Emplois à distance

Hello! I'm Allie, Head of Support at Ashby . As our team has grown, one of the keys to providing exceptional Support is ensuring every new hire can hit the ground running on a product with a lot of depth and nuance. Helping someone move from “just joined” to confidently helping customers takes exceptional care. We pride ourselves on delivering an onboarding experience that helps each person who joins our team be successful and, in turn, help our customers be successful. Our onboarding program has given new hires a strong foundation. As the team continues to scale and the product keeps evolving, we know there's more to build. That's why we're looking for one Support Trainer in AMER and one in EMEA to partner with our Training Lead and help take onboarding and ongoing training to the next level. This role goes beyond running sessions off an existing curriculum. We're looking for someone who can dig into what's working, spot where new hires are still struggling to get up to speed, and turn that insight into better materials and better training. You'll partner closely with our Training Lead to deliver onboarding day to day, while also helping evolve the program as our product and team continue to grow. If you're energized by joining a strong program and pushing it further, love making complex product knowledge click for new learners, and want to stay close to frontline Support work, this might be the role for you. About This Role As the Support Trainer, you'll design, develop, and deliver the training programs that enable the Support team to provide exceptional service. You'll work closely with Support team members and cross-functional partners to build training materials, assess where the team needs support, and ensure everyone stays current on product knowledge and best practices as we grow. Since this function is central to how our team scales, you'll have the opportunity to build on a strong foundation, strengthen how we onboard and continuously develop our team, and create a culture where growth and knowledge-sharing are part of everyday work. What You'll Own Training Program Design and Delivery • Deliver and further develop training programs for new Support hires and ongoing team development, covering product knowledge, Support processes, internal tools, and talent acquisition-related processes. • Facilitate workshops, one-on-one coaching, and asynchronous learning sessions to help new team members provide a high-quality customer experience. • Create clear, engaging, and comprehensive training materials, including guides, videos, and tutorials. Measuring and Improving Training • Collaborate with Support Leadership to assess training needs and create customized learning experiences. • Continuously update training materials based on product updates, new features, and feedback from the team. • Track the progress of trainees and provide feedback to support continuous improvement. • Use trainee-progress and performance data to measure the effectiveness of training initiatives, connect changes to outcomes such as ramp speed, CSAT, and QA scores, and refine the program as needed. Staying Close to Support • Regularly spend time handling Support tickets to maintain continued familiarity with processes and workflows. • Use firsthand experience with the work to keep training grounded in what the job actually requires. Role Requirements • Proven experience designing or delivering training programs within a Support or Customer Success organization, ideally in a B2B SaaS environment. • Meaningful experience working in Support or another customer-facing technical function. • Experience building onboarding programs, facilitating workshops, and coaching individuals through skill development. • Ability to connect training outcomes to real performance and customer experience improvements, not just completion rates. • Strong ability to translate complex or technical information into clear, engaging, and digestible learning materials. • Analytical mindset for identifying skill gaps, spotting trends in performance, and iterating on programs over time. • Comfort working in ambiguity and building structure and process where none exists. • Passionate about customer experience and the role well-trained Support teams play in creating trust and loyalty. • Skilled at delivering constructive, actionable feedback and coaching people toward growth. • Strong communication and facilitation skills, with the ability to engage learners across different styles and experience levels. You Should Apply If: • You're excited about iterating on a strong program foundation and thinking creatively about enabling Support on highly technical topics. • You thrive on turning complex product and process knowledge into training that's clear, practical, and engaging. • You want to stay close to the frontline work you're training people to do, not just design programs from a distance. • You're …

ABOUT THIS ROLE Hi, Denise https://www.linkedin.com/in/deniseeures/ here and I am the Head of Mid-Market Customer Success at Ashby . Our team is passionate about shaping and scaling an exceptional high-touch customer experience across the mid-market segment. As we continue expanding we are thrilled to be hiring our next CSM in EMEA to help shape how we serve customers in this region, ranging from high growth start ups to public companies. As a member of our Customer Success team, you will help us continue to grow our High Touch Mid-Market Customer Success function. In this role, you'll implement, train, and support the adoption of Ashby with customers across the region, partnering closely with a talented group of four CSMs on the EMEA Mid-Market team. Ashby is designed to be powerful and flexible, allowing users to adjust it to their needs. This means that there is a lot to learn. You will become a product and domain expert in order to enable our customers to make the best use of Ashby to drive hiring excellence. Role Requirements: • You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting customers through the adoption and long-term optimization of complex technologies. You enjoy building trusted partnerships with customers and helping them realize measurable value throughout the customer lifecycle. • You’re experienced managing a book of ~60 mid-market customers, exceeding $1.5M in total ARR. You enjoy developing relationships across a broad set of stakeholders while supporting existing teams to drive adoption and retention • You have experience working closely with cross-functional stakeholders across Sales, Marketing, Product, and Operations. • You love becoming a product and industry expert and have experience doing this in a previous customer success role. You can create ‘Ah ha!’ moments by tailoring training and product walk throughs to address a customer’s specific challenges. • You’ve worked with technically complex products and show a strong curiosity to explore details and understand how things work. You Should Apply If: • You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms. You