainings, Endnutzer-Webinare und Kundenpräsentationen verantwortlich. • Des Weiteren bist Du für die Neugewinnung von Partnern und den Ausbau der Partnerstruktur zuständig. • Die Bearbeitung von monatlichen Aktivitäten (wie z. B. CRM-Updates oder Uploads von Berichten), sowie die anschließende Kommunikation an das Management, gehören ebenfalls zu Deinen Aufgaben. • Du demonstrierst Dein Sales-Geschick, indem Du Verkaufschancen identifizierst und diese eigenverantwortlich von der Erstansprache über die Pre-Sales-Phase bis zum erfolgreichen Abschluss führst. Das bringst Du mit • Du hast bereits mehrjährige Berufserfahrung im Vertrieb von Dokumentenmanagement-, Business-, Accounting oder ERP-Software sammeln können. DocuWare Zertifikate sind ein Plus. • Stark ausgeprägte Präsentations- und Kommunikationsfähigkeiten im Umgang mit Kund:innen, Vertriebsmitarbeitenden und vielen weiteren Stakeholdern ist nichts Neues für Dich. • Du verfügst über sehr gute IT-Kenntnisse und hast die Fähigkeit, Softwarefunktionen und deren Nutzen kompetent zu demonstrieren. • Ebenfalls zu Deinen Fähigkeiten gehört es, Businessprozesse zu analysieren und maßgeschneiderte Lösungen zu finden. • Darüber hinaus verfügst Du über ausgezeichnete mündliche und schriftliche Kenntnisse in Deutsch. Sehr gute Englischkenntnisse in Wort und Schrift runden Dein Profil ab. • Eine hohe Reisebereitschaft wird vorausgesetzt. Zudem hast Du Spaß daran Menschen zu leiten und zu motivieren. Darauf kannst Du Dich freuen Es gibt viele gute Gründe für DocuWare – unsere Unternehmenskultur ist nur einer davon. Im Team von DocuWare profitierst auch Du von diesen Vorteilen: • Weltweit verteilte, internationale Teams: Du triffst uns in Germering, New York, Sofia oder vielen anderen Locations. • Flexibler Arbeitsort und Arbeitszeit: Du arbeitest mobil oder in unserem modernen und gut ausgestattetem Büro – dabei teilst Du Dir Deine Arbeitszeit flexibel ein. • Individuelle Förderung: Nach einer intensiven Einarbeitung bekommst Du regelmäßig auf Dich zugeschnittene Weiterbildungen (u.a. Kongresse, interne Teambuilding Maßnahmen). • Wohl verdiente Erholung: Neben 35 Urlaubstagen im Jahr bieten wir Dir ein breites Sport- und Massageangebot, Kicker-Tisch und einen entspannenden Lounge-Bereich. • Gesunde Ernährung: Zusammen genießen wir Fairtrade Kaffee mit Bio-Milch oder HaferDrink, Snacks und frisches Obst – alles kostenlos – sowie bezuschussten Lunch aus dem Foodji-Kühlschrank. • Team-Spirit: Regelmäßige Events für Mitarbeitende - virtuell oder vor Ort sorgen für Zusammenhalt • Nachhaltigkeit und soziales Engagement: DocuWare steht für papierloses Arbeiten und unterstützt ehrenamtliche Organisationen und lokale Sportvereine. • Gute Erreichbarkeit auf allen Wegen: Komm ins Büro mit dem geleasten E-Bike (Jobrad), per S-Bahn oder über die Autobahnen A96/A99 (Dein E-Auto kannst Du vor Ort kostenlos laden). • Du sorgst vor & wir unterstützen Dich dabei: DocuWare bezuschusst Deine betriebliche Altersvorsorge! • Ein stabiler Arbeitsplatz: In unserem langjährig bestehenden und stetig wachsenden Unternehmen erhältst Du eine unbefristete Festanstellung. • Wir nutzen immer die neuesten Technologien: Erfahre mehr auf Stackshare ! • Einzigartige Vorteile: Wähle eine von drei großartigen Optionen (Bonago, E-Gym oder bezuschusstes Deutschlandticket) nach Deinen Bedürfnissen. • 30 Tage Work from Abroad: Erlebe internationale Erfahrungen und erweitere Deinen Horizont. • Family First: Bevorzugte Anmeldung in unserer ausgewählten Kindertagesstätte in …

Responsabilités:

Als Strategic Account Executive (m/w/d) bist Du dafür verantwortlich, die Struktur des Authorized DocuWare Partner (ADP) Netzwerks nachhaltig auszubauen und den Verkauf der DocuWare Software zu unterstützen.

