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The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base. Within 1 month, you will: • Master our Platform's core user experience and the Collaborative Learning methodology • Become a platform expert (from a user & admin perspective) and get certified on our methodology. • Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine. • Connect with colleagues worldwide through virtual coffee chats and team-building activities. Within 3 months, you will: • Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement. • Identify and execute your updates on the Engagement Academy to align with the latest product releases. • Define your quarterly priorities in relation to the Support & Services roadmap with your coach. • Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement. Within 6 months, you will: • Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content). • Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform. • Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog. • Build new processes and update Confluence with the information needed for the team's daily work. Within 12 months, you will: • Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories. • Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training). • Develop advanced toolkits and training paths based on the most successful client use cases. The Skills Set: • 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care • You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German, English, and French. • You are recognized for your listening and teaching skills • You express your ideas in a clear and concise manner, both in writing and orally • You are proactive and prefer working in a strong results-oriented culture • A past experience in the learning industry is a plus • You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German, English, and French. • Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: • Compensation: Package includes base salary, a variable component and equity • Benefits: Work From Home perks, 1 month parental leave for the second parent. • Balance: Flexible hours, Total work from home possible anywhere in Germany • Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍ Interview Process: • Phone Screen with our Talent Acquisition Manager • Discovery Meeting with our LEC Coach • Case Study Meeting with our LEC Coach and a member of the team • Clarification Meeting with our Head of professional Services EMEA • Culture Fit Meeting with our VP Global Professional Services • Offer ! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative …

The Data team builds and evolves the data platform that powers critical product features and helps every team make smarter, faster decisions. Our data ecosystem supports hundreds of pipelines, dashboards, and tools, providing the foundation for both day-to-day operations and strategic decision-making. What makes our team unique is our central role across the company: we sit at the intersection of Product, Operations, Customer Success, Sales, and Engineering. As our first Analytics Engineer, you’ll bridge the gap between our data platform and business teams by building trusted datasets, meaningful KPIs, and self-service analytics capabilities. You’ll work closely with our Senior Data Analyst and Data Engineers to improve data models and documentation, strengthen the reliability and efficiency of our warehouse, and help teams become increasingly autonomous with Snowflake, Looker/Metabase, and AI-powered analytics. You’ll then contribute to our broader mission of making data more accessible and actionable across 360Learning. Within 1 month, you will: • Discover 360Learning, its platform, teams, and culture • Get familiar with our data stack (Snowflake, Looker, dbt, etc.) and our ways of working • Understand our data models, ways of working, and self-service analytics strategy Within 3 months, you will: • Build reliable, well-documented datasets and KPIs that help teams answer their own business questions • Enable teams to access and leverage data through Snowflake MCP, empowering them to answer business questions more independently • Collaborate with our Senior Data Analyst to improve documentation, data models, and best practices to strengthen self-service adoption Within 6 months, you will: • Partner with Data Engineering to improve warehouse performance, reliability, and cost efficiency • Help teams become more autonomous on Snowflake and BI tools by guiding them toward the right datasets and sources of truth • Become a go-to partner for teams looking to monitor key metrics, explore data, and make data-driven decisions The Skill Set: • Strong SQL skills with the ability to write complex queries and work confidently with data. • Hands-on experience with BI and analytics tools, such as Looker, Metabase, or Omni. • Experience with modern data warehouses, such as BigQuery, Redshift, or Snowflake. • Good working knowledge of Git and version control best practices. • Experience with dbt is a strong advantage. • Strong interest in AI and emerging analytics tools, with a focus on their practical application to business and data-related challenges. • Solid understanding of data modeling and data warehousing principles, with an interest in building reliable, scalable, and efficient data solutions. • Curiosity and problem-solving mindset: able to break down ambiguous questions into clear, actionable steps • Comfortable collaborating with non-technical stakeholders, understanding their needs, and communicating technical concepts in a simple way. • Fluent English (US/UK) / French fluent • Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L What We Offer: • Compensation: Package includes base salary, a variable component and equity • Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. • Balance: Flexible hours, full remote work possible anywhere in France • Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍ Interview Process: • Phone Screen with our Talent Acquisition Manager • Discovery Meeting with our Senior Data Manager • Case study Meeting with our Senior Data Manager and our Senior Data Analyst • Clarification Meeting with our 1 Data Engineer and our Senior Data Analyst • Culture Fit Meeting with our VP Engineering • Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. …