avoid business jargon. • You are a great listener. You see your role as providing the voice of the customer to internal stakeholders so we can ensure that our product roadmap delivers value. • You enjoy working with a larger book of varied customers, and can effectively prioritise your time to make the biggest impact. • You’re energised by learning and supporting a complex product. You enjoy diving deep into technical details, navigating advanced configurations, and data workflows, and you enjoy helping customers make sense of them. • ‍ You love to teach. Whether it’s a complex report to a very tenured data analyst, or a workflow to a brand new recruiter, who is new to SaaS tools, you see every teaching moment as an opportunity. • Your peers describe you as detail oriented. You obsess over sending crisp follow-up emails, on time. You take pride in internal operations, like real-time CRM updates. • You move fast. You leverage tools/technology to maximize your time. You are at home managing a wide range of customers, and prioritizing effectively. • You're energized by an ever-improving work environment. Our team is growing, and continually iterating on processes - we live by our Operating Principle of "Implement Continuous Improvement" • You are always looking for ways to improve your work through data. Why you shouldn’t apply: • If you tend to thrive with a smaller, more focused book of customers, this role likely isn’t the right fit. Our Mid-Market CSMs typically manage a book of 60+ customers, balancing personalized relationships with efficient, scalable support. • You're interested in managing customer accounts with infrequent and well-defined touchpoints (rather than excited by the fluidity required of early stage CS work) • You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as our leading indicators. For renewal negotiation and upsell, we have a lovely team of Contract Managers. As such, this role does not currently include variable pay, aligning with our strategy to hire product-oriented CSMs rather than adhering to the conventional Account Manager model. • You’re afraid of rolling up your sleeves. If the idea of getting in the weeds with a customer about the nuance between a time in process report and a time to hire report feels too granular, or project managing a workflow change for offer approvals feels “beneath you”, this job isn’t going to be for you. ABOUT ASHBY We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent …

Hi, I’m Harriet, Ashby ’s VP Marketing. I joined Ashby in August 2022 to lead the Marketing function. My career journey has been anything but linear starting out as a yoga teacher, working as an M&A lawyer, before finding my happy place in marketing. This is a common theme across the team, and we love to see people who have built their skills both inside and outside the marketing discipline. Over the past ~4 years, we’ve gone from a stealth brand to the default operating system for over 5,000 of the most ambitious companies in tech, finance, and healthcare. On this journey, we’ve also amassed a marketing team of ~30 folks from across North America and Europe who are some of the brightest and most humble humans that want to ‘win’, and have fun doing so. Our culture is focused on creating a space to do lots of career-defining work with the tools, people, and focus that means minimal thrash and lots of autonomy. You can learn a little more about how we work here and why our investors are excited about us here . For this role, we are looking for someone to lead demand generation for our enterprise segment in Europe. You will have a fantastic thought partner and US counterpart, Ben , as well as the autonomy to rethink and define the strategy and execution to fit the nuances of the different European markets. It’s ABM but not in its traditional form: we’re seeking a first-principles thinker who prioritizes meaningful engagement over generic tactics / outdated playbooks (for example, prioritizing a few key impactful moments of engagement over running a laundry list of generic tactics across digital channels). If working with both the sales and marketing team to find and convert enterprise pipeline in a low ego, highly ambitious environment appeals, we’d love to hear from you! What you’ll be responsible for in this role • Partner with Ben to define our EMEA Enterprise ABM strategy and the channels we bet on with consideration to broader global strategy and nuances of respective European markets. Here you play the critical role of orchestrator, pulling together all of the relevant marketing channels to support a delightful discovery and prospect journey and are the point person for your counterparts in Sales. • Research and build prospect journey maps for target accounts, and develop the messaging, content, and creative that bring them to life, with support from our PMM, content, and creative teams. • Work with sales and revenue operations to build target account lists that combine data signals with rep input, and own the methodology behind them — how cohorts are built, what assumptions they rest on, and how we measure whether accounts are actually moving. • Manage our agency partners, including our gifting agency, Wildcard, to get campaigns executed well and fast. • Execute on the strategy you define which will include activities like working with your events counterpart on the coordination of dinners, activations , ancillary conference events, and stunts. • Apply our experimentation framework to run short sprints, learn quickly what works, and localise content, creative, and campaign strategy for EMEA markets. You will probably love this role if: • You enjoy combining data and creative thinking — and you have taste. You can tell the difference between messaging that's genuinely compelling and messaging that's generic or cheesy. • You're prospect-obsessed. You can step into the seat of the personas you're marketing to and build campaigns that meet them where they are, at the right time, with the right message. • You are deeply curious and not afraid to break from traditional ABM playbooks. • You build trust across functions. Sales managers and reps are excited to work with you, and the marketing team is fully bought into your campaign ideas and asks. • You understand (and leverage) the massive advantage AI creates but not so pilled that you let efficiency gains undercut creativity and taste. This role is not for you if: • You'd rely solely on 6sense (or equivalent) as your only source of truth. • You're strong on one half of the job but not the other. You need to move comfortably between building and interpreting dashboards, and writing compelling copy and developing creative with our gifting agency and creative teams. • You lean heavily on existing playbooks and tactics rather than stepping back and thinking from first principles. A lot of how we market at Ashby is deliberately different; curiosity and adaptability are critical. • You aren't able to operate with autonomy and run strategies end-to-end. We give clear ownership and trust you with it; you should be proactive and resourceful. • You believe that EMEA is one homogeneous market Interview Plan At Ashby, our team and interview process want to help you show your best self. …