Docuware
3 sept.
Allemagne
Voir les détails

Senior Backend Engineer, AI Platform - 100% Remote - EMEA

À distance ✓EN
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NOTE: This is a FULLY remote role, but the candidate must be within EMEA to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within EMEA. Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Profitable, high-growth, and the first short-term rental Property Management System unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here . About the role As a Senior Backend Engineer on our AI Team, you’ll focus on integrating AI services into Hostaway’s product. You’ll turn raw data and models into polished, customer-facing features by working in Python, building APIs, services, and UIs together with the Frontend engineers that make AI useful for property managers and guests. You’ll work closely with product and platform teams to ensure AI components slot seamlessly into our SaaS ecosystem - from automation workflows to customer insights dashboards. What you’ll do: • Design and build services that integrate AI into customer-facing features. • Develop performant and scalable APIs and backend services that connect AI outputs to SaaS functionality. • Collaborate with product and design teams to create intuitive AI-driven user experiences. • Partner with platform and integration teams to embed AI into existing systems and workflows. • Implement observability, monitoring, and error handling for AI services in production. • Contribute to evolving our AI integration stack (Python SDKs, MCP servers, LLM orchestration).

Hostaway
3 sept.
Autriche, Croatie, Tchéquie, Estonie, Finlande, France, Allemagne, Grèce, Irlande, Italie, Lettonie, Lituanie, Pays-Bas, Pologne, Portugal, Roumanie, Espagne, Royaume-Uni
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Head of Art Direction & Media Asset Creation (m/w/d)

À distanceDE
E

Das erwartet Dich • Systematische Erarbeitung und Durchsetzung skalierbarer Gestaltungs- und Visual-Content-Richtlinien für unsere FMCG-Produktgruppen in enger Abstimmung mit der Geschäftsführung. • Leitung und Entwicklung unseres 7-Köpfigen Teams, bestehend aus Grafikdesign, Foto-/ Videografie sowie Content Conversion Strategy, indem du klare Ziele setzt und die notwendigen Ressourcen und Rahmenbedingungen zur Verfügung stellst • Verankerung und Weiterentwicklung KI-gestützter Workflows in der täglichen Medienproduktion zur Steigerung von Effizienz und Qualität. • Performanceanalyse von Media Assets anhand relevanter KPIs (z. B. CTR, Conversion-Rate, etc.) sowie Ableitung konkreter Optimierungsmaßnahmen • Maßgebliche und nachhaltige Weiterentwicklung der Everbrent Bildsprache Das bringst Du mit • Schulische Qualifikation: Erfolgreich abgeschlossenes Studium im Bereich Grafik-/Kommunikationsdesign oder eine vergleichbare Qualifikation • Design- & KI-Exzellenz (Hands-on Seniorität): Fundierter Hintergrund im Grafik- oder Kommunikationsdesign (Bildaufbau, Lichtführung, Typografie). Nachweisbare Praxis in der Nutzung und Integration von KI-Tools (Prompten und Artlist) in den Erstellungsprozess. • Verkaufspsychologie: Fundierte Expertise darin, zielgruppenpsychologische Insights und Product-Features in klick- und conversion-starke Visuals zu übersetzen • Performance-Management: Analyse relevanter Performance KPIs (CTR,CVR,A/B-Testing) und Ableitung entsprechender Maßnahmen • Kommunikation und Organisation: Du führst dein Team sicher, kommunizierst auf Augenhöhe und gehst strukturiert und lösungsorientiert an deine Aufgaben heran. Das können wir Dir bieten • Einzigartige Wachstumsperspektiven in einem dynamischen und zukunftssicheren Arbeitsumfeld • Ein attraktives Leistungspaket aus angemessener Entlohnung, flexiblen Arbeitszeiten und Urlaub • Eine Kombination aus Büro und Homeoffice, ggf. auch Remote möglich • „Hands-on-Aufgaben“ – keine Konzernpolitik, keine hierarchischen Strukturen und schnelle Kommunikation • Mitarbeiter-Rabatt auf das ganze Produktportfolio • Kölner Office-Lifestyle: Modernes Büro in zentraler Lage mit ergonomischen Arbeitsplätzen, Jobrad, Sportangebot, betriebliche Krankenversicherung, Corporate Benefits, Deutschlandticket Getränke-Flatrate, Kölschbar, Office Yoga, Teamevents und kostenlosen Parkplätzen.

