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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Fullstack Engineer (Ruby/Vue.js), Growth at GitLab, you'll help turn GitLab's self-serve funnel into a reliable source of new paying customers. You'll work on the in-product journey from a user's first visit through sign-up, trial, and first purchase, on both GitLab.com and self-managed GitLab. You'll collaborate closely with Product Managers, UX Designers, and Data Analysts, with a particular focus on backend development in Ruby on Rails and frontend work in Vue.js. This role gives you the opportunity to combine your fullstack engineering skills with product thinking and experimentation, shipping small changes quickly and measuring their impact on real customer outcomes. Some examples of our projects: • Making it easier for self-managed users to try and buy GitLab • Building upgrade prompts where users run into paid features • Improving the trial experience, including trials of GitLab Duo • Improving the tooling the team uses to run and read out experiments What you'll do • Design, build, and iterate on A/B tests and experiments that increase first purchases on GitLab.com and self-managed GitLab. • Build and improve registration, trial, onboarding, and in-product upgrade and purchase experiences to increase completion of these steps. • Implement backend features and services in Ruby on Rails and frontend experiences using Vue.js. • Analyze experiment results and product usage data with Data Analysts to decide which changes to keep, iterate on, or roll back based on first-purchase outcomes. • Collaborate with Product Managers and UX Designers to define hypotheses and success metrics before shipping experiments, then compare results against those metrics. • Maintain and improve our experimentation framework and tooling to increase experiment throughput and reduce the time from setup to results. • Collaborate with other Engineering teams, including Fulfillment, to remove purchase barriers across GitLab’s codebase. • Document decisions, review code, and share experiment results asynchronously so distributed teammates can track shipped changes and their measured outcomes. What you'll bring • Professional experience developing with Ruby on Rails and modern JavaScript, along with solid Git, feature development, and deployment workflows. • Experience working with relational databases and a solid understanding of web performance optimization. • A track record of shipping features to production and owning them after release. • Ability to use product data to decide what to build, keep, or roll back. • Ability to document decisions and share updates asynchronously with distributed Product Management, UX, and Data teammates. • Ability to organize your work, seek and apply feedback, and collaborate inclusively with teammates from diverse backgrounds, in line with GitLab’s values. • Preferred, not required: experience with Vue.js, PostgreSQL, A/B testing, feature flags, experimentation frameworks, or SaaS sign-up, trial, billing, or checkout flows. We'll help you learn our tooling. About the team We’re GitLab’s Growth team: one team with one roadmap, prioritizing work by how directly it helps people buy. We work fully remotely and asynchronously across multiple regions, guided by GitLab’s values of transparency and iteration. Our challenge is running more high-impact experiments, faster, while coordinating changes with teams like Fulfillment and Pricing across the parts of the product they own. For more on how we work, see the Growth and Product sections of the GitLab handbook. Poland base salary range: zł 248,000 - …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Senior Professional Services, Engagement Manager An overview of this role As a Senior Professional Services Engagement Manager, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab. Some examples of our projects • Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work What you'll do • Build trusted advisor relationships with division chiefs, program managers, and technical leaders • Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives • Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed • Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements • Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities. • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented. • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management. • Partner with regional sales and …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Corporate Development Director, you'll help influence how GitLab invests to win: what we build, what we buy, where we partner, and what we should not pursue. This role sits within the Corporate Development & Strategic Partnerships team, reporting to the VP, Corporate Development & Strategic Partnerships. This role straddles strategy and M&A engagements. You'll lead research that frames GitLab's options: mapping the markets in and around our AI-powered DevSecOps platform, testing where we have a right to win, and turning that into clear recommendations for the executive team. When the answer is to acquire, you'll drive the deal process end to end, from outreach through close and integration. Success here is not measured by deal count. It looks like sharper strategic choices: a well-reasoned point of view on our priority markets, investment theses that product and executive leaders rely on, acquisitions that speed up the roadmap when buying is the right answer, and an educated no when it isn't. You'll own the wider market perspective rather than individual product categories, and work with the team's Analyst on the research behind it. What you'll do Strategy and research • Own the wider market view. Research the broader market GitLab competes in, beyond specific product categories: competitive dynamics, AI-native entrants, technology shifts and where value is moving. Collaborate with the team's Analyst on the research and turn the findings into a clear point of view on where GitLab should play. • Build an investment thesis for each focus area. Work with Product and Engineering leaders to define the problems worth solving, the capabilities GitLab needs, and what it would cost in time and money to get there on our own. • Own the competitive and landscape view. Maintain market maps and a current read on GitLab's competitors: their strategy, product direction, positioning, pricing, and M&A and funding activity. Produce competitor analyses that show where we lead, where we're exposed and how rivals are likely to move. Flag shifts by competitors, hyperscalers and AI labs that change our options, and bring the implications to Product and the executive team. • Define where GitLab should not play. Identify adjacencies that dilute focus and markets where the economics or competition work against us. Make the case for a no with the same rigor as a yes. Build, buy or partner • Run the build, buy, partner analysis. For each strategic gap, compare the options side by side on speed, cost, risk, control and strategic fit, and bring a clear recommendation. • Deliver strategic clarity to executives and the Board. Produce short strategy memos/decks and business cases that set out the decision, the trade-offs and what we give up with each path. • Feed company strategy and planning. Bring an outside-in view of the market and the inorganic options available into annual and long-range planning. • Work hand in hand with Strategic Partnerships. When partnering is the right answer, frame the opportunity and hand it to the partnership owner with a clear thesis. When it isn't, explain why. Deal execution and integration • Own end-to-end deal process management. Validate target fit against GitLab's our target profile, product roadmap and other criteria, and build the acquisition rationale and business case. Drive our M&A process from intro call through the various steps