The Role Ashby 's GTM engine runs on a set of interconnected systems. Keeping them accurate, efficient, and trusted is the foundation everything else is built on. As our GTM Systems Analyst, you'll own the daily maintenance and configuration of technical layer that powers our Go-to-Market organization: the CRM configurations, integration architecture, and data quality practices that let our Sales, Marketing, and Customer Success teams move fast with confidence. This role sits within Revenue Operations, the horizontal function that makes the entire GTM system work. You'll be embedded in daily operations (triaging issues, implementing new tooling, and translating business requirements into scalable configurations) while also contributing to longer-term systems strategy as we move up-market and expand our product suite. Why this role matters now We're in an active expansion phase: new products, new segments, new GTM motions. Our systems need to keep pace. The person in this role will shape how we build the technical foundation for the next chapter of Ashby's growth. What You'll Do • System Administration: Own the day-to-day health of our core GTM platforms. You'll manage configuration, user permissions, custom objects, and workflow automation across our CRM stack — making sure the systems actually reflect how our teams work, not just how they were set up two years ago. • Integration Support: Maintain clean data flows across our GTM toolset ( including intent data, conversation intelligence, and sales engagement platforms). You'll be the person who knows how signals travel between systems and why, and who makes sure they're flowing reliably. • Data Governance: Enforce standards for data quality, deduplication, and field taxonomy. Revenue reporting and forecasting are only as good as the data underneath them, along with our GTM Engineers and our System Architect, you'll build the infrastructure of trust that makes those outputs credible. • Stakeholder Support: Be the go-to technical partner for frontline GTM teams. You'll triage issues, gather business requirements, and deliver solutions that scale. You communicate clearly with both technical and non-technical partners and know when to say "that requires a bigger conversation" rather than patching around a root cause. • Tooling Evaluation: Help evaluate new GTM tech and AI tools as our needs evolve. You'll assess how new tools will integrate with our existing systems, support contract renewals, and support implementation of emerging solutions, with a practical bias toward what will actually get adopted and maintained. What We're Looking For • Advanced proficiency in CRM administration: Salesforce Administrator or HubSpot Administrator certification strongly preferred • Experience connecting marketing automation, CRM, and revenue intelligence tools (e.g., 6sense, Gong, Outreach, Gainsight) • Ability to translate abstract business goals into documented, scalable technical configurations • Strong analytical skills: you can diagnose data discrepancies, form a hypothesis, and present findings clearly to both technical and non-technical audiences • Instinctive troubleshooter: you don't wait for a problem to be fully described before you start hypothesizing • Clear written communicator; we're a remote-first company and documentation is how work gets shared • 2–4 years in a RevOps, Marketing Ops, or Sales Ops systems role, ideally at a B2B SaaS company Nice to Have • Familiarity with SQL or data warehouse querying (Snowflake, BigQuery) for ad hoc analysis • Experience with AI-assisted workflow automation or prompt-based tooling in a GTM context • Exposure to multi-product or multi-segment GTM motions This role may not be a fit if: • You have used CRM systems extensively, but have not owned CRM administration work directly. Hubspot is our current CRM. • You prefer strategy and architecture work over hands-on systems ownership. • You do your best work when requirements are fully specified, rather than when you need to diagnose ambiguous issues and triage incoming requests. • You are looking for a role focused on one GTM function, rather than broad partnership across Sales, Marketing, and Customer Success. Interview process • Recruiter Screen • Hiring Manager Interview • Challenge Interview • Final Round with multiple key stakeholders About Ashby At Ashby, we’re building the future of enterprise software—starting with a suite of products that empower talent leaders, recruiters, and hiring managers to drive better hiring outcomes with data-informed strategies. We're backed by Y Combinator and top-tier investors like Elad Gil and Lachy Groom. Our customers include global leaders like Snowflake, OpenAI, Shopify, Ramp, and Notion. We’re growing fast—over 100% year-over-year in revenue and we’ve only just scratched the surface of a massive market opportunity. This is your chance to get in early and help shape a …

WHY JOIN SALES AT ASHBY Sales at Ashby is a unique opportunity to sell a product customers genuinely love https://www.ashbyhq.com/customers during an AI-fueled market expansion. Over 5,000 companies rely on Ashby, including OpenAI, Bolt, Statista, Neura Robotics and Monday.com http://Monday.com, and our business is durably growing faster than 100% year-over-year. We’re well funded https://www.ashbyhq.com/blog/culture/series-d, and on a path to profitability. That's exceptionally rare for a company at our scale, and puts us in the top 10% of benchmarks. Nearly 1 in 3 of Ashby’s globally distributed team call Europe home! We’ve landed over 1000 customers in EMEA representing ~23% of our global revenue base, with well over 100 in the DACH region, clear evidence of strong product-market fit. We’re doubling down our investment in the region with in-market GTM, CS and Support resources. EU Data Residency and product localisation are committed and coming soon. We believe there is a meaningful opportunity to help modern teams move beyond legacy recruiting software. Ashby replaces 3-5 tools in a consolidation & efficiency play that’s equally loved by recruiters and CFOs. We’re known as a clear AI-leader https://www.ashbyhq.com/ai in the recruiting space. We are rapidly extending from a best-in-class recruiting product toward a multi-product platform, expanding upmarket, into new industries, and internationally. For sales reps, that means a large market full of legacy tools, and a product portfolio that creates room for both new business and expansion. This is a chance to participate in how a category-defining company wins in its next phase of growth. We are equally intentional about how we build the business. We have established a remote-first, high-performing sales organization that rewards learning and accountability. We use data to set achievable quotas