Everbrent
3 sept.
Allemagne
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O&M Project Manager - Europe

À distanceEN
S

Your mission Salut și bun venit la Sungrow! We are looking for a Remote O&M Manager to lead remote monitoring and operational support for PV and energy storage assets across Europe. This role combines technical problem-solving, data-driven decision-making, and close collaboration with customers and field teams. • Monitor the technical performance and availability of PV and ESS assets through remote monitoring platforms and SCADA systems. • Lead remote troubleshooting, coordinate incident response, and support root cause analysis for recurring technical issues. • Prioritize and coordinate corrective actions with field service teams, service partners, engineering, and customers. • Track O&M performance against contractual commitments, including SLAs, availability targets, and response times. • Analyze operational data, equipment logs, alarms, and trends to improve fleet reliability and service quality. • Develop clear remote O&M processes, reporting standards, and knowledge-sharing materials for the European service organization. Your profile Now, to make sure this role is a great long-term fit, we would be excited if you bring: • Degree in Electrical Engineering, Power Systems, Automation, Renewable Energy, or a comparable technical field. • Several years of experience in O&M, technical service, remote monitoring, asset management, or a related role. • Strong knowledge of PV, ESS, BESS, inverters, communication systems, and technical troubleshooting. • Experience working with SCADA platforms, ticketing tools, data analysis, and equipment logs. • Confident customer communication skills, a calm approach during critical incidents, and strong ownership. • English C1; Romanian B2 or higher is a plus, and other European languages are welcome. Why us? You will be part of a central team that helps keep renewable energy assets performing across Europe. The role gives you visibility, technical depth, and the opportunity to shape remote O&M standards for one of the industry’s most dynamic service organizations.

Sungrow Deutschland GmbH
3 sept.
Roumanie
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Service Operations Specialist - Europe

À distanceEN
S

Your mission Salut și bun venit la Sungrow! As our Service Operations Specialist, you will help keep the daily engine of our European service organization running smoothly. Your work will connect teams, systems, customers, and processes to ensure reliable and efficient service delivery. • Coordinate operational activities related to service requests, contracts, work orders, and customer cases. • Maintain accurate service data in relevant systems and support timely updates across internal stakeholders. • Track service milestones, contract dates, invoicing triggers, and documentation requirements. • Prepare operational reports and identify data trends, delays, recurring issues, and improvement opportunities. • Support the handover of projects into service and help maintain complete project and service archives. • Collaborate with Service Managers, Field Service, Remote O&M, Finance, Logistics, and Sales teams across Europe. Your profile All right, now let’s look at what will help you thrive in this role: • Degree or professional qualification in Business Administration, Operations, Supply Chain, Engineering, or a related field. • Initial experience in service operations, customer service, project coordination, logistics, or contract administration. • Strong organizational skills and a structured approach to managing multiple priorities. • Confidence using MS Office, especially Excel, with experience in CRM, ERP, or ticketing systems as a plus. • Strong communication skills and a collaborative mindset in an international environment. • English C1; Romanian B2 or higher is a plus, and additional European languages are welcome. Why us? The Service Shared Center is where operational excellence becomes real customer impact. You will join a growing, international team that supports service activities across Europe while helping to establish scalable processes, improve visibility, and make every customer interaction count.

Sungrow Deutschland GmbH
3 sept.
Roumanie
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Technical Consultant - Atlassian (f/m/d) (German speaker)

À distance ✓EN
T

About the role • Our Technical Consultant will work as part of a team assisting customers in making best use of the Atlassian product suite such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, in order to deliver value to their business or organisation. This role will be helping customers to integrate systems, automate processes, and achieve efficiencies. This typically ranges from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades and performance tuning. As an Atlassian Technical Consultant, the role will also take part in pre-sales - offering solutions, providing estimates and producing proposals. The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack. What you'll be doing Atlassian Solution Consultancy • Use knowledge of Atlassian products to gather and analyse requirements, research and present solutions to clients, and make suitable recommendations • Communicate regularly with a range of stakeholders • Participation in pre-sales, helping define scope and estimates for projects as well as helping in solution design • Participation in internal knowledge-sharing and improvements • Travel to client sites and working on site where necessary Atlassian Solution Implementation and Delivery • Installations, upgrades, migrations for Atlassian applications and associated technologies • Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration • Scripting solutions with languages like Groovy and Python • Database administration and querying • Web integration of Atlassian and other applications using Rest APIs • System administration (Linux and Windows), particularly application servers What we're looking for • German proficient is a must • Migrations experience • Experience in technical consulting, with background of Atlassian toolsets is a must • Scripting experience in Scripturnner or with a language like Groovy or Python • Experience with system administration (e.g. Linux and Bash scripting) and database operations • Experience in cloud infrastructure setup like AWS, Google cloud and Azure • Strong written and spoken English language skills • Experience presenting solutions to customers based on provided requirements • Experience writing and contributing to technical reports • Excellent organizational, prioritization, communication, and interpersonal skills • An ability to think innovatively and creatively • Team player and strong collaboration skills • Self-starting, strongly ambitious and tenacious Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At ScriptRunner, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! What to expect We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG. You can read them here Working at The Adaptavist Group The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha! We make change happen. From anywhere. What we offer you We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices. Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS. Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work. Read our full list of benefits