Our Security and IT team keeps the 360Learning platform secure, compliant and auditable for the 1,500 organisations that learn on it every day. As a Senior DevSecOps Engineer, your mission is to make our infrastructure secure by design, detectable by default, and provable at audit time. 360Learning runs its learning platform on Azure and Kubernetes, certified ISO 27001:2022 and SOC 2 Type II. Over the past two years the technical security workload has grown on every front: a larger and more regulated customer base sending their own scans and security assessments, a wider detection and response scope, more infrastructure to keep hardened and auditable, and a growing backlog of security engineering projects that never reach the top of the queue. We are creating this position to add real technical capacity on the infrastructure side of security, and to move part of our security posture from manual effort to automated guardrails. You will be the bridge between security and platform engineering: deep enough in infrastructure to fix things yourself, and close enough to security operations to know what to look for. “Ours is a small, senior team with a broad scope: information security, compliance, infrastructure governance and internal tooling, with dual audit accountability on ISO 27001:2022 and SOC 2 Type II. That means direct impact and no layers between you and the decision. Roughly half of this role is greenfield build work you will own end to end.” Guillaume Seigneuret, CISO and Hiring Coach. Within 1 month, you will: • Complete our onboarding and learn how we work through our own platform and our Convexity culture • Map our Azure and AKS environment, our detection and logging coverage, and our ISO 27001 and SOC 2 control scope with the CISO and the Security Engineer • Meet the DevOps, platform engineering and IT teams you will work with daily • Shadow alert triage and one customer security assessment end to end Within 3 months, you will: • Be autonomous on our AKS and Azure environment and handle infrastructure related alerts end to end • Have shipped at least one concrete hardening or automation improvement in production • Own the infrastructure scope of vulnerability management, from triage to remediation follow up Within 6 months, you will: • Have the honeypot live and producing high fidelity alerts • Have measurably widened SIEM connector coverage, with documented log sources and retention • Run infrastructure vulnerability remediation on a predictable cycle with SLA reporting Within 12 months, you will: • Manage detection content as code, with reviewed and tested rules and documented runbooks • Have largely automated audit evidence on the infrastructure scope • Have eliminated long lived credentials on the critical paths, so engineering teams ship on secure defaults they did not have to think about The Skill Set: • 5+ years in infrastructure, cloud or platform engineering with a strong security focus, or in security engineering with hands on infrastructure practice • Production experience with Kubernetes: RBAC, network policies, admission controllers, secrets handling, workload identity, runtime security • Solid cloud experience, ideally Azure. Strong AWS or Google Cloud experience with a genuine interest in converting works too • Infrastructure as code: Terraform, GitOps workflows, CI/CD pipelines • Scripting and automation: Python or Go, plus shell. Comfortable reading and writing code, and opening pull requests on repositories owned by other teams • Log analysis and investigation: cloud audit logs, query languages, correlation across identity, network and application sources • Fluent English (US/UK) / B2 level or equivalent (FR). • Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: • Compensation: Package includes base salary, a variable component and equity • Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. • Balance: Flexible hours, full remote work possible anywhere in France • Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍ Interview Process: • Phone Screen with our Talent Acquisition Manager • Discovery Meeting with our Head of Security • Live …