https://www.ashbyhq.com/blog/culture/how-we-think-about-sales-quotas-and-incentives-at-ashby, and reward sustained impact with competitive compensation and meaningful upside. We prioritize coaching and career development, with AEs advancing to Enterprise & Leadership roles in just a few years — 38% of the team who have been here more than a year have been promoted or taken on a new role! You will work with people who care about craft, customer outcomes, and winning together—without sacrificing the trust, autonomy, and balance required to do your best work over the long term. Don’t just take my word for it, see what the team has to say https://www.repvue.com/companies/Ashby about working here. [https://app.ashbyhq.com/api/images/user-content/4ea5f68e-c33e-4ac9-831a-e732bee4a303/8f9d2fd6-1fd4-49d9-81a2-b66850fd33fd/image.png] ABOUT THIS ROLE TA tools in the Enterprise represent a huge market opportunity, a $1B+ TAM, and the incumbents are legacy players. We are displacing a collection of tools (ATS, Sourcing & CRM, Scheduling, Analytics, Offers & Approvals) with a consolidated talent suite. This is a proven playbook that Workday used to win the HCM market as customers realize value in a multitude of ways. We are seeking a German-fluent and Germany-based Enterprise Account Executive to help us win Enterprise (1,000+ employees) accounts by managing the full sales cycle from pipeline generation through to closed-won. In this role, you'll focus on new logo acquisition. Our emphasis is on your ability to excel in the areas listed below and your appetite for continuous growth & improvement. YOU COULD BE A GREAT FIT IF: • You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms. • You have strong track record in Enterprise SaaS sales, having closed many $100k sales, and overachieved $1M+ quotas consistently. You have won competitive rip-and-replace opportunities of core/platform technologies. • You are proactive in identifying and pursuing new business opportunities, and comfortable sourcing >50% of your own pipeline. You're both resourceful and innovative in finding new business opportunities. • You can confidently deliver micro-demos before engaging your SE partners. You can't imagine not being fluent in the product you sell. • You are highly skilled at discovery. You believe in preparation to establish a point of view, and through discovery validate or refine your perspective to identify a project's business drivers aligned to executive priorities. • You have strong business acumen. You quickly connect the dots between technical problems and their downstream business impacts. You craft compelling business cases with this context. • You're adept at competitive or evangelical selling in new or established markets. • You skillfully guide prospects through the evaluation—engaging the right stakeholders at the right time to create consensus for a strategic technology decision. • You enjoy becoming an expert and tailoring discussions to …

WHY JOIN SALES AT ASHBY Sales at Ashby is a unique opportunity to sell a product customers genuinely love https://www.ashbyhq.com/customers during an AI-fueled market expansion. Over 5,000 companies rely on Ashby, including OpenAI, Doctolib, Alan, Mistral and Monday.com http://Monday.com, and our business is durably growing faster than 100% year-over-year. We’re well funded https://www.ashbyhq.com/blog/culture/series-d, and on a path to profitability. That's exceptionally rare for a company at our scale, and puts us in the top 10% of benchmarks. Nearly 1 in 3 of Ashby’s globally distributed team call Europe home! We’ve landed over 1000 customers in EMEA representing ~23% of our global revenue base,with well over 100 in France, clear evidence of strong product-market fit. We’re doubling down our investment in the region with in-market GTM, CS and Support resources. EU Data Residency and product localisation are committed and coming soon. We believe there is a meaningful opportunity to help modern teams move beyond legacy recruiting software. Ashby replaces 3-5 tools in a consolidation & efficiency play that’s equally loved by recruiters and CFOs. We’re known as a clear AI-leader https://www.ashbyhq.com/ai in the recruiting space. We are rapidly extending from a best-in-class recruiting product toward a multi-product platform, expanding upmarket, into new industries, and internationally. For sales reps, that means a large market full of legacy tools, and a product portfolio that creates room for both new business and expansion. This is a chance to participate in how a category-defining company wins in its next phase of growth. We are equally intentional about how we build the business. We have established a remote-first, high-performing sales organization that rewards learning and accountability. We use data to set achievable quotas https://www.ashbyhq.com/blog/culture/how-we-think-about-sales-quotas-and-incentives-at-ashby, and reward sustained impact with competitive compensation and meaningful upside. We prioritize coaching and career development, with AEs advancing to Enterprise & Leadership roles in just a few years — 38% of the team who have been here more than a year have been promoted or taken on a new role! You will work with people who care about craft, customer outcomes, and winning together—without sacrificing the trust, autonomy, and balance required to do your best work over the long term. Don’t just take my word for it, see what the team has to say https://www.repvue.com/companies/Ashby about working here. [https://app.ashbyhq.com/api/images/user-content/4ea5f68e-c33e-4ac9-831a-e732bee4a303/8f9d2fd6-1fd4-49d9-81a2-b66850fd33fd/image.png] ABOUT THIS ROLE We are seeking a French-fluent Mid-Market Account Executive to help us win Mid-Market accounts (100-1k employees) by managing the full sales cycle from pipeline generation through to closed-won. In this role, you'll focus on new logo acquisition. Our emphasis is on your raw ability to excel in the areas listed below and your appetite for continuous growth & improvement. YOU COULD BE A GREAT FIT IF: • You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms. • You have strong track record in Mid Market SaaS sales, having closed many $50k+ deals consistently. You have won competitive rip-and-replace opportunities of core/platform technologies. • You are proactive in identifying and pursuing new business opportunities, and are comfortable sourcing >50% of your own pipeline. You're both resourceful and innovative in finding new business opportunities. • You love becoming a product and industry expert. You're adept at delivering a quick demo to showcase how your solution meets a unique need. • You're adept at competitive or evangelical selling in new or established markets. • You're naturally curious about business problems and take pride in positioning specific & creative solutions that solve those problems. • You skillfully guide prospects through the evaluation & buying process—engaging the right stakeholders to create consensus for a strategic technology decision. • Your peers describe you as action-oriented and persistent. You're always on the leaderboard for outbound effort and pipeline created. • ⏱ You leverage tools to maximize the impact of your prospecting and selling time. You believe in research and personalization to spark a conversation. • You are at home managing a pipeline of a dozen or more active opportunities concurrently. You take pride in internal operations, including real-time CRM updates. • You are willing to travel at least 25% of the time for customer engagements and events. REQUIREMENTS: • You have 2+ years of full-cycle closing experience and have closed many >$50,000 ACV opportunities • You have experience selling complex platform technologies in a sales-led GTM …

WHY JOIN SALES AT ASHBY Sales at Ashby is a unique opportunity to sell a product customers genuinely love https://www.ashbyhq.com/customers during an AI-fueled market expansion. Over 5,000 companies rely on Ashby, including OpenAI, Bolt, Statista, Neura Robotics and Monday.com http://Monday.com, and our business is durably growing faster than 100% year-over-year. We’re well funded https://www.ashbyhq.com/blog/culture/series-d, and on a path to profitability. That's exceptionally rare for a company at our scale, and puts us in the top 10% of benchmarks. Nearly 1 in 3 of Ashby’s globally distributed team call Europe home! We’ve landed over 1000 customers in EMEA representing ~23% of our global revenue base, with well over 100 in the DACH region, clear evidence of strong product-market fit. We’re doubling down our investment in the region with in-market GTM, CS and Support resources. EU Data Residency and product localisation are committed and coming soon. We believe there is a meaningful opportunity to help modern teams move beyond legacy recruiting software. Ashby replaces 3-5 tools in a consolidation & efficiency play that’s equally loved by recruiters and CFOs. We’re known as a clear AI-leader https://www.ashbyhq.com/ai in the recruiting space. We are rapidly extending from a best-in-class recruiting product toward a multi-product platform, expanding upmarket, into new industries, and internationally. For sales reps, that means a large market full of legacy tools, and a product portfolio that creates room for both new business and expansion. This is a chance to participate in how a category-defining company wins in its next phase of growth. We are equally intentional about how we build the business. We have established a remote-first, high-performing sales organization that rewards learning and accountability. We use data to set achievable quotas https://www.ashbyhq.com/blog/culture/how-we-think-about-sales-quotas-and-incentives-at-ashby, and reward sustained impact with competitive compensation and meaningful upside. We prioritize coaching and career development, with AEs advancing to Enterprise & Leadership roles in just a few years — 38% of the team who have been here more than a year have been promoted or taken on a new role! You will work with people who care about craft, customer outcomes, and winning together—without sacrificing the trust, autonomy, and balance required to do your best work over the long term. Don’t just take my word for it, see what the team has to say https://www.repvue.com/companies/Ashby about working here. [https://app.ashbyhq.com/api/images/user-content/4ea5f68e-c33e-4ac9-831a-e732bee4a303/8f9d2fd6-1fd4-49d9-81a2-b66850fd33fd/image.png] ABOUT THIS ROLE TA tools in the Enterprise represent a huge market opportunity, a $1B+ TAM, and the incumbents are legacy players. We are displacing a collection of tools (ATS, Sourcing & CRM, Scheduling, Analytics, Offers & Approvals) with a consolidated talent suite. This is a proven playbook that Workday used to win the HCM market as customers realize value in a multitude of ways. We are seeking a German-fluent Enterprise Account Executive to help us win Enterprise (1,000+ employees) accounts by managing the full sales cycle from pipeline generation through to closed-won. In this role, you'll focus on new logo acquisition. Our emphasis is on your ability to excel in the areas listed below and your appetite for continuous growth & improvement. YOU COULD BE A GREAT FIT IF: • You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms. • You have strong track record in Enterprise SaaS sales, having closed many $100k sales, and overachieved $1M+ quotas consistently. You have won competitive rip-and-replace opportunities of core/platform technologies. • You are proactive in identifying and pursuing new business opportunities, and comfortable sourcing >50% of your own pipeline. You're both resourceful and innovative in finding new business opportunities. • You can confidently deliver micro-demos before engaging your SE partners. You can't imagine not being fluent in the product you sell. • You are highly skilled at discovery. You believe in preparation to establish a point of view, and through discovery validate or refine your perspective to identify a project's business drivers aligned to executive priorities. • You have strong business acumen. You quickly connect the dots between technical problems and their downstream business impacts. You craft compelling business cases with this context. • You're adept at competitive or evangelical selling in new or established markets. • You skillfully guide prospects through the evaluation—engaging the right stakeholders at the right time to create consensus for a strategic technology decision. • You enjoy becoming an expert and tailoring discussions to address each …

WHY JOIN SALES AT ASHBY Sales at Ashby is a unique opportunity to sell a product customers genuinely love https://www.ashbyhq.com/customers during an AI-fueled market expansion. Over 5,000 companies rely on Ashby, including OpenAI, Doctolib, Alan, Mistral and Monday.com http://Monday.com, and our business is durably growing faster than 100% year-over-year. We’re well funded https://www.ashbyhq.com/blog/culture/series-d, and on a path to profitability. That's exceptionally rare for a company at our scale, and puts us in the top 10% of benchmarks. Nearly 1 in 3 of Ashby’s globally distributed team call Europe home! We’ve landed over 1000 customers in EMEA representing ~23% of our global revenue base,with well over 100 in France, clear evidence of strong product-market fit. We’re doubling down our investment in the region with in-market GTM, CS and Support resources. EU Data Residency and product localisation are committed and coming soon. We believe there is a meaningful opportunity to help modern teams move beyond legacy recruiting software. Ashby replaces 3-5 tools in a consolidation & efficiency play that’s equally loved by recruiters and CFOs. We’re known as a clear AI-leader https://www.ashbyhq.com/ai in the recruiting space. We are rapidly extending from a best-in-class recruiting product toward a multi-product platform, expanding upmarket, into new industries, and internationally. For sales reps, that means a large market full of legacy tools, and