The Adaptavist Group
3 sept.
Allemagne
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Key Account Manager

À distance ✓EN
A

Addepto is a leading AI consulting ( https://addepto.com/ai-consulting/ ) and data engineering ( https://addepto.com/data-engineering-services/ ) company that builds scalable, ROI-focused AI solutions for some of the world's largest enterprises and pioneering startups, including Rolls Royce, Continental, Porsche, ABB, and WGU. With an exclusive focus on Artificial Intelligence and Big Data, Addepto helps organizations unlock the full potential of their data through systems designed for measurable business impact and long-term growth. The company's work extends beyond client engagements. Drawing from real-world challenges and insights, Addepto has developed its own product - ContextClue - and actively contributes open-source solutions to the AI community. This commitment to transforming practical experience into scalable innovation has earned Addepto recognition by Forbes as one of the top 10 AI consulting companies worldwide . As part of KMS Technology , a US-based global technology group, Addepto combines deep AI specialization with enterprise-scale delivery capabilities—enabling the partnership to move clients from AI experimentation to production impact, securely and at scale. We are looking for a Key Account Manager , who will play a critical role in managing and growing strategic client relationships across enterprise and scale-up accounts. The role involves acting as a trusted advisor to clients, ensuring the successful delivery of AI and data-driven solutions, while identifying opportunities for long-term partnership growth. This position sits at the intersection of business, technology, and consulting, requiring strong client-facing skills, commercial awareness, and the ability to collaborate closely with delivery, engineering, and leadership teams. In this position, you will: • Cultivate executive relationships: Build and expand trusted relationships with key stakeholders across all levels of the client organization, positioning Addepto as a strategic partner and accelerating account growth through cross-sell, upsell, and renewal initiatives. • Identify white space and deliver value: Leverage domain expertise and white space analysis to uncover both stated and latent client needs, articulating tailored value propositions that connect directly to business priorities across the full KMS & Addepto service portfolio. • Develop and execute account strategies: Create, maintain, and drive comprehensive Account Development Plans grounded in a deep understanding of each client’s business objectives, challenges, and growth opportunities. • Lead strategic client engagements: Facilitate and drive high-impact client touchpoints - including QBRs, innovation workshops, and governance meetings - to foster alignment, showcase value, and deepen collaboration. • Drive commercial negotiations, contract extensions, and renewals in alignment with company goals. • Ensure high client satisfaction by overseeing project progress, delivery quality, and value realization. • Coordinate internal stakeholders (delivery teams, technical experts, leadership) to ensure consistent and effective client communication. • Monitor account performance, revenue forecasts, and strategic account plans. • Represent Addepto as a trusted AI consulting partner in client meetings, workshops, and executive-level discussions. • Stay up to date with AI, data, and digital transformation trends relevant to client industries.

Employés

1-50

Addepto
3 sept.
Pologne
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Content Manager