In this role, you'll play a critical part in boosting the commercial performance of our Revenue engine — improving hit ratio, deal size and sales velocity across the funnel. Your primary scope is our global Sales team and BDRs. To do this, you'll work hand in hand with our Global Chief Sales Officer, VP of Sales, Sales Coaches, the Global Director of Business Development & Partnerships, and the Enablement team. You'll join the Operations team: an international team of 14 results-driven professionals with consulting and B2B SaaS backgrounds. Our mission is to ensure 360Learning's efficient growth and healthy business. We design and execute strategic growth, transformation and value-creation initiatives across Sales, Customer Success, Product, Marketing and Partnerships — identifying improvement levers, benchmarking, and implementing best practices so every team exceeds its targets. You'll partner with senior leaders across the Revenue organization to turn priorities into action, improve performance on the metrics that matter, and make sure our teams, offerings and ways of working are set up to deliver long-term value. Your core activities will include: Strategic Partnership & Stakeholder Management Act as the trusted business partner to Sales and BDR leadership, and progressively to Alliances & Partnerships. Key stakeholders include the Chief Sales Officer, VP Sales and CROs, the Global Director of Business Development & Partnerships, and the Enablement team. Deliver strategic, cross-team initiatives that lift core commercial performance — e.g. rolling out a new pricing strategy or supporting new product launches. Operational Excellence Translate revenue strategy into actionable plans and playbooks for Sales and BDR teams, ensuring quality, scalability and alignment with SaaS best practices. Frame business and resource-allocation decisions: identify staffing needs and optimize team structure. Performance Management & Insights Monitor KPIs and execution closely, delivering clear insights to the Executive team. Proactively propose initiatives to improve performance, grounded in data analysis. Recommend quarterly adjustments to the Business Plan. Within 1 month, you will: • Master our internal tools, processes and product • Become an expert on our sales processes and tooling • Identify your first OKRs to boost commercial performance Within 3 months, you will: • Become the main business partner for our global Sales and BDR teams • Run your first Sales Coach review to monitor performance and deliver insights on quarterly results • Deliver your first OKR with immediate revenue impact Within 6 months, you will: • Lead a project to improve pipeline creation and conversion • Map sales funnel attrition and deliver initiatives to fix the biggest leaks • Optimize our target/incentive model to drive revenue growth Within 12 months, you will: • Become a Revenue Ops expert, proactively benchmarking market best practices • Partner with Sales and Partnerships leadership to raise commercial performance across the board The Skill Set: • 2–3+ years in top-tier consulting or a high-growth tech/startup environment • Entrepreneurial mindset; thrives in a fast-paced environment • Deep analytical rigor — brings clarity to complex topics through sharp insights • Strong project management; communicates effectively with senior leadership and aligns multiple stakeholders collaboratively • Works well under pressure, with a high degree of adaptability • Comfortable with ambiguity — brings structure to open-ended problems • Strong business sense and genuine curiosity for the day-to-day work of Revenue teams • Excellent written and verbal communication, with clear, structured (pyramidal) delivery • Fluency in English and French • Enthusiasm for our working environment: https://bit.ly/Convexity_360L What we offer: • Compensation: Package includes base salary, a variable component and equity • Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. • Balance: Flexible hours, full remote work possible anywhere in France • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍ Interview Process: • Phone Screen with our Talent Acquisition Manager • …

Introduction to the Team & Role What if your team was the one that got to build the future of how a company runs — and tried it on itself first? GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective. We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level. You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there. This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy. Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: • Know the team, the stack, and the cross-functional leaders and teams you’ll partner with • Understand the main business challenges and opportunities for each GTM function • Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: • Have taken one major cross-functional change from plan to done • Own the full vendor-renewal cycle across the commercial stack • Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: • Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. • Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. • Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: • Show, in numbers, the capacity the commercial organization reinvested because of what the team built. • Have a development path agreed with each member of the team. • Have the team recognized as the company's reference for AI-native operations The Skill Set • 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. • Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. • Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. • Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. • You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. • You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. • Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. • Run vendor evaluations end to end • Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs …

The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base. Within 1 month, you will: • Master our Platform's core user experience and the Collaborative Learning methodology • Become a platform expert (from a user & admin perspective) and get certified on our methodology. • Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine. • Connect with colleagues worldwide through virtual coffee chats and team-building activities. Within 3 months, you will: • Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement. • Identify and execute your updates on the Engagement Academy to align with the latest product releases. • Define your quarterly priorities in relation to the Support & Services roadmap with your coach. • Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement. Within 6 months, you will: • Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content). • Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform. • Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog. • Build new processes and update Confluence with the information needed for the team's daily work. Within 12 months, you will: • Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories. • Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training). • Develop advanced toolkits and training paths based on the most successful client use cases. The Skills Set: • 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care. • You are recognized for your listening and teaching skills • You express your ideas in a clear and concise manner, both in writing and orally • You are proactive and prefer working in a strong results-oriented culture • A past experience in the learning industry is a plus • You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German and English. • Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: • Compensation: Package includes base salary and a variable component • Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund, lunch vouchers. Leave requests are subject to local policies. • Balance: Flexible hours, Total work from home possible anywhere in Spain • Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍ Interview Process: • Phone Screen with our Talent Acquisition Manager • Discovery Meeting with our LEC Coach • Case Study Meeting with our LEC Coach and a member of the team • Clarification Meeting with our Head of professional Services EMEA • Culture Fit Meeting with our VP Global Professional Services • Offer ! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate …

The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base. Within 1 month, you will: • Master our Platform's core user experience and the Collaborative Learning methodology • Become a platform expert (from a user & admin perspective) and get certified on our methodology. • Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine. • Connect with colleagues worldwide through virtual coffee chats and team-building activities. Within 3 months, you will: • Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement. • Identify and execute your updates on the Engagement Academy to align with the latest product releases. • Define your quarterly priorities in relation to the Support & Services roadmap with your coach. • Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement. Within 6 months, you will: • Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content). • Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform. • Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog. • Build new processes and update Confluence with the information needed for the team's daily work. Within 12 months, you will: • Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories. • Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training). • Develop advanced toolkits and training paths based on the most successful client use cases. The Skills Set: • 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care. • You are recognized for your listening and teaching skills • You express your ideas in a clear and concise manner, both in writing and orally • You are proactive and prefer working in a strong results-oriented culture • A past experience in the learning industry is a plus • You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German adn English • Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: • Compensation: Package includes base salary, a variable component and equity • Benefits: Work From Home perks, 1 month parental leave for the second parent. • Balance: Flexible hours, Total work from home possible anywhere in Germany • Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍ Interview Process: • Phone Screen with our Talent Acquisition Manager • Discovery Meeting with our LEC Coach • Case Study Meeting with our LEC Coach and a member of the team • Clarification Meeting with our Head of professional Services EMEA • Culture Fit Meeting with our VP Global Professional Services • Offer ! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way …

Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform. You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities. These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value. Within 1 month, you will: • Become a Trello expert through our onboarding process • Understand our product offering through training • Master our platform and be able to support clients on basics requests through ticketing Within 3 months, you will: • Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously • Start to answer questions coming from your portfolio of clients • Support the Customer Success partner on functional and technical questions • Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting Within 6 months, you will: • Be able to pitch the value of the 360Learning platform • Develop repeatable and scalable processes to improve project quality and delivery • Support Strategic customers all along their contract from an expertise standpoint • Deliver Professional Services to our existing customers base Within 12 months, you will: • Onboard another Solution Expert • Contribute to our knowledge base to share best practices and lessons learned • Work with our partner ecosystem to strengthen the services proposed to our clients • Deliver platform audits to clients • Deliver professional services proposed in our Professional Service catalogue The Skill Set • 3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager) • Previous deployment experience of SaaS products, ideally HR related • Project management skills • Good understanding and experience working with APIs, SSO configuration & troubleshooting • Solution-oriented, client-first mindset in everything you do • Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders • Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations • Full professional proficiency in French, English, and German • Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer • Compensation: Package includes base salary, a variable component and equity • Benefits: Work From Home perks, 1 month parental leave for the second parent. • Balance: Flexible hours, Total work from home possible anywhere in Germany • Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍ The Interview Process • Phone Screen with our Talent Acquisition Manager • Discovery Meeting with a Solution Expert • Case Study Meeting with 2 Solution Expert Coach and a Solution Expert • Clarification Meeting with our Head of Professional Services • Culture Fit Meeting with our Chief Human Resources Officer • Offer ! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 …

As a Key Account Manager Pool (KAM Pool), you play a strategic role in scaling 360Learning’s customer growth and retention engine. You will join a team focused on maximizing renewal and upsell opportunities across a large portfolio of existing customers through automation, data-driven prioritization, and scalable account management strategies. You will manage a high-volume portfolio of customers ranging from 100 to 2,500 employees, with a focus on identifying growth opportunities, driving renewals, and increasing customer engagement at scale through automatization actions. At 360Learning, the KAM Pool role is a unique opportunity to also shape the overall KAM team. It combines account management, revenue generation, and operational excellence. Your mission is to build scalable motions that accelerate expansion opportunities while ensuring customers continue to realize value from the platform. Therefore, your successful automatization processes will also help shape globally the entire KAM team. As a transversal role, you will work closely with Client Success Partners, Revenue Operations, Marketing, and internal experts (digital pedagogy, platform structuring, IT) to deploy automated engagement strategies, optimize renewal processes, and generate upsell opportunities efficiently across your portfolio. We are eager to retain the best talent in our teams, and we encourage internal mobility after 2–3 years of continuous success to build fulfilling career paths. This role offers strong growth opportunities toward strategic account management, revenue operations, or large account ownership positions. Within 1 month, you will: • Become a Trello expert and get familiar with our product • Learn to navigate Convexity, our working environment • Meet the different teams at 360Learning • Understand our customer lifecycle and renewal processes Within 3 months, you will: • Take ownership of you 150+ clients portfolio of existing customers • Segment and prioritize accounts using scalable tiering strategies • Identify automation opportunities to drive renewals and upsells • Work closely with Client Success Partners to collect customer insights and engagement signals • Launch automated campaigns and structured outreach sequences • Prepare scalable account review frameworks to identify growth opportunities • Contribute to the generation of renewal and expansion pipeline across your portfolio • Conduct presentations and demonstrations of 360Learning when required Within 6 months, you will: • Optimize renewal and upsell workflows through process improvements and automation • Ensure accurate reporting and forecasting with your coach and Revenue teams • Analyze customer usage data to proactively identify expansion opportunities and churn risks • Build repeatable playbooks to improve portfolio performance at scale • Consistently contribute to ARR growth targets through scalable account management initiatives • Lead business negotiations for selected opportunities Within 12 months, you will: • Own and optimize the renewal strategy for your portfolio • Drive upsell generation through automated and data-driven engagement plans • Manage customer business relationships at scale while maintaining a high-quality customer experience • Continuously improve operational efficiency and account coverage models. • Become a key contributor to the company’s retention and expansion strategy • Exceed your targets and contribute to the evolution of scalable customer growth strategies at 360Learning. The Skill Set: • 2+ years of experience in an Account Manager, BDR or sales-related function (revenue generation with a portfolio of clients) • Previous experiences working in the SaaS industry • Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness • Active listening skills and a team player mindset • Excellent written and verbal communication skills • Native French and fluent English (B2+) proficiency • Fluent English (US/UK) / B2 level or equivalent (FR) • Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: • Compensation: Package includes base salary, a variable component and equity • Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. • Balance: Flexible hours, full remote work possible anywhere in France • Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • …

360Learning is seeking a highly skilled and motivated Technical Consultant to join our Professional Services team. As a Technical Consultant, you will be responsible for scoping custom technical and consulting projects, building custom solutions, coordinating with the Technical Services team and delivering on those projects for our clients. You will work closely with our sales and development teams to understand client needs and translate them into technical solutions. The successful candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused mindset. As a Technical Consultant, you are part of our implementation team, who plays a key role in seamlessly onboarding new customers: you are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform as well as specifications for the development of Technical Solutions. You will support and manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support, mainly on strategic accounts as a technical expert. You will define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s), 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform. As we grow, we need to continue to automatize and find repeatable solutions. Part of your job will be to design tools to either support the rest of the team and specific customer’s requests and avoid time-consuming work. Within 1 month, you will: • Become a Trello expert through our onboarding process • Understand our product offering through training • Master our platform and be able to support clients on basics requests through ticketing • Master our integration possibilities (Workato, data lake, flat files, APIs) Within 3 months, you will: • Work with clients to understand their technical requirements and scope projects accordingly • Collaborate with our sales and development teams to design and implement solutions that meet client requirements • Ensure successful delivery of projects on time and within budget • Provide technical expertise and support to clients throughout the project lifecycle • Continuously learn about new technologies and stay up-to-date with industry trends • Develop and maintain technical documentation and project plans • Participate in client-facing meetings and presentations Within 6 months, you will: • Develop repeatable and scalable processes to improve project quality and delivery • Be able to support the team on difficult integrations & troubleshooting issues • Contribute to our knowledge base to share best practices and lessons learned • Work with our partner ecosystem to strengthen the services proposed to our clients • Deliver platform audits to clients Within 12 months, you will: • Contribute to our knowledge base to share best practices and lessons learned • Work with our partner ecosystem to strengthen the services proposed to our clients • Create and propose new services to our Professional Service catalog • Present our value proposition to prospects or other SaaS companies and 3rd party developers to encourage them to integrate with our platform The Skills Set: • 8+ years of experience supporting technical partnerships and integrations, developer relations, or similar technical role with external stakeholders; customer facing background preferred (e.g. • Sales Engineer, Technical Presales, Solution Architect, Technical consultant, Technical Project Manager, Technical Account Manager, Business Analyst) • Excellent understanding of APIs and REST integrations • Strong technical skills, including experience with programming languages such as Java, Python, or Ruby • Knowledge of SaaS platforms, cloud-based solutions, and web technologies • Experience scoping projects, designing technical solutions, and delivering projects • Excellent problem-solving skills and ability to troubleshoot complex technical issues • Ability to adapt your communication to different audiences (highly technical vs. less/non- technical stakeholders) • Organized, structured, rational and analytical way of working • Ability to work independently and as part of a team in a fast-paced, deadline-driven environment • Experience with project management methodologies such as Agile or Scrum is a plus • Enthusiasm for our culture explained here https://bit.ly/Convexity360L What we offer: • Compensation: Package includes base salary, a variable component and equity • Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. • Balance: Flexible hours, full remote work possible anywhere in France • Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, …

