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Your Impact We are looking for a Senior Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to ensure Doctolib's platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives. You will work within a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey. Working in the tech team at Doctolib means taking ownership of critical systems, driving reliability improvements end-to-end, and partnering closely with product and engineering teams to enable fast, safe delivery. What you'll do Your responsibilities include but are not limited to: • Build and maintain infrastructure automation and infrastructure-as-code at scale, with a strong focus on consistency, reliability, and developer experience across 170+ applications • Identify and lead large-scale cross-cutting reliability initiatives, including improvements to incident detection, response, and postmortem analysis capabilities • Design, build, and improve infrastructure components that support reliability, scalability, and observability across the platform • Define and drive SLOs, error budgets, and alerting standards across multiple product teams • Take part in the on-call rotation, and actively contribute to improving our on-call experience by reducing noise and ensuring actionable telemetry • Partner with software engineering teams to embed reliability practices early in the development lifecycle Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: • Have solid hands-on experience (5y+) in a Site Reliability Engineering role within a large-scale, multi-team production environment • Have proven experience with cloud platforms such as AWS, GCP, or Azure • Have strong experience with containerization and orchestration technologies, Kubernetes is a must, its deployment and scaling strategies ecosystem • Have experience working closely with software engineering teams to co-design reliable systems • Have hands-on experience with infrastructure as code, particularly Terraform, applied in real production contexts • Have experience managing on-call rotations and leading incident response in high-stakes environments • Have experience with GitOps workflows (ArgoCD, Helm) • Are comfortable with at least one scripting or programming language (Python, Go, Ruby...) for automation • Are fluent in English It would be fantastic if you: • Have implemented and operated SLIs, SLOs, and error budgets in production • Appreciate working in regulated environments, healthcare, fintech, or similar. At Doctolib, data privacy and compliance are part of every engineering decision: you'll live it here from day one. • Care about reliability enablement, golden paths, runbooks, shared libraries. If it's new to you, no worries: it's how we work at Doctolib, and you'll help us build it. Life at Doctolib Tech • Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. • Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. • We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here . Want to learn more about our tech culture and environment? Visit the Doctolib Tech site . What we offer • A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib • 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days) • Work from abroad for up to 10 days per year thanks to our flexibility days policy • Company health insurance with great supplementary benefits through our partner Allianz • Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period) • The Doctolib Parent Care program, which includes one month additional parental leave and much more • Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth • Free mental health and coaching services through our partner Moka.care • Subsidized sports membership through our partner Urban Sports Club • A flexible workplace policy offering both hybrid and office-based mode • Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit • For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support • Relocation support in case of international mobility • Access to …

The opportunity Founded in 2013, Doctolib is Europe's leading AI and digital health company, serving 520,000 health professionals and 90 million people. We are building a new way to build software: agents doing the grunt work of writing, testing, reviewing and merging code, with engineers moving into a control-tower role to monitor and intervene. Your mission: build the tooling and workflows that let AI agents and the engineers who work alongside them test, review, ship and monitor code reliably, so Doctolib can multiply its engineering output while keeping quality and control. The role We're looking for a Director of AI Developer Experience to lead our new AI Developer Experience team, reporting to the VP Platform Engineering. You will also own the existing CI and Developer Experience scope. Doctolib is moving AI adoption from a temporary SWAT team to a permanent capability. The current team includes two Product Managers and two engineers, with more people joining through internal transfers and hiring. Your team will own: • The agent-native testing and feedback infrastructure that lets agents know, within their own workflow, whether what they built is correct. • CI/CD and build systems for the monolith and satellite services, elevated from a CI-run team into an efficient agent-testing capability. • Developer productivity measurement in the AI era DORA, autonomous change rate and complementary indicators. • The inner-loop experience: local and remote environments, onboarding, editor integration and sandboxing. Your impact Your responsibilities include but are not limited to: • Build the tools and workflows that allow agents to write, test, review and merge code, including evaluation, security checks and controls giving agents a fast, reliable feedback loop on whether what they build is correct. • Own testing and feedback for the monolith and satellite services, elevating the current CI setup from a CI-run team into an efficient agent-testing capability. • Own developer productivity measurement in the context of AI DORA, autonomous change rate and complementary indicators and make it visible and actionable to feature teams. • Lead the inner-loop experience: local and remote environments, onboarding, editor integration and sandboxing. • Build and organise the team, developing agentic skills internally where needed, as AI adoption shifts from a temporary SWAT team to a permanent one. • Partner with Product Engineering and Product Management to understand internal users and drive adoption. Your