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Who We Are Yellow Card is the largest licensed Stablecoin-based infrastructure provider operating across over 60 countries. From Stablecoin payment infrastructure to fiat settlement rails, wallet services, and custom local Stablecoin issuance, Yellow Card provides the complete infrastructure businesses need to manage Stablecoins, payments, and operations across 50 emerging markets. Yellow Card operates with a substantial global team spanning 24 countries. This workforce is characterized by its linguistic diversity, with collective speaking of over 25 languages, underscoring the company’s extensive international reach. Yellow Card Zimbabwe will operate as a virtual asset service provider (VASP) within the regulatory perimeter overseen by the Financial Intelligence Unit (FIU) at the Reserve Bank of Zimbabwe and other relevant authorities. The entity is expected to process high transaction volumes and requires a locally based AML Compliance Officer to meet Zimbabwean regulatory requirements. About the Role We are looking for an AML Compliance Officer to serve as the local AML compliance lead and money laundering reporting officer for Yellow Card Zimbabwe. Reporting directly to the Group AMLCO & MLRO, who is based in Johannesburg, you will be the in-country subject matter expert on Zimbabwean AML law and supervisory expectations, build strong relationships with the FIU, other regulators, and banking and payment partners, and provide day-to-day compliance support in a high-volume operational environment. This role is ideal for an ambitious early-career AML professional with payments and crypto experience who thrives under pressure and wants to help build a regulated VASP from the ground up. What You’ll Do Zimbabwean AML Framework and Advisory • Serve as the in-house specialist on Zimbabwean AML law, including the Money Laundering and Proceeds of Crime Act [Chapter 9:24], the Money Laundering and Proceeds of Crime (Virtual Asset Service Providers Registration) Regulations, 2026 (S.I. 99 of 2026), and related FIU directives, guidance, and sanctions and counter-terrorist financing requirements. • Provide guidance and support to the Group MLRO on Zimbabwean AML obligations, FATF and ESAAMLG expectations, and the practical application of local requirements to a VASP business model. • Translate local regulatory developments into clear, actionable advice for product, operations, customer-facing, and leadership teams. Regulator and Partner Engagement • Build and maintain meaningful, trust-based relationships with the FIU, the Reserve Bank of Zimbabwe, the Securities and Exchange Commission of Zimbabwe, banking and payment partners, and other key external stakeholders. • Act as the entity's resident compliance contact for registration, renewal, reporting, inspections, and information requests, ensuring responses are timely, accurate, and well evidenced. • Represent the Zimbabwean entity in routine regulator and partner interactions, in close coordination with the Group MLRO and external counsel where required. AML Program Implementation • Support the design, implementation, and continuous improvement of the entity's AML program, including policies, procedures, the institutional AML risk assessment, and the customer risk-rating methodology. • Ensure program controls reflect Zimbabwean requirements on customer due diligence, beneficial ownership, record keeping, ongoing monitoring, and internal reporting. • Maintain robust documentation that meets the evidentiary standards of the FIU, other regulators, banking partners, and internal and external auditors. High-Volume Transaction Monitoring and Investigations • Review and dispose of large volumes of transaction monitoring alerts in a fast-paced environment, escalating unusual or suspicious activity in line with internal procedures and regulatory expectations. • Conduct enhanced due diligence on higher-risk customers, counterparties, and transactions involving fiat and digital assets, including on-chain analytics, source of funds, and source of wealth assessments. • Prepare and support the filing of suspicious transaction reports to the FIU in line with local requirements, in close coordination with the Group MLRO. KYC, Sanctions, and Travel Rule • Support customer onboarding and periodic reviews to ensure compliance with Zimbabwean KYB, beneficial ownership, and PEP requirements. • Operate sanctions and PEP screening against UN, OFAC, EU, and local lists, and resolve potential matches with appropriate documentation. • Implement and operate Travel Rule processes for virtual asset transfers, including counterparty VASP due diligence and information-sharing workflows. Training, Culture, and Internal Stakeholders • Deliver AML, sanctions, and crypto-specific risk training tailored to Zimbabwean requirements for local staff and relevant group functions. • Promote a strong compliance culture and act as a trusted point of contact for colleagues …

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge. A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks. You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions. What You’ll Be Doing • Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. • Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented. • Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation. • Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues. • Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation. • Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings. • Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions. • Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation. • Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You • Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure. • Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a …

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. Role Overview We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets. This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes. Key Responsibilities • Market Expansion & Growth Strategy • Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth • Monitor regional regulatory developments and assess their impact on P2P business models • Continuously adjust market strategy based on competitive landscape and market shifts • P2P Merchant & Ecosystem Management • Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures • Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness • Improve completion rate, trading efficiency, and dispute resolution performance • Develop structured management frameworks for regional merchant operations • Operational Optimization & Cross-Functional Collaboration • Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design • Provide structured feedback on product gaps, user pain points, and regional behavioral differences • Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling • Data Monitoring & Competitive Intelligence • Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate) • Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns • Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses Requirements • 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred • Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China) • Experience at major exchanges • Strong understanding of: • P2P liquidity dynamics and spread formation • Regional payment systems (bank transfers, local e-wallets, alternative rails) • Proven ability to adapt operational strategy based on market and competitive changes • Strong analytical skills with data-driven decision-making capability • Excellent cross-functional collaboration skills • Fluent in English; Chinese or other regional languages are a plus Preferred Qualifications • Experience managing regional teams, community contributors, or local operators • Strong understanding of overseas P2P fraud patterns and payment risks • Ability to independently articulate structural differences between regional P2P markets Perks & Benefits • Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • Wellness and meal allowances • Comprehensive healthcare schemes for employees and dependants • More that we love to tell you along the process! LI-AZ1 #LI-REMOTE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice .

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Compliance Department at OKX is responsible for promoting a strong compliance culture and supporting the business in meeting its regulatory obligations and managing enterprise risk. The Marketing Compliance function develops and applies standards for marketing and external communications across the markets in which OKX operates. Its remit covers advertising, promotions, social media, influencers and affiliates activity, and product launch communications for CeFi and DeFi offerings, from campaign planning through approval and post-campaign review. We work with Marketing, Product, Legal, Risk, and Compliance teams to assess regulatory requirements, put practical risk-based controls in place, and support timely and compliant go-to-market execution. About the Opportunity We are looking for a strong leader to join our compliance team and continue building out our marketing compliance function. This role will involve building a marketing control framework supported by policies and procedures, developing review and approval processes, and working closely with Product, Marketing, and Legal teams to ensure marketing communications and initiatives comply with applicable laws, regulations, and internal standards. This role blends strategic oversight with hands-on involvement in marketing lifecycle governance, from ideation through execution and post-campaign review and ongoing monitoring. The ideal candidate is a forward-thinking compliance leader who can balance regulatory rigor with business enablement in a fast-paced, high-growth environment. What You’ll Be Doing • Lead a marketing compliance function and scale up the team. • Design and implement a scalable global compliance framework supported by policies and procedures governing marketing and external communications, including advertising, promotions, social media, and product launch communications. • Develop and maintain marketing compliance policies and procedures tailored to the unique risks associated with both CeFi and DeFi offerings. • Work closely with Legal and Compliance teams to define and operationalize a review and approval process for marketing and product communications, ensuring timely and compliant go-to-market execution. • Establish a robust and effective ongoing post-publication monitoring program to ensure that post-campaign marketing materials (including social media and engagement with influencers/KOLs and affiliates) and lookbacks adhere to global and local marketing standards. • Leverage AI-enabled technological solutions to develop a holistic global marketing compliance controls framework that can scale appropriately with the business’ growth. • Track, report, and remediate incidents or issues arising from marketing activities. • Monitor global regulatory developments relevant to crypto marketing and advertising. Proactively assess and implement required changes to the marketing compliance program based on regulatory updates. • Partner with Product, Legal, Risk, Central Compliance and Marketing teams to ensure all product launch communications and campaigns are fully compliant with global regulations and company policies. • Support the business in making decisions while considering regulatory risks and compliance obligations. • Develop materials to improve understanding of compliance and regulatory risks across teams and deliver regular training and knowledge-sharing sessions. What We Look For In You • Experience as a lead in compliance, legal, or marketing compliance roles, ideally within financial services or fintech. • Ability to multi-task and work in a high-paced environment. • Deep understanding of marketing regulations and standards across key jurisdictions (e.g., US, UK, EU, APAC). • Experience in crypto, blockchain, or digital assets, with strong familiarity with both CeFi and DeFi ecosystems. • Proven ability to design and implement compliance frameworks and controls from scratch. • Excellent stakeholder management and communications skills across global and cross-functional teams. • Experience engaging with regulatory bodies or …

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity OKX Europe is building a local influencer program from zero to hero: a curated roster of Tier 1-2 crypto, FinTech and finance voices in key European markets who drive sentiment, amplify launches, and share our brand narrative. This is a PR and amplification program, not an affiliate channel. You own the roster build, the content operations that keep it fed, and the 24 hour response system that activates it during a sentiment event. What You’ll Be Doing • Map and rank Tier 1 targets per market: top voices from sectors including but not limited to crypto, Fintech, traditional finance, payment and sports, across channels including but not limited to YouTube, X, TikTok, Instagram, podcasts, and Telegram, ranked by verified follower count, excluding anyone already in the Affiliate programme • Mine competitor amplifiers: identify who consistently amplifies key competitors, their launches, and track top finance/crypto podcast charts per market • Run direct outreach against