À distance ✓EN
P

About the Role Playson is a leading online gaming supplier with worldwide recognition which was founded in 2012. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators. We are looking for a Senior Content Manager. You’ll be part of a passionate, collaborative team that plays a key role in ensuring successful releases. No micromanagement, no endless bureaucracy, just meaningful creative work, ownership, and reach. Key Responsibilities • Write compelling and accurate texts for game previews and game rules in English. • Implement the rules for the game clients. • Work with structured file types (XML/JSON) to implement visual and textual content elements in a product. • Oversee translation of the game rules and documentation through platforms like Crowdin, ensuring consistency and adherence to layout and character limitations. • Collaborate with a cross-functional development team to polish and verify in-game content. • Plan and manage content delivery according to game development milestones and market launch schedules. • Create documentation that is compliant with market requirements and international legal regulations. • Create names for games, game families, and built-in features, and review their accessibility by researching market trends and trademark databases. Requirements • iGaming experience, with a strong grasp of game mechanics and player engagement loops in slots or casino-style products. • Organisational strength - tracking feedback, syncing with multiple stakeholders, and keeping documents and content tidy. • Logical and structured thinking with the skill to organise information in a concise and easy-to-understand way. • Ability to simplify complex mechanics into engaging, digestible explanations for a non-technical audience. • Strong written English - grammar perfect, typo-averse, and able to write both crisply and cleverly. • Experience producing user-friendly content for product and marketing use (UI description, previews, help info, or launch comms). • A mind for naming - capable of creating titles, features, and hooks that feel fresh, bold, and aligned with the product. • Comfort working with text files and structured formats (XML/JSON). • Practical experience using AI tools (ChatGPT, Gemini, Claude), with the ability to critically evaluate their output and apply it appropriately. • Proactive, reliable, and adaptable, with a strong sense of ownership and the flexibility to respond to changing priorities, resolve issues quickly, and continuously look for ways to improve processes and efficiency. • Strong communication and collaboration skills, with the ability to work effectively across teams, maintain clear communication throughout the game development process, and reliably deliver work on time. Nice to Have • Prior exposure to slot mechanics, mobile games, or casino-style content. • Basic proficiency with Photoshop - navigating layers, updating fonts, and exporting polished visuals • Familiarity with Crowdin or similar translation/localisation management platforms. • Experience working in IDEs (e.g., VSCode, WebStorm, Cursor) for light content verification or JSON editing. What We Offer • Competitive Salary: We offer a competitive salary, subject to annual performance reviews • Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system • Flexible Schedule: We offer a flexible work schedule to accommodate your needs • Remote Work Option: Choose to work remotely, providing greater flexibility and comfort • Medical Insurance: Receive comprehensive medical insurance for both you and a significant other • Financial Support for Life Events: We provide financial support during special life events • Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays • Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary • Professional Development: Get reimbursement for professional development courses and training Recruitment Process • HR Interview • Take Home Task • Technical Interview • Final Interview

Playson
3 sept.
UE
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Neocloud Service Delivery Manager (remote)

À distance ✓EN
M

About the Role Mirantis is expanding into Neocloud Infrastructure-as-a-Service — managing large-scale infrastructure to a high SLA on behalf of customers running demanding compute workloads, with the scope growing over time to cover the full stack up to the platform layer. We're looking for a Neocloud Service Delivery Manager to lead the engineering team delivering this service, own our incident and outage management process, and make sure our customers consistently get the level of service we commit to. This is an operational leadership role. You'll manage a team of engineers responsible for infrastructure and, over time, the platform layer running on top of it. You'll own the incident lifecycle end-to-end and act as the escalation point when things go wrong — while building the reporting, process, and team rhythm that reduces how often they go wrong in the first place. Key Responsibilities Team Management • Manage a team of engineers responsible for large-scale infrastructure and platform operations • Own rostering and coverage across a 24x7, globally distributed operating model, ensuring continuous operational coverage • Run team performance management: 1:1s, goal-setting, skills development, and performance reviews • Identify and close skills gaps within the team as scope grows from infrastructure into platform operations • Own onboarding of new engineers into live customer environments Service Delivery & SLA Management • Own service delivery performance against contracted SLAs across your customer portfolio • Define, track, and report on service KPIs (availability, MTTR, MTTA, ticket aging/backlog, customer satisfaction) • Chair regular service review meetings, both internal and customer-facing, backed by clear data • Maintain and continuously improve runbooks, escalation paths, and operational documentation • Manage SLA risk and escalate commercial impact to leadership where relevant Incident & Critical Outage Management • Own the incident management process end-to-end: detection, triage, escalation, resolution, and post-incident review • Act as the primary escalation point for major and critical incidents/outages, coordinating cross-functional resources and communicating status to customers and leadership • Understand the technical detail behind incidents well enough to ask the right questions, challenge root-cause analysis, and make good calls under pressure • Run blameless post-incident reviews (RCA/PIR) and track corrective actions through to closure • Track incident trends over time to drive proactive reliability improvements rather than reactive firefighting • Ensure on-call and escalation rotas are staffed, documented, and regularly tested Customer & Stakeholder Management • Act as a senior operational point of contact for key customers, building trust through consistent, transparent delivery • Partner with Sales and Solutions Architecture during onboarding of new customers to confirm delivery readiness • Represent service delivery performance and improvement plans in customer business reviews Process & Continuous Improvement • Drive continuous improvement across monitoring, observability, and incident-management tooling to reduce manual effort and improve detection speed • Maintain structured onboarding/handover documentation for new customer environments • Ensure operational readiness reviews are completed before any new customer environment goes live What Success Looks Like • SLA targets consistently met or exceeded across your customer portfolio • Incidents detected, escalated, and resolved within target timeframes, with clear customer communication throughout • A stable, well-rostered team with a visible skills growth path as scope expands from infrastructure to platform • A shrinking rate of repeat incidents, driven by disciplined post-incident follow-through • Customers who trust the team because they can see the data, not just hear reassurance Required Skills & Experience • Proven experience managing technical operations or managed services teams responsible for large-scale infrastructure and/or platform operations • A technical background of some kind — you don't need to be the person fixing the issue, but you need to understand the technicalities behind incidents well enough to lead the response credibly • Direct experience owning incident management and major incident/outage response, including customer-facing communication during live incidents • Strong working knowledge of SLA frameworks, service reporting, and escalation management • Experience managing distributed or shift-based teams operating on a 24x7 rotation • Strong stakeholder management skills, able to communicate clearly to both engineers and customer executives • Data-driven approach to service management, comfortable building and presenting operational metrics • Must be based in the EU and eligible to work there Preferred Skills & Experience • Experience with …