through to closing and integration. • Evaluate the deal. Develop valuation, commercial integrity assessment, impact on GitLab's business and provide negotiations assistance to the VP and …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Reports to: Manager, Renewals This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager. What You’ll Do • Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure. • Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next. • Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations. • Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using. • Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified. • Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule. • Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified. • Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment. • Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving. • Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework. • Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting. • Prioritize tasks with guidance from more senior team members to drive quality, timely results. • Contribute to team goals by working collaboratively with peer RM’s. What You’ll Bring • Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms. • Developing understanding of GitLab's way of working, values, and high-performance culture. • Awareness of GitLab's remote work best practices. • Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction. • Strong attention to detail and organizational skills; comfortable managing many renewals at once. • Clear written and verbal communication skills. • Ability to follow defined processes and frameworks while flagging exceptions appropriately. • Collaborative mindset and openness to feedback and coaching from senior teammates and manager. • The ability to travel for events such as trainings, team offsites, customer meetings, etc. About the team The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity. Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching. You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations. Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product. What you’ll do • Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations. • Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions. • Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform. • Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories. • Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections. • Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption. • Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content. • Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Regional Director, Sales for Germany, you’ll lead a high-performing team of Strategic & Major Account Executive professionals to grow adoption of GitLab’s AI-powered DevSecOps platform. You’ll be responsible for managing software sales, bookings, and revenue, while building strong relationships with new and existing customers who rely on GitLab to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. Reporting to the VP, Central EMEA, you’ll hire and develop top talent, set clear territory and industry strategies, and ensure your team’s sales plans align with GitLab’s overall growth goals in this market. In your first year, you’ll focus on building a strong team culture, deepening our presence with German clients, and consistently meeting or exceeding performance objectives in a fast-paced, open source software and SaaS environment. Responsibilities • Lead, coach, and motivate a team of Strategic & Major Account Executives focused on the German market to deliver software sales, bookings, and revenue results • Drive territory and industry planning by analyzing market dynamics, customer needs, and competitive trends to identify and execute on growth opportunities • Develop and own accurate sales forecasts, territory management plans, and growth strategies that align to GitLab’s overall revenue goals • Establish, track, and report on key performance metrics for the team, and take action to address gaps and improve outcomes • Collaborate closely with Renewals, Marketing, and other cross-functional partners to manage pipeline health, renewal performance, and deal execution • Recruit, hire, and onboard top sales talent while building and maintaining a strong pipeline of potential future hires in the region • Create a high-performing, inclusive, and positive team culture through regular coaching, clear expectations, and ongoing development • Educate and enable your team on GitLab’s product, pricing, AI-powered DevSecOps positioning, and key industry and regulatory factors relevant to the German market, such as data privacy, data sovereignty, and sector-specific compliance requirements Requirements • Progressive experience in field sales and sales operations in an open source software, DevOps, or similar software-as-a-service environment • Demonstrated success leading and developing account-focused sales teams, including hiring, coaching, and performance management • Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.) • Experience building and executing go-to-market strategies for the German market, with a willingness to both lead and participate directly in selling activities • Commercial and analytical skills to interpret sales performance data and adjust regional plans in ways that drive sustainable, long-term growth • Practical experience working with CRM and sales/marketing tools (for example Salesforce, Clari, Marketo) to manage forecasts, territories, and pipeline • Ability to analyze market trends, customer needs, and competitive dynamics to inform territory planning and team enablement • Strong relationship-building, negotiation, and presentation skills, including executive-level written and verbal communication and the ability to mentor others • Alignment with GitLab’s values and interest in open source, with openness to candidates who bring transferable leadership and regional sales experience from adjacent software markets Remote-Global How GitLab Supports Full-Time Employees • Benefits to support your …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in the UK, Ireland, Spain, and France. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do • Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. • Generate New Logo opportunities and Growth opportunities on existing customer accounts. • Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). • Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. • Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. • Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. • Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. • Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). • Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring • Fluency in Italian. • Previous tech industry experience in an outbound sales development role is required. • Positive and energetic phone skills, excellent listening skills, strong writing skills. • Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. • Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. • Alignment with our values and working in accordance with those values. • Knowledge of business process, roles, and organizational structure. • Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. • The ability to travel for events such as trainings, team offsites, customer meetings, etc. • Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Reports to: Senior Manager, Renewals Manager, Renewals Responsibilities • Extends to that of a Senior Renewal Manager. • Manage Renewals team to ensure healthy weekly activities • Review weekly forecasts and business outcomes with reps and sales managers. This includes win/loss review so we can iterate our approach based on our success and failures. • Responsible for all renewals of all contracts and upgrades • Collaborates with regional Sales and Customer Success leaders • Hires, coaches and develops Renewal Managers • Participates in the design and execution of the Renewals Manager playbooks Manager, Renewals Requirements • Demonstrated sales or renewals management experience • Aptitude for continous improvement philosophy and strategy development and execution About the team The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth. How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes. Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook . What You’ll Do • Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives • Know the GitLab platform, our more common best practices, and use cases in order to guide the customer • Understand the customer journey and be able to guide them on future adoption • Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed • Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction • Remain knowledgeable and up-to-date on GitLab releases • Provide immediate onboarding activities • Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals • Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant • Support GitLab Services in identifying and recommending training opportunities What You’ll Bring • Understanding of Git and typical branching strategies • Knowledge of software development lifecycle and development pipeline • Understanding of continuous integration, continuous deployment, DevSecOps • Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention • Experience partnering with customers to define and achieve business outcomes • Familiarity working with customers of sizes relevant to the assigned segment • Exceptional verbal, written, organizational, presentation, and communications skills • Detailed oriented and analytical Strong team player but self-starter • Project management experience & skills • Strong technical, analytic, and problem-solving skills • Alignment with our values, and willingness to work in accordance with those values • Ability to travel if needed and comply with the company’s travel policy • Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions • Fluent German About the team The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment. How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role GitLab's Deal Desk team partners closely with our Field Organization to support Quoting, Pricing and booking transactions. This team serves as the primary liaison between our Sales & Finance teams and is responsible for the efficient, accurate and timely sales bookings. As part of the larger Revenue Operations team, the Deal Desk team supports our constantly changing and complex business as we launch new products, implement new processes and expand into new countries We're looking for an experienced, dedicated and empathetic leader to manage and grow our EMEA Deal Desk team. Our team is distributed across various European countries, maintaining SLAs and supporting our EMEA sales teams as GitLab's customer base continues to grow. What you’ll do • Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region. • Own the end-to-end service model for Deal Desk and Order Management across EMEA, ensuring the function scales with the complexity, pace, and control requirements of a fast-growing public company. • Serve as the regional escalation point for complex, non-standard, and strategic transactions, balancing customer needs, deal velocity, pricing discipline, and operational integrity. • Partner with the Global Deal Desk leader and peer regional managers to ensure EMEA practices stay aligned with global policy while reflecting regional nuances (currency, local terms, data residency, etc.). • Act as a strategic advisor to Sales leadership on deal quality, pricing discipline, exception handling, and commercial strategy in support of healthy revenue growth. • Create and deliver executive-ready insights on deal quality and pricing effectiveness, including discount trends, cycle times, exception rates, approval bottlenecks, and the business impact of pricing decisions. • Ensure complex deal structures can be operationalized cleanly in downstream systems and processes, with clear handoffs into billing, fulfillment, revenue recognition, and customer-facing execution. What you’ll bring • Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS, ideally with EMEA or multi-country exposure. • Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders. • Solid understanding of SaaS pricing models, including per-seat, tiered, multi-year, and usage-based pricing, and the ability to apply pricing strategy into scalable commercial policy. • Working knowledge of bookings policy, revenue recognition principles, audit readiness, and public-company compliance requirements. • Experience operating or improving approval workflows, escalation paths, SLAs, deal review processes, and CRM or CPQ-enabled quoting operations. • Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions common in EMEA. • Strong communication skills, with the ability to tell a clear story from data, influence stakeholders, and drive alignment in ambiguous situations. • A customer-focused, solutions-oriented mindset with strong emotional intelligence and experience leading a regional team through change. How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave Please …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a New Business Solutions Architect, you’ll be a trusted advisor to GitLab prospects in the EMEA region, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with New Business Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. What you’ll do • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle. • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments. • Collaborate with New Business Account Executives and regional sales teams in EMEA to shape and execute account strategies that support new customer acquisition and expansion. • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates. • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment. • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning. • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners. • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team. What you’ll bring • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation. • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows. • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases. • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams. • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments. • Clear technical communication and presentation skills, with the ability to adapt …

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. • Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in the UK and Ireland. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do • Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. • Generate New Logo opportunities and Growth opportunities on existing customer accounts. • Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). • Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. • Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. • Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. • Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. • Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). • Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring • Fluency in German. • Previous tech industry experience in an outbound sales development role is required. • Positive and energetic phone skills, excellent listening skills, strong writing skills. • Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. • Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. • Alignment with our values and working in accordance with those values. • Knowledge of business process, roles, and organizational structure. • Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. • The ability to travel for events such as trainings, team offsites, customer meetings, etc. • Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital …