Senior Data Analyst

JOIN THE TEAM BUILDING AN AI-FIRST COMPANY.

Hostinger serves more than 5.5 million clients across 150 countries, but we're still excited about what we're creating next.

AI is changing how we build products, support customers, work together, and solve problems. It helps us move faster, spend less time on repetitive work, and focus on bigger ideas.

If you want your work to influence both what we build and how we build it, we'd like to meet you.

Our culture: Guided by 10 company principles https://www.hostinger.com/principles.

YOUR DAY-TO-DAY

• Turn data into game-changing insights - partner with teams across the business (revenue, product, finance, customer success and other) to solve real problems, uncover hidden opportunities and drive data-informed decisions.
• Build dashboards that make an impact - create powerful visualizations that give teams at Hostinger the visibility and confidence to take action, while ensuring data integrity and validity.
• Use SQL and Tableau to extract and analyze data.
• Challenge the status quo - improve our current analytical methods, speed up decision-making and support data-driven culture across Hostinger.
• Collaborate with our top-notch Data Platform team - work closely with data engineers and analytics engineers to ensure data availability, efficient processes and successful project execution.

REAL PROJECTS YOU MIGHT WORK ON

• AI Web App Builder Dashboard - we recently launched Hostinger Horizons, our advanced web app builder. You'll work on dashboards to track and analyse user growth, engagement and unit economics, helping us make informed decisions on improving and scaling the product.
• Analysing AI Website Builder Users - our AI-powered Website Builder Team needs to understand product usage, user segments and types of websites created. Your insights could help us refine our approach and shape the future of Hostinger's Website Builder. If you want to go the extra mile - some product-related user flow analysis and A/B testing would be welcome too!
• Measuring Marketing Impact - we want to understand what happens after users receive communication - do they open it, visit our self-service panel or even make a purchase? Maybe an A/B test would help? Your input will help us improve marketing strategies and drive revenue, retention and other important metrics.
• Churn & Retention Analysis - diving deep into why our users stay or leave. This project involves creating dashboards, testing hypotheses about user behavior, segmentation and pricing sensitivity, as well as running A/B tests - all with the goal to improve retention.
• Improving Customer Success (CS) - by analyzing customer behaviour and patterns, you'll help us identify common issues, improve onboarding, refine our AI-powered chatbot and define what makes a successful CS conversation, shaping (and hopefully improving!) our customer experience.
• And many more, depending on your skills, interests and business needs.

WHAT WILL HELP YOU SUCCEED

• 2+ years of experience in a data analyst, business analyst, finance analyst or similar role.
• Hands-on SQL expertise - you can write queries, create and optimize dashboard models. Basically, ChatGPT asks you to check queries.
• Proficiency in data visualization tools - we use Tableau, but experience with other tools works too.
• A results-driven mindset - you love turning raw data into clear, actionable insights that drive business impact.
• Strong communication & collaboration skills - you can explain complex data in a simple way and work well with cross-functional teams.
• Bonus: Experience with Amplitude or other product analytics tools.
• Extra points for: experience with Python or R for data analysis, A/B testing experience or knowledge of statistical concepts.

BENEFITS YOU'LL LOVE

360° Growth: You'll never stop learning here. Get access to Reforge https://www.reforge.com/ and CoachHub, go to global conferences, and borrow from our physical and digital libraries. Depending on your location, you can mentor or be mentored through TesoXchange https://tesoxchange.com/. People give each other open feedback https://www.hostinger.com/blog/reaching-your-peak/, share what they know https://www.hostinger.com/blog/learning-culture/, and take on new projects as their skills grow.

Freedom & responsibility: Work where you do your best work: our offices in Vilnius, Kaunas, Jakarta, or Luxembourg, your home, or anywhere in the world. You plan your own day and own your results, and good ideas go live fast.

Wellness simplified: Your wellbeing comes first. You get time off to recharge, a Headspace https://www.headspace.com/ subscription, and events focused on wellbeing. Depending on your location, you also get health insurance from day one, a gym membership, regular health checks, and clubs for sports, arts, and hobbies.

Work hard – play hard: We celebrate wins together at Summerfest …