Mirantis
3 sept.
Vérifier les pays autorisés
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Senior GenAI Solution Engineer (all genders)

À distance ✓DE
E

Das findest Du bei uns Wir sind ein technisches, umsetzungsorientiertes Spin-Off einer global agierenden Managementberatung. Zu unseren Kunden gehören primär DAX und Fortune Global 500 Unternehmen, die wir zu Fragen in den Bereichen Analytics, Big Data und Machine Learning beraten. Wir übernehmen in der Gruppe die Entwicklung von individuellen und datengetriebenen Lösungen, um so unsere Kunden in KI-gestützte Unternehmen zu transformieren. Wir bieten ein internationales Arbeitsumfeld mit agilen Teams und kreativen Startup-Methoden sowie eine überdurchschnittliche Vergütung und zahlreiche Zusatzleistungen. Mit unserem HQ in Hamburg und weiteren Büros in München und Düsseldorf sowie unseren Hub-Standorten in allen weiteren deutschen Großstädten (Berlin, Köln, Frankfurt und Stuttgart) stellen wir sicher, dass alle Kollegen deutschlandweit in unser Expertenteam eingebunden sind. Deine Rolle als Senior GenAI Solution Engineer: • End-to-End Entwicklung: Du begleitest KI-Lösungen über den gesamten Lifecycle - vom schnellen Rapid Prototyping über den Proof-of-Concept bis hin zur Überführung in eine skalierbare, hochverfügbare Produktionsumgebung • Engineering von KI-Services: Du entwickelst robuste Backend-Services in Python, die modernste LLMs nahtlos integrieren und auch unter Last stabil performen • Architektur autonomer Agenten: Du baust intelligente Agenten-Systeme, die mittels Tool-Calling und Memory-Management reale Workflows automatisieren und sicher innerhalb definierter Guardrails agieren • Agentic SDLC: Du integrierst KI-Agenten gezielt in den Entwicklungsprozess - von AI-gestütztem Coding und Code Reviews über automatisierte Tests bis hin zu intelligenter Dokumentation. Du machst den gesamten Software Development Lifecycle effizienter durch den Einsatz von Agentic Tools • Sicherstellung von Software-Exzellenz: Du verantwortest die Code-Qualität durch Clean Architecture, automatisierte Tests und effiziente CI/CD-Prozesse, um einen reibungslosen Deployment-Zyklus sicherzustellen • Evaluation & Monitoring: Du implementierst Frameworks zur Messung der Performance deiner GenAI-Lösungen (z. B. Accuracy, Latency, Cost) • Beratung: Du arbeitest direkt direkt mit unseren Kunden - in Workshops und im Sparring mit Fachbereichen und Management. Du übersetzt komplexe KI-Konzepte in greifbare Business-Impacts und formst gemeinsam mit Stakeholdern die richtige Lösung. • Technologie-Sparring: Du bewertest technische Machbarkeiten und berätst Stakeholder dabei, wie aus innovativen Ideen nachhaltige Produkte werden Das bist Du • Exzellente Python-Kenntnisse (produktionsreif): Du beherrschst API-Entwicklung (z. B. FastAPI, Pydantic ), Containerisierung ( Docker ), Testing (Unit/Integration) sowie Git und CI/CD sicher - weit über reine Notebook-Skripte hinaus • Fundiertes Architektur-Verständnis: Du wendest SOLID-Prinzipien, Clean Architecture, Dependency Injection und Async/Concurrency routiniert an und nutzt ORM (z. B. SQLAlchemy ) für saubere Datenbank-Interaktionen • Praxis-Erfahrung mit multimodalen LLM-APIs: Sicherer Umgang mit den führenden Modellen ( OpenAI, Anthropic ) sowie Cloud-Plattformen ( Azure OpenAI, AWS Bedrock ) • Advanced GenAI Engineering: Beherrschung von Prompt Engineering, strukturierten Outputs (JSON) und Tool-/Function-Calling • RAG-Expertise (End-to-End): Aufbau kompletter Pipelines von Embeddings über Vektor-DBs (z. B. pgvector ) bis hin zu komplexem Retrieval, Re-Ranking und Evaluation • Agenten-Entwicklung: Erfahrung in der Planung und Orchestrierung autonomer Systeme (z. B. mit Pydantic AI ), inklusive Memory-Management und Guardrails • Beratungskompetenz: Erfahrung in der Arbeit direkt beim Kunden. Du kannst Workshops moderieren, Ergebnisse präsentieren und dich in komplexen Stakeholder-Landschaften sicher bewegen • Sprachen: Deutsch fließend (C1), Englisch verhandlungssicher • Ausbildung: Abgeschlossenes Studium in Informatik, Mathematik, Physik, Data Science, Wirtschaftsinformatik oder vergleichbar (B.Sc. oder höher) • Reisebereitschaft: Du bist bereit, regelmäßig vor Ort beim Kunden zu arbeiten Das sind wir • Gestalte die Zukunft mit (Gen)AI – in abwechslungsreichen Projekten an der Schnittstelle von Strategie, Technologie und Business. • Flexibles Arbeiten, das zu Deinem Leben passt – mit mobilen Arbeitsmodellen, flexiblen Arbeitszeiten und der Möglichkeit zum Homeoffice. • Eine offene Duz-Kultur, flache Hierarchien und ein kollegiales, internationales Umfeld, in dem Wissen geteilt und Zusammenarbeit großgeschrieben wird. • "Great Place to Grow": Individuelle Karrierewege, maßgeschneiderte Weiterbildungsangebote und gezielte Förderung Deiner fachlichen und persönlichen Entwicklung. • Ein starkes internationales Netzwerk mit über 1.300 Kolleginnen und Kollegen sowie regelmäßigen standortübergreifenden und internationalen Events. • Work-Life-Balance mit flexiblen Arbeitsmodellen und – je nach Situation – der Möglichkeit zu Sabbaticals. • Company Bike sowie ein …