a product portfolio that creates room for both new business and expansion. This is a chance to participate in how a category-defining company wins in its next phase of growth. We are equally intentional about how we build the business. We have established a remote-first, high-performing sales organization that rewards learning and accountability. We use data to set achievable quotas https://www.ashbyhq.com/blog/culture/how-we-think-about-sales-quotas-and-incentives-at-ashby, and reward sustained impact with competitive compensation and meaningful upside. We prioritize coaching and career development, with AEs advancing to Enterprise & Leadership roles in just a few years — 38% of the team who have been here more than a year have been promoted or taken on a new role! You will work with people who care about craft, customer outcomes, and winning together—without sacrificing the trust, autonomy, and balance required to do your best work over the long term. Don’t just take my word for it, see what the team has to say https://www.repvue.com/companies/Ashby about working here. [https://app.ashbyhq.com/api/images/user-content/4ea5f68e-c33e-4ac9-831a-e732bee4a303/8f9d2fd6-1fd4-49d9-81a2-b66850fd33fd/image.png] ABOUT THIS ROLE We are seeking a Mid-Market Account Executive to help us win Mid-Market accounts (100-1k employees) in the UKI region by managing the full sales cycle from pipeline generation through to closed-won. In this role, you'll focus on new logo acquisition. Our emphasis is on your raw ability to excel in the areas listed below and your appetite for continuous growth & improvement. YOU COULD BE A GREAT FIT IF: • You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms. • You have strong track record in Mid Market SaaS sales, having closed many $50k+ deals consistently. You have won competitive rip-and-replace opportunities of core/platform technologies. • You are proactive in identifying and pursuing new business opportunities, and are comfortable sourcing >50% of your own pipeline. You're both resourceful and innovative in finding new business opportunities. • You love becoming a product and industry expert. You're adept at delivering a quick demo to showcase how your solution meets a unique need. • You're adept at competitive or evangelical selling in new or established markets. • You're naturally curious about business problems and take pride in positioning specific & creative solutions that solve those problems. • You skillfully guide prospects through the evaluation & buying process—engaging the right stakeholders to create consensus for a strategic technology decision. • Your peers describe you as action-oriented and persistent. You're always on the leaderboard for outbound effort and pipeline created. • ⏱ You leverage tools to maximize the impact of your prospecting and selling time. You believe in research and personalization to spark a conversation. • You are at home managing a pipeline of a dozen or more active opportunities concurrently. You take pride in internal operations, including real-time CRM updates. • You are willing to travel at least 25% of the time for customer engagements and events. REQUIREMENTS: • You have 2+ years of full-cycle closing experience and have closed many >$50,000 ACV opportunities • You have experience selling complex platform technologies in a sales-led GTM …

ABOUT THIS ROLE Hi, I’m Loren https://www.linkedin.com/in/lfoseid/, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space. Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We’re thrilled to be hiring our next CSM in EMEA as we continue to grow the team. In this role, you’ll partner with Ashby’s largest and most complex customers, focusing on driving product adoption, customer health, and long-term value. You’ll help shape how we support a diverse set of enterprise customers, from high-growth teams to public companies. Ashby is powerful and highly configurable, requiring depth of understanding. You’ll develop strong product and domain expertise to help customers apply Ashby within their hiring workflows and achieve hiring excellence. Role Requirements • You have a strong track record of customer success experience in B2B SaaS (at least five years), supporting enterprise customers on complex, configurable products, and driving enablement that improves product adoption and long-term customer outcomes. • You're excited to own a strategic book of enterprise customers ~20 strategic customers, exceeding $2m in total ARR. You consistently improve the quality of strategic partnerships through multi-threaded relationships and proactive ownership of customer health. • You have experience working closely with cross-functional partners across Sales, Product, Support, and Operations, aligning communication across stakeholder groups to deliver cohesive customer outcomes. • You love becoming a product and industry expert. You create ‘Ah ha!’ moments by tailoring configuration, driving product adoption, and crafting training to address a customer’s specific challenges so they achieve their intended business outcomes. • You’ve worked with technically complex products and show strong curiosity to explore details and understand how things work, enabling you to anticipate risk patterns and proactively support customers through evolving workflows and requirements. You Should Apply If: • You communicate with precision and clarity. You can take something complex (like a multi-layered report or a nuanced workflow) and explain it simply and confidently to a range of stakeholders.. • You are a listener first. You seek to understand what customers actually need and then advocate for them internally to shape how Ashby evolves for enterprise use cases. • You thrive in complexity. Ashby is powerful and highly configurable; you’re energized by learning a product with depth, and you can translate that knowledge into practical, creative solutions for your customers. • ‍ You’re excited to help shape a new segment. Our Strategic customer motion is still evolving; you’ll be iterating on playbooks, learning and sharing what works, and turning those insights into repeatable processes for the team. • Your peers describe you as detail oriented. You send crisp follow-up emails, on time. You take pride in internal operations, including timely and accurate CRM updates. • You are always looking for ways to improve your work through data. You use signals and insights to reflect on what’s working, spot risks, and adjust your approach. • You may have been a recruiter, hiring manager, or interviewer before. That experience helps you quickly connect Ashby’s workflows to real-world hiring problems (though it’s not required). Why you shouldn’t apply: • You prefer managing a broad, high-volume book of business (if so, see our Mid-Market or Startup roles). • You're interested in managing customer accounts with infrequent and well-defined touchpoints, instead of adaptive, ongoing partnerships required for strategic partnerships. • You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as leading indicators. For renewal negotiation and upsell, we have a remarkable team of Contract Managers. As such, this role does not currently include variable pay, aligning with our strategy to hire product-oriented CSMs rather than adhering to the conventional Account Manager model. • You’re not excited by getting into the details. If diving into reporting nuances, workflow configuration, or hands-on change management with customers feels too granular or operational, this role likely isn’t the right fit. ABOUT ASHBY We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better. Learn more on our website: https://www.ashbyhq.com/%EF%BF%BC%EF%BF%BCWehttps://www.ashbyhq.com/. We are well-funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. …

