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ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs. Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com ABOUT THE ROLE Our Payment Programs team designs, launches and runs Pliant's card programs across Europe and the US. That includes our own commercial card products and the programs we build with banking and fintech partners. As a Payment Program Manager, you'll own card program implementations from start to finish. That covers scheme and partner setup, digital wallet launches, testing and go-live. Once a program is live, you'll keep it compliant and running well. You'll work closely with card schemes, banking partners, processors and vendors. Internally, you'll partner with Product, Engineering, Compliance, Risk, Finance and our Commercial teams. This is a hands-on individual contributor role. It suits someone who has already taken several card programs live, can run them independently, and wants real ownership in a fast-growing fintech. WHAT YOU’LL DO Card Program Implementation • Lead the launch of new card programs, products, markets and currencies, from scoping and requirements through to production release. • Manage scheme and partner onboarding across Visa and Mastercard, including BIN and product setup and the related scheme submissions. • Plan and coordinate end-to-end testing with our partners and sign off programs before launch. • Coordinate physical and virtual card launches, including card design approvals and production with external vendors. Digital Wallets & Tokenisation • Drive digital wallet launches such as Apple Pay and Google Pay, from issuer onboarding and certification through to go-live. • Extend existing wallet programs to new products, BINs and markets. • Monitor wallet and tokenisation performance and work with partners to resolve issues. Compliance & Program Health • Keep our programs aligned with scheme rules, mandates and new releases, and translate changes into clear actions. • Contribute to recurring scheme and partner reporting. • Work with Compliance and Fraud teams on program-level controls, and support escalations and audits when needed. Stakeholder & Project Management • Be the main point of contact for your programs, both internally and externally. • Translate business and partner needs into clear requirements for Product & Engineering. • Manage several projects in parallel, keep an eye on dependencies and risks, and give stakeholders clear, regular updates. Continuous Improvement • Improve and document how we launch and run programs, so they become faster and more repeatable. • Use AI and automation tools to reduce manual work across the team. WHAT YOU’LL BRING • 4–7 years of experience in payments, including at least 3 years of hands-on card program implementation at an issuer, processor, program manager or card-issuing fintech. • Hands-on experience launching and managing programs with both Visa and Mastercard. • Experience launching digital wallets and tokenisation, ideally including an Apple Pay issuer launch. • A solid understanding of the card lifecycle, including authorisation, clearing and settlement, 3DS and tokenisation, as well as physical card production. • A track record of delivering several multi-stakeholder projects at the same time, with clear ownership and reporting. • Technical fluency. You're comfortable with API documentation, transaction data and test results, and working day to day with engineers. • A structured, proactive way of working. You flag risks early and document as you go. • Fluent English, written and spoken. Nice to Have • An established network within the card schemes and the wider issuing ecosystem. • Experience with commercial card products, such as corporate, travel or virtual cards, and multi-currency programs. • Exposure to European and Global card programs. • Proficient SQL or data analysis skills. WHAT WE OFFER • The opportunity to work in a growing …

About Us Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com About the Role We're seeking an Engineering Manager - Authentication & Authorisation (m/f/d) to build and lead one engineering team. The team is focused on the authentication and authorization architecture for the Pliant platform. This is a unique opportunity arising from our successful growth. You'll start with a small team of existing and new backend/frontend engineers, a Product Manager, and partial Design support. Initially, you'll be about 40-50% hands-on, gradually transitioning to a more leadership-focused role. You'll architect scalable, maintainable, and secure solutions while mentoring and developing your team. You'll collaborate with other (Senior) Engineering Managers, Product Managers, Designers, and Engineers to define roadmaps, drive execution, and uphold best practices. You'll contribute to the codebase and guide your team in developing innovative solutions for our customers. About the Team The current team focuses on key areas including authentication, authorization, member management, and white labeling. This