team Reporting to the VP Platform Engineering, Mike Aidane , you'll join the Platform Engineering leadership team alongside directors and senior EMs for Application Platform, Data Services and Platform Services. You will lead the new AI Developer Experience team, which includes Automation Platform (CI team), ILOT (Internal LLMs Ops & Training team) and TestingOps. You'll partner closely with Product Engineering, Product Management, Release Engineering, Quality Engineering, Infrastructure Platform, SRE, FinOps, Security, Privacy and Compliance, and engineering teams across France and Germany. Your profile You have led engineering organisations through large-scale Developer Experience transformations and know what it takes to ship great tooling fast, durably, and without sacrificing quality. You think in systems technical and organisational and are as comfortable setting architecture direction as you are making a hard technical call. Core qualifications: • You have led Developer Experience, Developer Productivity, Developer Infrastructure or Build/CI organisations serving 300+ engineers. You have demonstrated measurable change in how engineers work, with evidence of adoption, productivity outcomes and organisational or operating-model change. • You have deep technical credibility across CI/CD, build and test infrastructure, monorepo build graphs, test selection, caching, merge queues and flake management. You can guide architecture and trade-offs while remaining credible with Staff Engineers and strong EMs. • You have 5+ years of experience as a manager of managers: hiring, growing and levelling engineering managers and staff-plus ICs. • You are comfortable setting your own success metrics and being held to them, with strong written communication and structured thinking. • You are fluent in English. Bonus points for: • Recent exposure to AI-assisted or agentic engineering transformation, including evaluation, security, guardrails, adoption and productivity measurement. Several years of AI Developer Experience leadership are not expected — the relevant signal is strong large-scale DevEx experience combined with recent AI transformation exposure. • Experience with large legacy codebases or monoliths, or in a regulated or high-trust environment such as healthcare. You treat constraints as design inputs, not blockers. • Having led multi-country, distributed engineering organisations. Life at …

Job Description Großer Markt, perfektes Timing: Deine Verantwortung Der deutsche Gesundheitsmarkt befindet sich an einem entscheidenden Wendepunkt – und Du digitalisierst ihn, Praxis für Praxis. Als ( Senior) Inside Sales (x/f/m) in Berlin verantwortest Du Deinen Vertriebsbereich wie ein eigenes Business und bringst mit unserer KI-gestützten All-in-One-Lösung echten Mehrwert direkt in den Praxisalltag. Du führst Deine Kund:innen strukturiert und souverän durch den gesamten Vertriebsprozess – digital, telefonisch und per Video. Dabei nutzt Du Deine Vertriebserfahrung, um Entscheider:innen im Gesundheitswesen zu beraten, nachhaltige Kundenbeziehungen aufzubauen und aktiv zum weiteren Wachstum von Doctolib beizutragen. Die Chance, die vor uns liegt, ist noch weit größer als das, was wir bisher aufgebaut haben. Deine Aufgaben • Eigenverantwortlicher Vertrieb: Du begleitest den gesamten Sales-Prozess – von der ersten Kontaktaufnahme über die Bedarfsanalyse und Produktpräsentation bis zum erfolgreichen Abschluss. • Umsatz & Wachstum: Du verantwortest Deine Pipeline, den Umsatz (MRR), Deine Kundenbeziehungen und das Wachstum in Deinem Vertriebsbereich. • Kundenzentrierte Beratung: Du analysierst die Bedürfnisse von Ärzt:innen und medizinischen Einrichtungen, verstehst ihre Herausforderungen und überzeugst sie von unserer digitalen Lösung. • Inside-Sales-Ansatz: Du führst Deine Kundentermine telefonisch sowie per Video durch und sorgst für eine professionelle und persönliche Beratung über digitale Kanäle. • Datengetriebene Erfolgsmessung: Du trackst Deine Performance regelmäßig in Salesforce und nutzt Daten, um Deine Vertriebsstrategie gezielt weiterzuentwickeln. • Seniorität & Verantwortung: Du bringst Deine Erfahrung aktiv ins Team ein, teilst Best Practices und unterstützt bei der Weiterentwicklung unserer Sales-Prozesse. • Cross-funktionale Zusammenarbeit: Du arbeitest eng mit internen Teams wie Marketing, Customer Success und Operations zusammen, um eine optimale Customer Experience sicherzustellen. Dein Profil • Sales ist Deine Welt: Du verfügst über mindestens 1 –3 Jahre Erfahrung im Vertrieb , idealerweise im B2B- oder SaaS-Umfeld. • Proaktivität und Akquise-Talent: Du überzeugst durch exzellente Akquise-, Discovery- und Pitching-Skills. • Erfahrung im Abschluss: Du hast nachweisbare Erfolge im eigenständigen Management eines Sales Funnels und im erfolgreichen Abschluss von Vertriebsprozessen. • Energie & Überzeugungskraft: Du verkaufst mit Leidenschaft, trittst sicher und professionell auf und kannst unterschiedliche Gesprächspartner:innen für Deine Lösung begeistern. • Entrepreneurial Mindset: Du bist ergebnisorientiert, verfügst über ein hohes Organisationsgeschick und behältst auch bei Herausforderungen den Fokus. • Kommunikation auf Top-Niveau: Du kannst Dich sehr gut mündlich und schriftlich auf Deutsch (C1-Niveau oder höher) ausdrücken. • Für unsere internen Trainings, All-Hands und den Austausch mit internationalen Kolleg:innen ist es hilfreich, wenn Du Englisch gut verstehen kannst. Falls Du Dich sprachlich noch weiterentwickeln möchtest, unterstützen wir Dich gerne mit entsprechenden Lernangeboten. Perfektes Englisch ist keine Voraussetzung. Deine Kundentermine finden auf Deutsch statt. • Teamorientierung & Eigenverantwortung: Du arbeitest selbstständig, strukturiert und zuverlässig und hast Freude daran, Verantwortung zu übernehmen und Dein Wissen mit anderen zu teilen. Du bist der festen Überzeugung, dass Du genau das mitbringst, was es für die Position braucht? Dann ermutigen wir Dich, Dich zu bewerben. Selbst wenn Du nicht jede Anforderung erfüllst, bist Du vielleicht genau die/der richtige zukünftige Doctoliber:in für diese oder andere Stellen! Was wir Dir bieten • Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club • Eine private Krankenzusatzversicherung mit individuellen Zusatzleistungen, unter anderem Zahnreinigung • 28 Urlaubstage plus 1 zusätzlicher Urlaubstag für jedes volle Beschäftigungs-Kalenderjahr, maximal 30 Tage • Eine betriebliche Altersvorsorge mit einem Arbeitgeberzuschuss von 40 % • Die Teilnahme an Doctolibs langfristigem Mitarbeiterbeteiligungsprogramm DoctoGrowth • Das Doctolib Parent Care Programm, das unter anderem einen zusätzlichen Monat Elternzeit enthält • Kostenlose Mental-Health- und Coaching-Sessions über unseren externen Partner moka.care • Unterstützung für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen, unter anderem durch flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung Wir sind ein ambitioniertes Team, das gewinnen will. Du auch? Dann bewirb Dich jetzt und werde Teil der Doctolib-Erfolgsgeschichte! Weitere Informationen zum Arbeitsalltag im Sales bei Doctolib findest Du hier . Der Interview-Prozess • Interview mit unserem Talent Team – remote, 25 Minuten • Interview mit der/dem Regional Manager:in bzw. Teamlead – remote, 60 Minuten …