the mapped list, manage the inbound portal pipeline • Acquire and negotiate deals with KOLs. • Build and maintain brief templates per campaign type: launch, promo push, always-on education • Maintain a localized asset kit per market: visuals, approved claims, risk warning language, disclosure wording • Distribute a weekly/monthly/quarterly narrative refresh to the full roster What you will own • Local influencer roster build and management • Content operations infrastructure: brief templates by campaign type, localized asset kits, narrative refresh cadence • Reporting: impressions, reach, engagement, and positive share of voice (SOV) per market, tied to the goals below What We Look For In You • Must-haves: • Years running an influencer, or creator program, ideally in crypto, fintech or payments • Has built a ranked outreach target list from scratch (real follower verification, competitor amplifier mapping), not just inherited or managed an existing spreadsheet of names • Can negotiate and retain creators on a non-cash-per-conversion basis: this is a sentiment/access/merch/community trade, not an affiliate deal • Data-driven mindset with experience tracking acquisition, engagement, trading volume, ROI, and other performance metrics. • Comfortable being measured on SOV, sentiment, and response speed rather than conversion or ROAS • Native or fluent in at least one EEA market language, plus English • Existing relationships with crypto/finance YouTubers, X voices, or podcast hosts in at least one key European market is a strong plus • Decent understanding of local EU financial-promotion and influencer-disclosure requirements; able to ensure all content follows brand and compliance guidelines. • Strong project management and stakeholder coordination skills, with the ability to work across Growth, Compliance, Legal, Product, and Brand teams. • A strong team player who collaborates closely with the Affiliate BD teams to identify opportunities to convert high-potential influencers into long-term affiliate partners. • Perks & Benefits • Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this …

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a dedicated and proactive Business Development Manager to join our team, specifically focused on high-volume Affiliates, Trading Communities and KOLs. As a Business Development Manager, you will play a key role in expanding our network of Affiliates (Key Opinion Leaders, Trading Communities, Traffic Websites), and (secondarily) VIP clients - in Germany and the broader Central part of the European Union. This role is responsible for those partnerships from a to z. What You'll Be Doing • Primary goal: maximize Trading Volume on our Futures and Spot Order books in the region through onboarding and retention of Affiliates. • Secondary: Expand the user base and grow awareness of the OKX brand • Affiliate Recruitment: Proactively search for and attract new affiliates, KOLs and trading/crypto communities and influencers, fostering strategic partnerships to enhance our network. • Results-Driven Approach: Implement strategies and campaigns to drive measurable results, focusing on creating content, increasing trading volume, acquiring new users, and promoting active transactions through affiliate channels. • Relationship Building: Manage and enhance relationships with local crypto influencers and KOLs, being in contact with them frequently, build partnerships with influencers for the purpose of user acquisition • Partnership Expansion: Initiate and participate in meetings with partners, exploring opportunities to expand cooperation and strengthen existing relationships, both locally and internationally. • Collaboration with Product Team: Collaborate closely with colleagues from the product department, providing valuable market insights to optimize product offerings and attract qualified users. • Competitor Analysis: Stay updated on competitors' advantages and industry trends, utilizing this knowledge to refine our strategies, maintain a competitive edge, and capitalize on market gaps. What We Look For In You • Solid affiliate marketing experience in the Cryptocurrency space • Experience in building large affiliate networks from start to finish • Solid project management skills and the ability to manage multiple priorities and deadlines • Understanding of fundamental affiliate customer acquisition KPIs and optimization methods to improve performance through data analysis and segmentation • Strong analytical skills and ability to interpret market data to drive strategic decisions • Exceptional communication and negotiation abilities • Goal-oriented mindset, with a focus on achieving and exceeding targets Nice to Have • Experience working across time zones and cross-cultural teams • Bonus points if you have previously worked at a crypto exchange, trading company, CFD broker! • Passionate about blockchain technology and the crypto trading space • Immediate availability Perks & Benefits • Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • More that we love to tell you along the process! LI-SK1 LI-Remote Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice .

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge. A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks. You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions. What You'll Be Doing • Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. • Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented. • Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation. • Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues. • Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation. • Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings. • Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions. • Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation. • Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You • Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure. • Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a …

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Junior Account Manager to support our growth and play an active role in our company’s development across the Nordics and Benelux region. The main goal of this position is to grow and manage a portfolio of key accounts among market leaders and larger players in industries such as machine building, robotics, and automotive electronics, applying best practices in account management and consultative sales. You will also support company development through process improvement suggestions, new ideas, and innovation proposals. Quantitative goal: achieving individual and account-level sales targets across an assigned portfolio of English, Swedish, Danish, and Norwegian-speaking customers. How You’ll Contribute: • Own and grow a portfolio of large, strategic accounts across specific industries and/or geographies within the Nordics and Benelux region • Develop and execute account plans that deepen relationships, expand share of wallet, and secure repeat, high-value orders • Manage the full sales cycle for key accounts, from initial contact through order placement, and ensure a steady flow of repeat business • Serve as the primary, trusted point of contact for senior stakeholders at key accounts throughout the project lifecycle • Acquire new strategic accounts and build a robust opportunity pipeline in target industries and geographies • Convert incoming warm leads and develop them into long-term account relationships • Maintain accurate, timely, and consistent records of the sales process in the CRM system • Share best practices and support junior account managers on account management approaches What You’ll Bring to Xometry: • Experience: 3+ years in sales or account management, with a proven track record managing and growing large or strategic accounts in industries such as Rapid Prototyping, Engineering, Robotics, Automation, or 3D Printing • Account Management Expertise: Demonstrated success developing and executing account plans, expanding key relationships, and driving repeat, high-value revenue • Industry Knowledge: Understanding of metalworks, 3D printing, or injection molding is a major advantage • Customer Focus: Genuine enjoyment of sales and account management activities, acting as a trusted advisor to customers • Tech Savvy: IT and digitalization enthusiast, comfortable using modern technologies and software • Adaptability: Readiness to thrive in a dynamic, fast-growing startup environment • Languages: Full professional proficiency in English. Danish, Norwegian or Swedish languages would be a plus. Personal Qualities: • Results-oriented, with a strong focus on achieving targets and driving growth • Proactive and self-motivated, able to manage a senior-level account portfolio independently • Customer-centric, with a passion for understanding and meeting client needs • Strong analytical and solution-finding skills, able to identify both opportunities and challenges • Adaptable and resilient in a dynamic business environment • High ethical standards and a professional demeanor • Strong team player with excellent interpersonal and stakeholder management skills Working Conditions: • Sales incentive scheme / sales commission • Corporate laptop and smartphone • Salary structure: monthly base salary + bonus (2-3% of sales, uncapped) • Place of work: Remote, with occasional international travel (Lyon, France and Germany) • Reports to: Sales Leader Life at Xometry: • Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone's contribution • Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team • We Care: Ongoing, free well-being activities for our people and charity projects worldwide • Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty • Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English LI-Remote Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. To learn more about us, visit www.airship.com , read our blog or follow us on LinkedIn. About the Role As a Backend Java Engineer, you will design, develop, and support distributed systems that combine scale with high reliability. You will work on low-latency services that process continuous event streams and support analytical workloads across terabytes of data. Our backend infrastructure runs on Google Cloud Platform. It uses Java-based microservices and SQL and NoSQL databases. You will join a core engineering team that shapes Airship’s technical foundations and engineering practices. What You'll Do • Design data schemas and take ownership of data semantics • Maintain, improve, and scale Java APIs and distributed services • Investigate performance issues using server metrics, application data, and system behavior • Improve the reliability, testability, and maintainability of our backend systems • Partner with product and engineering teams on technical design and implementation • Help define technical standards across teams • Lead and own large-scale releases and technical projects • Use AI as a technical assistant to draft development plans and investigate problems or bugs • Critically assess AI-generated suggestions for accuracy, security, and suitability Duties and responsibilities described are not comprehensive. Additional tasks may be assigned, or the role’s scope may change based on business needs. What We're Looking For • At least three years of experience designing, operating, and maintaining distributed systems • Professional fluency in spoken and written French (required) • Strong Java development skills • Experience with unit testing, code reviews, documentation, and Git-based version control • Experience leading significant releases or technical projects • Familiarity with continuous integration and continuous delivery practices • Strong written and verbal communication skills • A collaborative and pragmatic approach to software development • A commitment to building reliable, maintainable, and testable systems We'd Be Delighted If You Also Have • Experience troubleshooting and improving JVM performance • Experience with Google Cloud Platform • Knowledge of distributed NoSQL databases or key-value stores • Strong Linux administration fundamentals Work Location & Travel Requirements Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones. Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. This position is fully remote . Candidates must live in France or the United Kingdom and have the existing right to work in that country.This role may require up to 10% travel based on business needs or as requested by your manager. Compensation Starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success. Benefits & Perks • Medical insurance options for you and your dependents • Flexible time off, paid holidays, paid parental leave, and paid volunteer time off • Support for your overall wellbeing with employer-subsidized mental health and employee wellness programs • A digital-first work environment and a monthly stipend to support remote work • Mentorship and growth opportunities to build skills and accelerate professional development • And more! AI in Recruiting We use artificial intelligence tools in our recruitment process as decision-support tools only. …

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Senior Account Manager to support our growth and play an active role in our company’s development across the Nordics and Benelux region, with a strong focus on managing and expanding relationships with large, strategic accounts. The main goal of this position is to grow and manage a portfolio of key accounts among market leaders and larger players in industries such as machine building, robotics, and automotive electronics, applying best practices in account management and consultative sales. You will also support company development through process improvement suggestions, new ideas, and innovation proposals. Quantitative goal: achieving individual and account-level sales targets across an assigned portfolio of English, Swedish, Danish, and Norwegian-speaking customers. How You’ll Contribute: • Own and grow a portfolio of large, strategic accounts across specific industries and/or geographies within the Nordics and Benelux region • Develop and execute account plans that deepen relationships, expand share of wallet, and secure repeat, high-value orders • Manage the full sales cycle for key accounts, from initial contact through order placement, and ensure a steady flow of repeat business • Serve as the primary, trusted point of contact for senior stakeholders at key accounts throughout the project lifecycle • Acquire new strategic accounts and build a robust opportunity pipeline in target industries and geographies • Convert incoming warm leads and develop them into long-term account relationships • Maintain accurate, timely, and consistent records of the sales process in the CRM system • Share best practices and support junior account managers on account management approaches What You’ll Bring to Xometry: • Experience: 5+ years in sales or account management, with a proven track record managing and growing large or strategic accounts in industries such as Rapid Prototyping, Engineering, Robotics, Automation, or 3D Printing • Account Management Expertise: Demonstrated success developing and executing account plans, expanding key relationships, and driving repeat, high-value revenue • Industry Knowledge: Understanding of metalworks, 3D printing, or injection molding is a major advantage • Customer Focus: Genuine enjoyment of sales and account management activities, acting as a trusted advisor to customers • Tech Savvy: IT and digitalization enthusiast, comfortable using modern technologies and software • Adaptability: Readiness to thrive in a dynamic, fast-growing startup environment • Languages: Full professional proficiency in English. Danish, Norwegian or Swedish languages would be a plus. Personal Qualities: • Results-oriented, with a strong focus on achieving targets and driving growth • Proactive and self-motivated, able to manage a senior-level account portfolio independently • Customer-centric, with a passion for understanding and meeting client needs • Strong analytical and solution-finding skills, able to identify both opportunities and challenges • Adaptable and resilient in a dynamic business environment • High ethical standards and a professional demeanor • Strong team player with excellent interpersonal and stakeholder management skills Working Conditions: • Sales incentive scheme / sales commission • Corporate laptop and smartphone • Salary structure: monthly base salary + bonus (2-3% of sales, uncapped) • Place of work: Remote, with occasional international travel (Lyon, France and Germany) • Reports to: Sales Leader Life at Xometry: • Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone's contribution • Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team • We Care: Ongoing, free well-being activities for our people and charity projects worldwide • Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty • Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English LI-Remote Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Account Executive, DACH, Commercial (Existing Business) About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Commercial Grower team works with the most ambitious and fastest growing companies in the Commercial segment. Our Commercial segment includes businesses typically processing $20M–$50M in annual payment volume. Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for these businesses. The Commercial Grower team supports our users to increase their domestic presence whilst expanding into new territories and unlocking new revenue streams. This is a role that can be based out of our Dublin or Berlin office or Germany remote. What you’ll do As an Account Executive (Existing Business), you will deepen and expand partnerships between Stripe and the most innovative and fastest-growing companies in EMEA by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. Responsibilities • Directly manage and nurture a named account list and develop territory and account plans for winning and expanding business with the Commercial segment. • Own the renewal and retention strategy for your territory, proactively identifying and mitigating churn risk. • Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well. • Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses • Orchestrate cross-functional teams including Solutions Architects, Customer Success, and Product Specialists to deliver technical value and drive activation • Contribute to shaping our Commercial strategy and building repeatable processes and scaled engagement models. • Develop strategies for growing wallet share, driving multi-product adoption, and defending/expanding existing revenue for your named account list. • Lead and contribute to team projects to develop and refine our sales process • Engage with internal Product and Engineering teams to help drive product and DACH market strategy. Who you are You are a top class salesperson and relationship manager capable of engaging in business and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal. You are naturally curious and analytical and enjoy digging into business models and helping customers quantify their investment decisions. Minimum requirements • Fluent in German • 7+ years of sales experience, preferably selling a technical product, with a track record of top performance • Experience moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition • Ability to operate in a highly ambiguous and fast-paced environment • Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies • Proven ability to lead complex negotiations involving bespoke commercial agreements and cost models • Superior verbal and written communication skills • Highly curious with a strong interest in technology Preferred requirements • Prior experience at a growth stage Internet/Software company • Experience in fintech/payments is a plus, but not prerequisite

About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. To learn more about us, visit www.airship.com , read our blog or follow us on LinkedIn. About the Role The Airship Partnership team drives business relationships with leading agencies and technology vendors to jointly deliver high-impact customer engagement and expand Airship's presence across the MarTech ecosystem. We are looking for an Alliance and Partnership Manager – EMEA to drive our initiatives and efforts with our ecosystem of agencies and technology partners across Europe, Middle-East and Africa (with a core focus on UK, Germany and France). You will be responsible for developing and managing a portfolio of agencies (such as Merkle, VML, Publicis, Deloitte Digital…) and strategic ISVs (like Google Cloud, Twilio, Salesforce, and other MarTech platforms) and driving revenue and market share by sourcing and influencing sales opportunities. This is a hands-on, high-impact individual contributor role. You will work in coordination with the VP of Global Partnerships, who provides strategic direction and executive air cover, while you execute day-to-day partner development, activation, co-sell motions. You will also be a key bridge between our partners and Airship's Sales as well as Product and Marketing teams. What You'll Do • Build and execute a systematic co-sell motion: define playbooks, identify joint targets with priority tech partners. Foster collaboration with Airship AEs and enable partner sales teams to ensure Airship stays top-of-mind • Drive Sourced & Influenced Revenue: Generate new pipeline through proactive outreach, joint solution positioning, and partner introductions. Accelerate existing deals by leveraging partner networks, providing critical deal help, intel, new contacts, and highlighting integration value • Act as GTM connective tissue: Collaborate with Sales, Customer Success, Solutions Engineering, Marketing, and Product to align partner initiatives with Airship's GTM priorities • Represent Airship: Attend partner events, technology conferences, and ecosystem forums, with a goal to generate and accelerate opportunities • Track, report, and achieve partner-attributed pipeline and revenue goals, using market and partner intelligence tools (e.g., Crossbeam) to quantify impact and refine priorities • Operationalize Tech Alliances: Lead the daily relationship, joint business planning, regular syncs, and QBRs with key tech partners (Salesforce, Google, Twilio, Movable Ink, etc.). Serve as the primary bridge between partner and Airship teams within your region • Enable and Activate Tech Partners and Airship Teams: Train partner teams on Airship's value proposition and use cases. Develop and maintain joint assets (one-pagers, battle cards, integration briefs) to empower partners to independently refer opportunities. Ensure Airship teams are knowledgeable on all tech partners and serve as their primary interface • Expand the Ecosystem: Identify and onboard new technology partners by assessing joint value proposition, customer overlap, technical fit, and strategic alignment with Airship's roadmap • Drive Co-Marketing: Help Airship and partner Marketing teams develop joint content, co-branded campaigns, and event activations that amplify partner relationships • Facilitate Product Collaboration: Work between Airship and partner Product teams to develop or enhance integrations and joint solutions that address customer and market needs. Encourage adoption by collaborating with Customer and Product Marketing teams What We're Looking For • 10-15 years of experience in technology partnerships, business development, or channel sales within the SaaS or MarTech industry • Native in English or bilingual and mastering a second language (French or German) • Demonstrated track record of generating partner-sourced pipeline and/or influenced revenue in a quota-bearing or target-driven partnerships role • Existing network of relationships with leading Agencies (customer-marketing or digital experience focused) or Technology partners relevant to the …