Hi I’m Abhik https://www.linkedin.com/in/abhikpramanik, Ashby's Co-Founder and VP of Engineering. We’re looking for a versatile, persistent product engineer who’s not afraid to set up reusable building blocks across the stack and advocate for the time and space to do so. At Ashby, all our engineers ship features end-to-end at a high pace. Example is the best leadership. We’ll give you the room to do your best work, and you'll be our guide! If that speaks to you, read on. What Ashby gives you in return is the best of both early and growth-stage environments. The agency and no-nonsense of a seed startup: you write product specs, make product and design decisions, and build in an almost-no-meeting culture. While also the product-market fit and scale of a growth-stage startup: 100,000+ weekly active users who depend on your software and eagerly await your next feature. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway. We’ll share more details once we meet. You’ve probably seen this role posted before, and it’s because we’re always expanding the team (we’re on track to double Engineering this year). We’re bubbling with ideas for how to support Talent Acquisition with software, and we recently launched Talent Management products https://www.ashbyhq.com/add-ons/people-workflows to expand our total addressable market and become a company worth $60B+. We read every application and aim to respond to yours within 3-4 days (often sooner). ABOUT THE ROLE AND HOW WE WORK Our engineering culture strives to recreate the environments where we did our best work as ICs – where we had the ownership and agency to impact our users with creative and innovative software. I started my career building software for artists in the Visual Effects industry. It was a formative experience for me as a software engineer because success relied on my ability to be a product manager and designer. I talked to artists to understand their needs. I came up with ideas. I did industry research, designed interfaces, and prototyped ideas. I watched artists use what I built and decided what to tackle in the next iteration. No daily stand-ups, no t-shirt sizing, no planning meetings. I studied computer science to solve problems, not tickets, and this felt exactly like that. I not only felt creative and fulfilled but the agency and ownership we were given as engineers powered an incredible amount of innovation. Innovation came differently (or not at all) at technology startups beyond the seed stage, often through an engineer’s force of will and ability to push back against culture (rather than any encouragement from it). Engineering was narrowed to implementation and delivery, partly due to the influence of other departments and partly due to the influx of "Agile" processes like sprint planning. In those companies, I felt like a JIRA jockey. At Ashby, we’re building an environment that is optimistic about what engineers can own and achieve. An environment that embraces innovative engineers, and, frankly, often stays out of their way. As a Product Engineer, you’ll take ownership over a large portion of one of our products and own projects end-to-end (wearing hats traditionally worn by product and design). You’ll research competitors, write product specs, make wireframes, and more. To ground it with examples, product engineers at Ashby have: • Designed and built automated interview scheduling. This feature automates scheduling by calculating possible times from a pool of interviewers and other constraints, and then presenting these times to the candidate for selection via our responsive web app. This solves the “Calendar Tetris” problem I talk about in "What We're Building." • Built a generalized declarative filter architecture that allows users to create complex filters for any record with a consistent UI and compile it to SQL in our backend. Many user-facing features use it. • Specced, designed, and implemented a feature that allows users to complete signing offers entirely within Ashby. This project involved talking to customers to understand their requirements, deciding what technologies to use, building a prototype, and working with other team members to integrate the final implementation into additional features. WHAT WE’RE BUILDING As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition (TA) software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually …

Hello! We're Barry and Harrison, Support Managers at Ashby. We're excited to share that we're hiring Product Support Specialists in Europe. Please note: we’re currently hiring Product Support Specialists to work one weekend day in exchange for a weekday off. This role will follow either a Tuesday–Saturday or Sunday–Thursday schedule, with occasional adjustments for holidays or business needs. You can share your preferred working hours in your application. Over the past few years, we’ve built a team of Ashby experts who delight customers through keen attention to detail, deep product knowledge, and fast, thoughtful support. By joining the team, you’ll contribute to delivering that same world-class experience. In this role, you’ll work closely with customers every day. Ashby is a broad and complex product, so you can expect to handle everything from troubleshooting sophisticated integrations to guiding customers through detailed workflows and best practices. You’ll also spend time on projects that make the work we do better. Past projects our team has taken on include: • Absorbing and synthesizing highly technical work from our Engineering Team to create enablement for technical up-leveling of the broader Support Team. • Developing workflow automation allowing for better team cohesion and efficacy. As a company, we value a strong sense of ownership, principled thinking over experience, and thoughtful communication. These and other values, which we’ll explore more deeply during the interview process, guide how we work. YOU SHOULD APPLY IF: • You are already comfortable owning complex SaaS troubleshooting from first report through resolution, including isolating configuration issues, reproducing ambiguous behavior, and communicating clearly • You can explain technical issues concisely, you think systematically, and operate with strong ownership in asynchronous environments. You