Vos missions Au sein de l'organisation WFM de Doctolib, le pilotage des flux en temps réel joue un rôle central dans le pilotage opérationnel de nos centres de contacts multi-canaux (appels et tickets) et multi-sites. Garant(e) du plan de charge au quotidien, vous assurez la cohérence entre les prévisions construites par les planificateurs WFM et la réalité opérationnelle, minute par minute. Interlocuteur(trice) clé entre les équipes terrain et la direction WFM, vous veillez en permanence au maintien des niveaux de service et à la qualité de l'expérience délivrée aux professionnels de santé et aux patients. Vos responsabilités incluent, mais ne sont pas limitées à : • Surveiller en temps réel les volumes traités vs prévisions par canal (appels, tickets) et détecter immédiatement les dérives : surcharge, file d'attente critique, sous-charge • Monitorer les KPIs clés — SLA, ASA, taux de décroché, effectif disponible vs prévu — et activer les plans de contingence en cas d'imprévus (absentéisme soudain, pics non anticipés, incidents techniques) • Garantir l'adhérence au planning des conseillers, signaler les écarts aux superviseurs et agir pour rétablir l'alignement • Orchestrer le reroutage d'activité entre flux chaud et flux froid en cas de déséquilibre, en coordonnant les transferts de compétences et les ressources disponibles sur l'ensemble des sites • Documenter les incidents, leurs causes et les actions correctives prises, et alimenter les planificateurs WFM avec des données terrain fiables (absentéisme réel, comportements vs modèles, patterns récurrents) • Participer aux revues hebdomadaires WFM pour aligner les observations en temps réel avec la stratégie de planification Les qualités attendues en pilotage des flux en temps réel : Avant de poursuivre votre lecture, si vous n'avez pas le profil exact décrit ci-dessous, mais que vous pensez que cette description de poste correspond à vos compétences et à vos aspirations, nous vous encourageons tout de même à postuler. Vous pourrez être le prochain membre de notre équipe si vous : • Justifiez de 2 à 3 ans d'expérience minimum en tant que Real-time analyst, analyste WFM ou dans un rôle similaire de pilotage en temps réel en centre de contacts • Maîtrisez un ou plusieurs outils Workforcemanagement ainsi qu'Excel / Google Sheets pour l'analyse de données et la construction de tableaux de bord opérationnels • Connaissez les métriques centres de contacts (SLA, AHT, ASA, taux d'occupation, adhérence) et les modèles de dimensionnement de type Erlang C • Faites preuve de réactivité et de sang-froid, avec une capacité à prendre des décisions rapides sous pression, tout en maintenant une rigueur analytique dans la lecture des données • Communiquez avec clarté et assertivité, en sachant maintenir la cohérence du plan face aux demandes opérationnelles et transmettre les bons messages aux bons interlocuteurs Ce serait fantastique si : • Vous avez une expérience en environnement multi-canaux (voix + digital) et multi-sites • Vous avez une bonne connaissance des enjeux de planification WFM (prévisions, dimensionnement, shrinkage) • Vous maîtrisez des outils de reporting en temps réel et êtes à l'aise avec la construction de tableaux de bord de pilotage Notre offre • Une mutuelle avantageuse prise en charge à 100 % par Doctolib (régime de base) pour les employés et leurs enfants • 25 jours de congés payés • Un programme de santé mentale et de coaching personnalisé gratuit avec notre partenaire Moka.care • 10 jours par an de télétravail à l'étranger possible • Des tickets restaurant d'une valeur de 8,50 € par jour, dont 4,50 € pris en charge par Doctolib • Adhésion au plan de partage de la valeur de Doctolib, appelé DoctoGrowth • Un programme d'intégration complet de 3 mois incluant la Doctolib Academy et diverses formations (langues, soft skills, compétences techniques) • Une subvention du comité d'entreprise pour le remboursement partiel d'adhésions à des activités sportives ou de loisirs • Un remboursement à 50 % de l'abonnement aux transports en commun • Programme ParentCare : bénéficiez d'un congé de naissance couvert par Doctolib à 100 % le premier mois et à 75 % le deuxième mois • Pour les salariés en situation de handicap ou proches aidants, un package comprenant une adaptation du télétravail, des jours d'absence autorisée payés pour les rendez-vous médicaux et un soutien psychologique renforcé • Aide au déménagement en cas de mobilité internationale Le processus de recrutement • [ Entretien avec un recruteur : Un échange pour découvrir votre parcours, vos motivations et évaluer l'adéquation de vos compétences avec nos besoins.] • [ Rencontre avec nos Managers : Une exploration de vos compétences à travers des mises en situation concrètes et une présentation de notre équipe et mission.] • [ Échange avec nos Senior Managers : Un approfondissement de votre candidature incluant une simulation de prise de rendez-vous pour vous …