Employés

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Eraneos
3 sept.
Allemagne
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Senior Fullstack Engineer

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J

Your mission JTL is one of the leading providers of e-commerce software in the German-speaking market. With our Warehouse Management System (WMS), we support our customers in processing thousands of orders every day – from goods receipt and picking to shipping. Performance, stability, and reliability are therefore business-critical. Today, our WMS is closely integrated with our ERP system. Step by step, we are evolving the architecture by introducing clearly defined interfaces, modern APIs, and new cloud services. At the same time, we are modernizing a system that is already heavily used in production – without disrupting ongoing operations. This is a technical challenge with a direct impact on our customers. To support this journey, we are looking for a new team member to join our team of six developers and two QA Engineers. As a Fullstack Software Engineer, you will work across different technologies and application layers: from modern web applications built with React and TypeScript, to our desktop applications built with WPF, and backend services and APIs based on C# and .NET. We work in two-week sprints, make technical decisions collaboratively, and actively use modern AI tools such as Claude Code and GitHub Copilot in our daily development work. Your responsibilities • You develop and evolve our WMS as a Fullstack Software Engineer across frontend, desktop, and backend applications • You help shape the step-by-step modernization of the WMS monolith and contribute to sustainable technology and architecture decisions • You develop modern web applications and user interfaces using React and TypeScript • You develop and modernize desktop applications based on WPF • You develop backend components, services, and APIs using C# and .NET • You contribute to the gradual decoupling of the WMS from the ERP system and develop the interfaces through which both systems will communicate in the future Your profile • Several years of experience as a Software Engineer with a strong Fullstack development background • Very good knowledge of C# and the .NET ecosystem (.NET 10+) • Strong experience developing modern web applications with React and TypeScript • Solid experience in desktop application development with WPF • Experience developing and integrating APIs, particularly REST and GraphQL • Experience working with relational databases, particularly Microsoft SQL Server • Experience modernizing mature software landscapes, for example through modularization, API-based integration, and incremental migration • A strong focus on quality, automated testing, maintainability, and operating your own services (“You build it, you run it”) • Experience with AI-assisted software development, or a willingness to actively use modern AI tools in your daily development work • You are fluent in English and have a very good command of German, both written and spoken Why us? • Remote-first within Germany, with the option to work remotely from eligible countries for up to 180 days per year • Meal allowance of up to €115 net per month • Support for setting up an ergonomic home office • Regular team events, company-wide gatherings, and summer and Christmas celebrations • EGYM Wellpass and JobRad subsidy • Employee savings benefits and company pension scheme