can explain the same issue differently depending on the audience, while staying clear and direct. • You’re curious—both when addressing customers and when creating solutions that improve our workflows. You seek the answers beyond what’s on the surface. • You delight customers. You possess keen attention to detail, ensure your responses are thorough and clear, and are empathetic along the way. • You can balance investigation, customer communication, and escalation quality in a fast-moving environment. • You've done B2B support across company sizes, from SMB to enterprise. YOU SHOULD NOT APPLY IF: • Your recent experience is primarily customer success management, account management, or customer onboarding • You're more drawn to coordination, enablement, or team leadership than spending your days deep in tickets. • You avoid getting in the weeds of solving technical problems; each member of our support team is highly technical and capable of solving deeply complex tickets. • You prefer to triage tickets swiftly; if tagging in Engineering early on (without attempting comprehensive solutions) is an exhale moment, this is likely not a great fit. • You prefer to support a product you can know the ins and outs of quickly (such as a point solution) rather than a product that is rapidly evolving with quite a bit of surface area. ABOUT ASHBY We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better. Learn more on our website: https://www.ashbyhq.com/%EF%BF%BC%EF%BF%BCWehttps://www.ashbyhq.com/ We are well funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. Following our Series D in 2025, we’re continuing to grow ARR at more than 100% year over year, serving over 4,000 customers, including industry leaders like Snowflake, OpenAI, Shopify, Ramp, Notion, Reddit, and Zapier (and many others who we cannot name!). Our growth and retention metrics are best-in-class among our peers. We’ll share more details once we meet. In short, it's the perfect time to join! ABOUT GO TO MARKET We view our Support team as an extension of the product itself, one that ensures an optimal customer experience for customers ranging across all market segments. Here are a few points that should give you an idea of what it is like to work with us: • We spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to sell. • We also spend a lot of time building a best-in-class customer experience. We aim to offer deep expertise whenever we interact with prospects and customers. • We strongly believe that small teams with very talented people and the right work environment deliver much better performance than teams with large headcount. We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right …

We’re looking for a curious, rigorous, problem-hungry platform software engineer (who codes!) to carry the ball as we bring Ashby to the big leagues. Ashby builds software that lets talent teams build an efficient, delightful, respectful hiring process. Similarly, you’re an engineer who wants to build a “paved road” that excellent engineering teams can safely take to the moon and back. We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, over 2500 customers, very low churn, and many years of runway. We’ll share more details once we meet, but you now probably have a good idea as to why we're hiring for this role . ABOUT THE ROLE AND HOW WE WORK Hi I’m Colin https://uk.linkedin.com/in/colinhoweuk, Head of EMEA Engineering. I’ve spent a number of years leading engineering teams in startups, and that has always included being close to infrastructure teams - no matter what name they’ve worn (SRE, infrastructure, platform, etc). I’ve got my hands dirty building the initial infrastructure for startups and know the value a talented infrastructure engineer brings. The rigour, the discipline, the peace and quiet when everything just hums along. Our infrastructure is in a good place for now. Nothing is static. Ashby continues to grow rapidly, putting strain on our existing infrastructure. We’re always looking to give our customers more powerful hiring software, and building new product features often requires new pieces of infrastructure. Having herded plenty of snowflakeservers in the past, I’ve learned there’s a better way. I (and Ashby) place a lot of value on code-as-infrastructure. As a Platform Engineer at Ashby, you’ll get to dive into scaling problems, add new capabilities to our platform, and think about how our entire team interacts with infrastructure. All our own engineers own their projects end-to-end and ship with minimal oversight. We don’t put roadblocks to ensure security when common sense will do and we don’t build processes like change management boards around the lowest common denominator. But with great power comes great responsibility: we handle personal and confidential data about some of the biggest decisions we ever make at work. As we grow, more and bigger customers rely on us to be reliable and secure and how we operate internally will need to evolve. We’re at an inflection point where our ability to scale and deliver a seamless experience has a make-or-break impact – we have some of the fastest growing companies using our platform every day to hire hundreds of people per month. We need someone like you to make good decisions, debug thorny issues, and build us a future-proof platform that can withstand this scale. Our small but mighty infrastructure team has set up a secure and simple environment (we don’t believe in spinning up a new service unless necessary!) for our growing product team to build in. That’s where you come in: you, too, will own projects end-to-end and have an impact on core parts of the Ashby developer and user experience. For instance, you could work on: • Optimize our homegrown ultra-dynamic recruiting DSL-to-SQL compiler https://www.loom.com/share/32c0cc3eedf2450fb66a901b76186ce4, and create tools to help developers do so • Create automated guardrails for the security and privacy of our customer data • Help our developers ship features fast through canary deploys, gradual rollouts and feature flags, while keeping complexity manageable and reducing downtime • Work with the business and the engineering team to define SLOs and implement the corresponding SLIs. • Ensure all communication with external services supports retries and circuit-breakers. • Implement the infrastructure to support an event-driven architecture and data warehouse. We’re looking for someone who can build systems that an engineer would like to work with: mature and boring but open-minded and approachable. We have to balance reliability with flexibility. Software and its availability are now mission critical to almost every working professional. To be a platform engineer in today’s world, you have to be extremely comfortable evaluating risk, those you take and those others take. WHAT WE’RE BUILDING As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back. Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform “Calendar Tetris” to find who is available to interview the …