Vos missions Doctolib recherche un(e) Key Account Manager Senior pour piloter ses relations avec les 6 plus grands groupes de laboratoires en France, représentant près de 75 % du marché : Cerballiance, Biogroup, Eurofins, Inovie, Synlab et Unilabs. La consolidation du marché de la biologie médicale est bien avancée. Les grands groupes ont initié leur transformation digitale — la mission de ce poste est d'y prendre toute la place possible : comprendre leurs stratégies, s'y inscrire au plus tôt, les influencer, et positionner Doctolib comme le partenaire digital de référence de chaque groupe. Ce rôle combine gestion d'un portefeuille de +4M€, stratégie patient de bout en bout, pilotage d'une stratégie d'upsell à fort impact (Patient Intake, Phone Assistant, Téléconsultation, Portail Patient) et un ownership fort dans un environnement en construction. Vos responsabilités incluent, mais ne sont pas limitées à : • Bâtir et piloter des plans commerciaux par groupe, avec des roadmaps adaptées et des priorités d'upsell co-construites avec les clients, en naviguant dans la complexité propre au cluster (architectures multi-sites, intégrations API, cycles de vente longs, spécificités contractuelles) • Mener les négociations commerciales stratégiques avec les décideurs de haut niveau (DG, DAF, DSI, Directeurs Qualité, Biologistes référents) et développer des relations de confiance durables avec les interlocuteurs C-level • Suivre et piloter les indicateurs de performance par site et par groupe (taux d'adoption, NPS, usages produits) via Metabase et les outils internes, et construire des plans d'action personnalisés en lien avec les équipes Déploiement et Tech • Participer à la définition de la stratégie patient : augmenter l'usage et l'adoption de bout en bout, de la prescription par le médecin à l'interprétation des résultats, et être force de proposition sur chaque étape du parcours • Prévenir le churn, transformer les insatisfactions en opportunités et animer des business reviews régulières avec les comités de direction des groupes • Travailler en étroite collaboration avec le Head of cluster, les équipes PMM, Tech et Déploiement ; contribuer à la structuration des process et aux initiatives co-construites avec les groupes (événements, cas d'usage, roadmap produit) Les qualités attendues en tant que Key Account Manager Senior Avant de poursuivre votre lecture, si vous n'avez pas le profil exact décrit ci-dessous, mais que vous pensez que cette description de poste correspond à vos compétences et à vos aspirations, nous vous encourageons tout de même à postuler. Vous pourrez être le prochain membre de notre équipe si vous : • Avez une expérience solide en account management ou sales B2B stratégique, avec une track-record sur des comptes clés complexes — santé, SaaS, Medtech, Pharma ou tout environnement à cycles de vente longs • Êtes à l'aise pour adresser des décideurs C-level et construire des relations de confiance durables dans des organisations complexes et multi-interlocuteurs • Maîtrisez la gestion de projets complexes : embarquer des équipes internes et externes, gérer les priorités, tenir des délais • Comprenez les enjeux techniques liés aux intégrations API et savez travailler efficacement avec des équipes d'ingénieurs • Avez une forte culture DATA : Metabase, dashboards de pilotage, analyse de cohortes — vous pilotez avec des chiffres, pas des impressions Ce serait fantastique si : • Vous utilisez l'IA comme levier de productivité : structurer votre suivi, préparer vos business reviews, identifier des signaux faibles dans votre portefeuille • Vous avez une sensibilité entrepreneuriale marquée : vous proposez, vous construisez, vous itérez • Vous êtes autonome et proactif(ve) : vous identifiez les opportunités et vous les adressez Notre offre • Une mutuelle avantageuse prise en charge à 100 % par Doctolib (régime de base) pour les employés et leurs enfants • 25 jours de congés payés et 12 à 14 jours de RTT par an • Un programme de santé mentale et de coaching personnalisé gratuit avec notre partenaire Moka.care • 10 jours par an de télétravail à l'étranger possible • Des tickets restaurant d'une valeur de 8,50 € par jour, dont 4,50 € pris en charge par Doctolib • Adhésion au plan de partage de la valeur de Doctolib, appelé DoctoGrowth • Un programme d'intégration complet de 3 mois incluant la Doctolib Academy et diverses formations (langues, soft skills, compétences techniques) • Une subvention du comité d'entreprise pour le remboursement partiel d'adhésions à des activités sportives ou de loisirs • Un remboursement à 50 % de l'abonnement aux transports en commun • Programme ParentCare : bénéficiez d'un congé de naissance couvert par Doctolib à 100 % le premier mois et à 75 % le deuxième mois • Pour les salariés en situation de handicap ou proches aidants, un package comprenant une adaptation du télétravail, des jours d'absence autorisée payés pour les rendez-vous médicaux …

Set a new pulse for healthcare! We are looking for a Senior Product Manager to join the Product team at Doctolib. Your mission: scale Doctolib's acquisition engine into a measurable, lower-cost growth driver across France, Germany and Italy. You will own the end-to-end product-led and marketing-led growth funnel, from freemium offer design to subscription and in-product upsell, contributing directly to growing ARR while bringing the cost to acquire new practitioners down. Building at Doctolib means shipping products that change how care teams and patients experience healthcare every day. What you'll do Your responsibilities include but are not limited to: • Own Doctolib freemium offer: define what is free, metered, or demo-only, and design the conversion paths that move practitioners to a paid plan • Own and improve the subscription funnel for new business and upsell, across web and in-product surfaces, including checkout and sign-up unification • Design and improve every in-product flow that moves an existing customer to a higher-value plan • Define acquisition-side packaging: offer catalogue, eligibility rules, and contract signature flows across France, Germany and Italy • Lead marketing-led growth initiatives, including lead generation, B2B website conversion, and lifecycle marketing, connecting them to the core product funnel • Set the direction for cross-team delivery (along with the PMMs and other counterparts), deciding offer by offer and country by country when conversion is the right path, and when to route a user to sales as a warm, product-qualified lead Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: • You have owned a PLG conversion, ARR or CAC metric as your primary objective in B2B SaaS at scale, and can quantify what it moved, from what baseline, over what period • You have scaled product-led growth alongside a sales motion, and can explain how you chose between autonomous conversion and handing sales a warm lead, offer by offer • You read data yourself, define funnel measurement from scratch, and make decisions with experiments rather than opinion • You have solid product judgement on pricing, packaging, eligibility and freemium boundaries, and can work within a regulated environment with consent and country-specific constraints in mind • You set direction for teams you do not manage and move a metric across a cross-functional chain • You are fluent