As a Presales Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Presales Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team. This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Presales Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market. Within 1 month, you will: • Become an expert of 360Learning ways of working through our onboarding process on Convexity • Meet the global team through virtual coffee meets and happy hours • Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach • Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training • Have defined your first OKR Within 3 months, you will: • Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology • Collaborate with sales teams to understand customer requirements and provide sales support • Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams • Plan and configure products to meet presentation needs • Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction) Within 6 months, you will: • Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors • Be identified as a prime expert by our Account Executives to support them in any prospective context • Share your expertise with other team members and 360Learners Within 12 months, you will: • Contribute in making the Presales Consultant department grow by identifying best practices, designing new processes and creating new contribution for the team • Work alongside sales team members at every step of the sales process • Help shape the Presales Consultant team by recruiting your colleagues The Skills Set: • 5+ years’ experience working either as a Pre-Sales, Sales Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry • A consultative selling background • Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS • Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO • Ability to lead technical workshops (ex : SaaS integrations, Middleware, ETL, API, Web Services, …) • Excellent written and verbal communication skills • Fluent German and business fluent English proficiency; other languages are a plus • Enthusiasm for our culture explained here: https://bit.ly/Convexity360L What We Offer: • Compensation: Package includes base salary and a variable component • Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies • Balance: Flexible hours, Total work from home possible anywhere in Spain • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity360L ‍ Interview process: • Interview with our Recruiter • Discovery Meeting with our Head of Sales Engineering • Role-play with our Head of Sales Engineering and our Sales Engineer • Clarification Meeting with our Sales Enterprise Director • Culture Fit Meeting with our CRO • Reference Checks • Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & …

At the start of 360Learning's growth, we were only 10 developers in the R&D department working on a single codebase. Today, we are a team of 60+ engineers divided into 10 product squads. Each squad includes developers, product managers and designers. Our technical teams are paramount to 360Learning’s response to our increasingly demanding customers and are strategic players for the growth of the company. We have the opportunity to: Lead real and complex technical challenges: A complex codebase on which analysis and modeling capabilities are key. Significant traffic (2.3M registered users, 200K unique monthly visitors) with a considerable volume of data to manage. A strong focus on “clean architecture” for long-term growth. Work on an attractive technical stack: We work on MongoDB, Node.js and Vue.js, three of the most popular JS technologies on the market. We are currently migrating to TypeScript. Grow within a R&D team that allows rapid progress: Our decentralized peer review process provides us with qualitative and regular feedback from other team members. We promote pair programming and knowledge sharing. Within 1 month, you will: • Discover the 360Learning platform • Have a global view on our codebase • Become familiar with team's processes • Implement your first tickets • Integrate our decentralized peer review process to adopt our best practices Within 3 months, you will: • Join a squad : each squad has clear goals for innovation (e.g. driving users to create more courses), while also maintaining and improving product features and codebase that fall under its scope • Work on the development of broader functionalities • Level up your skills on our stack (Node, Vue, TypeScript, JS) Within 6 months, you will: • Share your best practices within the team • Create your own courses on the 360Learning platform • Implement cross-functional tools, to allow the team to maintain its quality standards and increase its velocity • Document, refactor, analyze features to maintain a high level of quality and transparency Within 12 months, you will: • Onboard the new engineers in your team • Be the owner of part of the codebase • Work on complex functionalities that impact several teams and stakeholders • Work on architectural changes impacting our entire codebase The Skill Set • You have significant full stack programming experience including experience with Agile methodologies, SaaS software architecture, and modern programming languages • You have an interest in JavaScript technologies (you don't have to be an expert!) • You are used to creating quality interfaces : intuitive, efficient, elegant... • You are comfortable with algorithms • You have a product-oriented mindset and care deeply about the customers and the customer experience. • Excellent organizational, communication, and collaboration skills • Fluent English (US/UK) / B2 level or equivalent (FR) • Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer • Compensation: Package includes base salary and a variable component • Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies. • Balance: Flexible hours, Total work from home possible anywhere in Spain • Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC ‍ Interview Process • Phone Screen with our Talent Acquisition Manager • Technical Test to do at home on HackerRank • Discovery Meeting with a Software Engineer (including a Kata) • Clarification Meeting with a Software Engineer • Culture-fit interview with Fabrice , our Engineering Director • Offer! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across …