JTL-Software GmbH
3 sept.
Allemagne
Voir les détails

Senior Backend Engineer-Mobile App (f/m/x) - remote

À distance ✓EN
R

Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 23 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company and have been recognised as a Top DACH Employer by Kununu for four consecutive years. Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions. If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first). We are seeking an experienced Senior Backend Engineer (f/m/x) to join our App squad. In this role, you will be responsible for the design and implementation of scalable backend services that power refurbed's mobile app and marketplace. Just as importantly, you understand how a native mobile app consumes those services - so you can guide backend decisions, your own and those of other squads, to fit the app's needs and constraints. You will work as part of a cross-functional product squad, collaborating closely with other engineers, product managers, designers, and business members to deliver robust, reliable, and high-performance solutions that enhance the experience of both our customers and our sellers. Our technology stack is built on proven, modern, and open-source technologies. On the backend, we primarily use Go, gRPC, PostgreSQL, Redis, and RabbitMQ, with Node.js / TypeScript powering a number of app-facing services. Our mobile app is built in React Native + Expo, and on the web frontend we leverage Vue.js, Alpine.js, and Tailwind CSS. Our infrastructure runs on Google Cloud Platform, orchestrated with Kubernetes, ensuring reliability and scalability at every layer. WHO YOU ARE: • You have 7+ years experience designing and building scalable backend services in a modern production environment • You have strong proficiency in Go and deep understanding of distributed systems and service-oriented architecture • You are comfortable with JavaScript/TypeScript, or confident you can pick up Node.js quickly - with strong Go fundamentals, we expect the rest to come easily. Existing Node.js experience is a plus. • You've worked on a team that builds and maintains a native mobile app. You don't need to write native code yourself, but you have real exposure to how mobile apps consume backend services and understand the constraints and caveats they introduce (API design for mobile, versioning and backwards compatibility, release cycles, latency, offline behaviour). You can spot when a backend decision won't fit the app and flag it early. • You are well-versed in SQL and relational database design • You have general knowledge of the frontend world, and are able to perform basic tasks in our frontend apps • You're a self-starter with strong ownership, initiative, and the ability to quickly learn and navigate complex systems • You're open-minded and communicate with clarity, directness, and respect • You value humility, are low-ego, and thrive in a collaborative, transparent culture • You have excellent English skills and you are based in a European time zone. • You are curious and eager to experiment with new and better ways of developing software, whether it's a new framework, the latest AI tool, or developing a new practice • A degree in Computer Science (or a related field) or equivalent work experience is desired as it provides a strong foundation for tackling the complex challenges we work on. • Bonus: you're comfortable operating beyond your own squad - reviewing designs and guiding other engineers whose work touches the mobile app. This role has room to grow into a broader technical leadership scope for the right person. Location & eligibility: This role is open to Europe-based candidates only with a valid right to work. WHAT YOU'LL DO: • Design, build, and maintain our core APIs and backend services that power the mobile app and marketplace • Own the operations and the monitoring of production systems • Be the mobile-aware voice in backend decisions across squads: review designs and API changes, yours and other teams', to make sure they fit the needs and constraints of our mobile app, and flag caveats early • Integrate third-party systems and APIs into our platform • Own design and implementation of new features and services • Identify best practices and create/suggest standards to be used by whole engineering department • Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code • Contribute to sustaining refurbed engineering culture by mentoring more junior colleagues and onboarding new joiners • …

Responsabilités:

• Design, build, and maintain our core APIs and backend services that power the mobile app and marketplace • Own the operations and the monitoring of production systems

refurbed
3 sept.
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