in English It would be fantastic if you: • Have owned both product-led and marketing-led growth, connecting lifecycle, attribution or lead scoring to the product funnel • Have worked across multiple countries with different pricing or packaging constraints • Have experience in a regulated or healthcare context What we offer • Free comprehensive health insurance (basic package) for you and your children • 25 days of paid vacation per year, plus up to 14 days of RTT • Free mental health and coaching services through our partner Moka.care • Work from abroad for up to 10 days per year thanks to our flexibility days policy • Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib • A subsidy from the work council to refund part of the membership to a sport club or a creative class • 50% reimbursement of your public transport subscription • ParentCare Program: full salary coverage (100%) during your first month of birth leave and 75% during the second, covered by Doctolib • Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth • For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support • Relocation support in case of international mobility • Access to the best AI tools for coding, development and dedicated training Our interview process • Talent Acquisition Interview (Maxime) • Hiring Manager Interview (Louis Durteste) • Case Study with Product Panel • Behavioral Interview • At least one reference check We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page .

Set a new pulse for healthcare! We are looking for a Senior Software Engineer to join the DIAL team in the Phone Assistant domain. Your mission will be to design, build, and scale the AI-powered features that transform how practitioners and patients connect over the phone — making care more accessible for patients and reducing administrative burden for health professionals. You will work in a feature team developing the Phone Assistant, Doctolib's solution that combines LLM reasoning, speech recognition, and real-time backend systems, launching first in Germany and expanding to France and Italy. Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients. What you'll do Your responsibilities include but are not limited to: • Build and operate backend services in Node.js/TypeScript (with Python exposure), designing for reliability, scalability, and real-time performance • Design, evaluate, and ship LLM-based features end-to-end: prompt engineering, tool calling, structured outputs, guardrails, and fallback strategies • Own AI feature quality: build evaluation datasets and scorers (e.g., in Braintrust), track regressions, and make evidence-based ship decisions before each release • Deploy and operate cloud-native services on Kubernetes across major cloud providers (AWS/Azure/GCP), and evolve CI/CD pipelines with GitHub Actions • Design data models and drive database migrations and performance tuning for real-time workloads ( PostgreSQL : connection pooling, indexing, query optimisation) • Maintain a high testing bar (unit, integration, e2e), debug distributed systems in production with strong observability, and contribute to pragmatic, secure architecture decisions Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: • Have 5+ years of backend engineering experience building scalable, resilient systems in Node.js/TypeScript (with some Python) • Have hands-on production experience building LLM-based features: prompting, tool calling, structured outputs, eval frameworks, and handling real-world failure modes • Have proven experience deploying and operating services on Kubernetes within at least one major cloud provider (AWS, Azure, or GCP), with solid CI/CD practices • Have a strong testing culture (unit/integration/e2e), sharp debugging skills for microservices and distributed systems, and a focus on code quality • Are fluent in English, with a collaborative mindset and the drive to own problems end-to-end — from design to production It would be fantastic if you: • Have experience with speech pipelines (ASR, TTS, streaming audio) or voice agents • Are familiar with event-driven architectures and message brokers (Kafka, RabbitMQ, NATS, or Redis Streams), and have hands-on PostgreSQL experience (EXPLAIN/ANALYZE, indexing strategies, connection pooling) • Have an interest in telephony and real-time communication (SIP, RTP, WebRTC) — no prior experience needed, we will teach you Life at Doctolib Tech • Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. • Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. • We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here . Want to learn more about our tech culture and environment? Visit the Doctolib Tech site . What we offer • A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib • 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days) • Work from abroad for up to 10 days per year thanks to our flexibility days policy • Company health insurance with great supplementary benefits through our partner Allianz • Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period) • The Doctolib Parent Care program, which includes one month additional parental leave and much more • Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth • Free mental health and coaching services through our partner Moka.care • Subsidized sports membership through our partner Urban Sports Club • A flexible workplace policy offering both hybrid and office-based mode • Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit • For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support • Relocation support in case of international mobility • Access to the best AI tools for coding, development and …

Set a new pulse for healthcare! We are looking for an Engineering Manager to join the Scheduling team in Berlin . Your mission will be to give practitioners their day back: reclaiming the admin time they spend creating and managing appointments, so care teams can focus on what matters. You will work in a feature team developing scheduling infrastructure and booking experiences, contributing directly to a platform that books billions of appointments a year for health professionals and patients across Europe. Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients. What you'll do Your responsibilities include but are not limited to: • Lead a team of 6 to 7 engineers of mixed seniority, owning delivery, quality and production health end to end — keeping engagement high and standards higher • Together with your product partner, define the mission and vision for your team and build a roadmap you can defend to stakeholders • Take part in architecture reviews and help shape the technical direction of the Scheduling stream, including the migration of core scheduling capabilities from the monolith into purpose-built services • Set and uphold the security, reliability, performance and scalability standards required to remain the most trusted e-health SaaS in Europe • Partner with Talent and People teams to recruit, develop and retain engineers through career conversations and feedback they can act on • Embed AI-assisted engineering into how your team works day to day, with a clear and honest view of where it helps and where it does not • Continuously improve how the team operates — planning, on-call, bug backlog, incident follow-up — so the team spends its energy on what moves the needle Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: • Have at least 6 years of software engineering experience and 3 years of engineering management experience, including leading a team of 5+ engineers through delivery, hiring and growth • Are credible with senior backend engineers — distributed systems, data modelling, latency and throughput are conversations you can hold and challenge; you stay close enough to the code to review a pull request, without needing to be the one writing it • Have hands-on experience modernising a large legacy system , ideally extracting services from a monolith, and know how to keep a team delivering while the ground moves • Are an effective communicator who can translate company goals into team objectives, and who says the uncomfortable thing early rather than late • Think critically and objectively, with a solution-oriented approach that brings people with you It would be fantastic if you: • Have worked in a regulated industry such as healthcare or fintech, where privacy and data protection shape design decisions • Have navigated hyper-growth environments and understand the trade-offs they force on architecture and team organisation • Have formed a considered view on AI coding assistants — their real benefits and their real shortcomings Life at Doctolib Tech • Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. • Our stack in this product area is Ruby on Rails and TypeScript/React in the monolith, Kotlin for new services, with Postgres, Redis and Kafka underneath. • We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here . Want to learn more about our tech culture and environment? Visit the Doctolib Tech site . What we offer • A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib • 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days) • Work from abroad for up to 10 days per year thanks to our flexibility days policy • Company health insurance with great supplementary benefits through our partner Allianz • Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period) • The Doctolib Parent Care program, which includes one month additional parental leave and much more • Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth • Free mental health and coaching services through our partner Moka.care • Subsidized sports membership through our partner Urban Sports Club • A flexible workplace policy offering both hybrid and office-based mode • Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit • For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, …

Set a new pulse for healthcare! We are looking for a Staff Machine Learning Engineer - Retrieval to join our AI team working on Clinical decision support and Medical Knowledge. Your mission will be to ground clinical AI decisions in validated, trusted medical sources from HAS guidelines and learned society recommendations to peer-reviewed clinical studies. You will work in a feature team developing Doctolib's Medical Knowledge Platform , contributing directly to the reliability and safety of AI-powered healthcare experiences used by hundreds of thousands of health professionals and millions of patients across Europe. Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients. What you'll do Your responsibilities include but are not limited to: • Build and own Doctolib's Medical Knowledge Platform, designing the systems that ground clinical AI decisions in validated medical sources (HAS guidelines, learned society recommendations, clinical studies) • Design and maintain both indexing pipelines and retrieval systems, ensuring end-to-end ownership across the full retrieval stack • Operate at scale: architect and optimize systems handling 100M+ documents, 50+ req/s, and sub-300ms latency requirements • Build custom re-rankers, optimize query processing pipelines, and design robust retrieval evaluation frameworks • Engineer deep RAG systems from the ground up - going well beyond off-the-shelf components to tackle real medical knowledge complexity • Work across the full retrieval stack: vector embeddings, vector search, re-ranking, query expansion and rewriting Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: • Have proven production experience building and scaling search & retrieval systems in a real-world, high-traffic environment • Bring deep dual expertise in both offline indexing and online retrieval; you own the full pipeline, not just one side of it. • Are genuinely hands-on with the retrieval tech stack: Elasticsearch, Solr, Vertex AI, vector search, embeddings, re-ranking and query processing. • Have gone beyond commodity RAG; you've built custom re-rankers, optimized indexing pipelines, or engineered query processing solutions that required real technical depth. • Have operated at Senior or Staff level, with the autonomy and technical depth that comes with it. It would be fantastic if you: • Have experience working with medical knowledge sources, clinical databases, or healthcare information systems • Have contributed to evaluation frameworks and benchmarks for retrieval quality or AI outputs in regulated or high-stakes environments • Have worked in a multi-lingual retrieval context or with domain-specific ontologies Life at Doctolib Tech • Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. • Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. • We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here . Want to learn more about our tech culture and environment? Visit the Doctolib Tech site . What we offer • Free comprehensive health insurance (basic package) for you and your children • 25 days of paid vacation per year, plus up to 14 days of RTT • Free mental health and coaching services through our partner Moka.care • Work from abroad for up to 10 days per year thanks to our flexibility days policy • Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib • A subsidy from the work council to refund part of the membership to a sport club or a creative class • 50% reimbursement of your public transport subscription • ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave and 75% during the second, covered by Doctolib • Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth • For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support • Relocation support in case of international mobility • Access to the best AI tools for coding, development and dedicated training Our interview process • Recruiter Screen (45') • Live Coding Interview (75') • System Design Interview (75') • Behavioural Interview (75') • Reference Check & Offer We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page . Job details • Permanent position • Tech stack: Python, Elasticsearch, Solr, Vertex AI, vector search, embeddings • Full-time …

Set a new pulse for healthcare! We are looking for a Senior Machine Learning Engineer to join the Orchestration team in AI Health Assistant . Your mission will be to ensure our AI Health Companion behaves safely, reliably, and helpfully — for millions of patients and practitioners. You will work in a cross-functional team building robust evaluation pipelines for agentic AI systems, contributing directly to improving the quality and safety of AI-powered healthcare. Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients. What you'll do Your responsibilities include but are not limited to: • Define and own the evaluation strategy for our AI agentic system — metrics, protocols, datasets, and tooling • Implement and maintain automated evaluation pipelines to monitor model quality, safety, and alignment across iterations • Run systematic experiments to assess reasoning, factuality, robustness, and user experience • Collaborate closely with model developers and research scientists to provide insights and drive iterative improvement • Contribute to research and internal knowledge sharing on LLM evaluation methodologies and best practices Life at Doctolib Tech • Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. • Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. • We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here . Want to learn more about our tech culture and environment? Visit the Doctolib Tech site . Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: • Hold an MSc or PhD in Computer Science, Machine Learning, Data Science, or a related field • Have 7+ years of hands-on experience working with large language models (e.g., GPT, Claude, Llama, or BERT-like architectures) • Have proven experience evaluating agentic or reasoning systems (e.g., autonomous agents, tool-using LLMs, dialogue systems, or task-oriented assistants) • Have a strong track record in experiment design, metric definition, and evaluation automation • Are able to bridge research and production, influencing both modeling and product decisions • Have excellent communication skills, a collaborative mindset, and are fluent in English It would be fantastic if you: • Have experience in the clinical or medical domain and sensitivity to ethical or regulatory challenges in healthcare AI What we offer • Free comprehensive health insurance (basic package) for you and your children • 25 days of paid vacation per year, plus up to 14 days of RTT • Free mental health and coaching services through our partner Moka.care • Work from abroad for up to 10 days per year thanks to our flexibility days policy • Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib • A subsidy from the work council to refund part of the membership to a sport club or a creative class • 50% reimbursement of your public transport subscription • ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib • Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth • For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support • Relocation support in case of international mobility • Access to the best AI tools for coding, development and dedicated training Our interview process • Recruiter Interview • Technical Deep Dive • Data System Design • Behavioral Interview • At least one reference check We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page . Job details • Permanent position • Full-time • Hybrid in our Levallois-Perret office (up to 2 remote days per week) • Start date: as soon as possible We welcome everyone At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability. To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for …

Join our mission, join Doctolib! Doctolib is growing, and we are hiring a Senior Fullstack Software Engineer in Nantes to join the Business Performance team. Your mission will be to help Doctolib reinforce its position as a leading healthcare technology platform by building high-quality products that improve the daily lives of healthcare professionals and patients. You will work in feature teams developing solutions that directly impact millions of people across Europe. Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients. Your impact Your responsibilities include but are not limited to: • Collaborate with product managers, designers, and engineers to build features that deliver value to healthcare professionals and patients • Design and implement technical solutions ensuring performance, security, and usability across our fullstack applications (React, Ruby on Rails, JVM ecosystem) • Strong design and architecture skills: you contribute to technical decisions, not just implementation • A track record of balancing delivery speed, reliability, and maintainability under real constraints • Comfortable with AI-assisted development workflows, and able to help your team raise their own proficiency • Share your expertise and collaborate across teams to evolve Doctolib's architecture and technical standards • In BP, the scope is broad, and the topics are diverse. Teams are small, and decision-making is close to the action. And if you want to understand how a tech scale-up generates (and protects) its growth, you’ll have a front-row seat. Life at Doctolib Tech • Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. • Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. • We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here . Want to learn more about our tech culture and environment? Visit the Doctolib Tech site . Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You could be our next team mate if you: • You have fullstack software engineering experience with React and the JVM ecosystem (Java, Kotlin, Spring Boot) - Ruby experience is a bonus • You have a "user first" mindset and are committed to building secure, well-tested, and pragmatic code • You bring a strong testing culture and are passionate about code quality and system resiliency • You are proactive, curious, and eager to share knowledge through pair programming and collaboration What we offer • Free comprehensive health insurance (basic package) for you and your children • 25 days of paid vacation per year, plus up to 14 days of RTT • Free mental health and coaching services through our partner Moka.care • Work from abroad for up to 10 days per year thanks to our flexibility days policy • Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib • A subsidy from the work council to refund part of the membership to a sport club or a creative class • 50% reimbursement of your public transport subscription • Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth • ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib • For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support The interview process • A first interview with a member of the Talent Acquisition team • A Coding and System Design interviews • A final interview • Reference check Job details • Permanent position / Fixed term contract • Full Time / Part Time • Workplace • Start date: As soon as possible • Compensation : fix At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here: Germany l France l …

Vos missions Notre équipe Finance SSC (Shared Service Center) réinvente la comptabilité chez Doctolib. Là où la plupart des entreprises commencent à peine à mentionner l'IA dans leurs fiches de poste comptables, nous l'intégrons déjà au cœur de nos processus. Nous sommes en avance sur le marché — et nous assumons cette ambition. Nous recherchons un(e) General Accountant Lead & Analyst pour rejoindre l'équipe General Ledger (GL). Ce rôle est bien plus qu'un poste de comptable senior : vous couvrirez l'intégralité des flux d'activités courantes (cycles fournisseurs, clients, immobilisations), avec un fort degré de reporting transverse en clôture, tout en portant un œil critique de contrôle de gestion sur les opérations. Vous serez à la fois garant(e) de la qualité des comptes, pilote de la transformation IA de l'équipe et business partner pour les directions Finance et opérationnelles. Si vous cherchez un poste où la comptabilité rime avec impact stratégique, transformation digitale et leadership — ce rôle est fait pour vous. Vos responsabilités incluent, mais ne sont pas limitées à : • Piloter l'ensemble des cycles comptables courants (fournisseurs, clients, immobilisations, charges) et garantir leur fiabilité à l'échelle du groupe, en intégrant systématiquement une revue analytique de type contrôle de gestion (Réel vs Budget/N-1, détection d'anomalies, anticipation des impacts P&L) • Orchestrer les processus de clôture de bout en bout dans une posture de « tour de contrôle » : coordination inter-équipes, reporting transverse, allocation analytique des coûts, contrôle interne et documentation SOX intégrés au quotidien • Identifier et piloter des projets de transformation digitale et IA (agents Dust, solutions R2R, RPA) et construire des livrables autoportés (dashboards self-service, KPIs dynamiques) pour réduire les sollicitations ad hoc • Standardiser les pratiques comptables groupe et contribuer au « kit d'intégration comptable » pour accompagner l'internationalisation • Incarner la posture de business partner en traduisant les enjeux comptables en langage business et en assurant une veille réglementaire active Les qualités attendues pour ce poste Avant de poursuivre votre lecture, si vous n'avez pas le profil exact décrit ci-dessous, mais que vous pensez que cette description de poste correspond à vos compétences et à vos aspirations, nous vous encourageons tout de même à postuler. Vous pourrez être le/la prochain(e) membre de notre équipe si vous : • Disposez d'une formation supérieure en Comptabilité/Finance (DSCG, Master CCA, Grande École, DEC en cours ou obtenu) • Justifiez de 8 à 10 ans d'expérience en comptabilité générale et/ou audit, dont au moins 3 ans en position de management ou de leadership technique • Avez une expérience significative en Big 4 (Manager/Senior Manager) et/ou en entreprise internationale en forte croissance • Maîtrisez les normes IFRS (dont IFRS 16, 15) et French GAAP, et avez une expérience approfondie des environnements SOX • Faites preuve d'un esprit analytique fort et d'une capacité à intégrer une démarche de contrôle de gestion dans votre pratique comptable • Êtes à l'aise avec les ERP modernes et maîtrisez Excel/Google Sheets à un niveau avancé • Parlez anglais couramment (C1/C2) — échanges quotidiens avec les équipes internationales • Êtes un(e) leader naturel(le), capable de fédérer, mentorer et conduire le changement Ce serait fantastique si vous aviez aussi : • Une expérience dans le secteur Tech/SaaS et/ou en environnement multi-pays • Une connaissance de SAP et/ou Coupa • Une familiarité avec les outils BI (Looker, Tableau) et les solutions de close management • Une expérience démontrée avec des outils d'IA appliqués à la comptabilité (agents IA, RPA, OCR intelligent, modèles prédictifs) ou une forte appétence pour ces sujets • Une compréhension des mécanismes de consolidation et des enjeux de corporate finance Notre offre • Une mutuelle avantageuse prise en charge à 100 % par Doctolib (régime de base) pour les employés et leurs enfants • 25 jours de congés payés et jusqu'à 14 jours de RTT par an • Un programme de santé mentale et de coaching personnalisé gratuit avec notre partenaire Moka.care • Un programme d'intégration complet de 3 mois incluant la Doctolib Academy et diverses formations (langues, soft skills, compétences techniques) • Un accès aux meilleurs outils IA et des formations dédiées • Un mois de congé supplémentaire au congé parental légal grâce au programme « Parent Care » • 10 jours par an de télétravail à l'étranger possible (UE et UK) • Adhésion au plan de partage de la valeur de Doctolib, appelé DoctoGrowth • Des tickets restaurant d'une valeur de 8,50 € par jour, dont 4,50 € pris en charge par Doctolib • Un remboursement à 50 % de l'abonnement aux transports en commun • Pour les salariés en situation de handicap ou proches aidants, un package comprenant une adaptation du télétravail, des jours d'absence …