team will be a spin-off from a larger existing team, necessitating a new Engineering Manager. The team's composition will include both new and experienced Pliant engineers, fostering continuous knowledge sharing and transfer. What You'll Do • Lead and Develop the Team: Manage a high-performing, interdisciplinary engineering team, while supporting the team with up to 50% hands-on development in the beginning. Support engineers in a psychologically safe environment through regular performance reviews and candid feedback. • Mentor and Grow Talent: Foster open communication, career development, and engineering excellence by championing best practices like test-driven bug fixing, automated testing, continuous integration and daily deployments to production. • Collaborate with Stakeholders: Work closely with product managers, backend and frontend engineers, and non-technical teams to align on business goals, deliver high-quality features, and manage changes, bug fixes, and new initiatives. • Drive Technical Direction: Guide the team in technical discussions to find innovative solutions, steer timelines for releases, and ensure automation and operational excellence are front and center in scaling the Pliant platform for rapid growth. • Manage OKRs and Continuous Improvement: Set and track quarterly team OKRs together with the product manager. Promote innovation, knowledge sharing, and ongoing enhancements to maintain a culture of excellence. • Champion Pliant Values: Embrace and live Pliant’s core values - Push It, Own It, Open Up, Be Kind, Have Fun, Be Pliant - while collaborating with peers on company-wide initiatives and fostering a positive team and department culture. What You'll Bring • 7+ years of software development experience with Java/Kotlin and Spring Boot, including 2+ years in leadership/management. • Strong background in distributed, testable, and maintainable backend systems. • Prior experience on authentication and authorization topics. • Deep understanding of REST APIs, relational databases (PostgreSQL), and microservices. • Experience leading teams, mentoring engineers, and driving best practices. • Passion for people management and developing engineering teams. • Strong problem-solving skills and ability to drive projects from concept to completion by leveraging your team’s skills. • Having worked on security related infrastructure or with third party vendors is a plus. What We Offer • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence • Attractive remuneration • Your choice of preferred hardware: Windows-based laptop or MacBook Pro • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent …

ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs. Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com ABOUT THE ROLE Pliant builds corporate payment infrastructure, and the security team's job is to keep that infrastructure secure and compliant without slowing down the engineers building on it. This is the first Engineering Manager role for a team of two security engineers already covering DevSecOps, cloud security, and compliance today. You'll take over the people side while shaping where the function goes next, staying technical enough to drive lower-priority initiatives yourself, participate in reviews, and step in during incidents when the team needs you. WHAT YOU'LL DO • Own the security foundations the rest of engineering builds on: secure-by-default Terraform and Docker modules, hardened images for ECS and EKS workloads, and guardrails built into the developer platform rather than added afterwards. • Drive cloud security posture day to day: remediating findings from Wiz, keeping IAM, KMS, CloudTrail, and GuardDuty tuned as Pliant scales, and ensuring the alerts that fire are ones people should actually act on. • Automate compliance evidence collection for PCI DSS, SOC 2, ISO 27001, and DORA so audits stop being a scramble. • Run vulnerability management and incident response end to end: triage, SLAs, remediation, and post-mortems. • Build the application security practice through threat modeling, architecture reviews, and secure coding guidance that product teams actually use. • Use and build AI-native security tooling for VulnOps, red-teaming, and incident response as the threat landscape evolves. • Grow the team: two engineers are in place today, and who you hire next sets the technical bar for security at Pliant for a long time. WHAT YOU'LL BRING • Hands-on background in DevSecOps or cloud security, ideally with real ownership of an AWS environment. IAM, KMS, CloudTrail, GuardDuty, and SCPs are things you have worked with directly. • Proficiency in Terraform, including the ability to write secure, reusable modules from scratch. • Experience securing containerized workloads (ECS, EKS, or Kubernetes), including hardened base images and admission controllers. • Scripting ability in Python, Bash, or TypeScript sufficient to automate compliance checks and triage workflows rather than doing them by hand each quarter. • Working knowledge of PCI DSS, SOC 2, and/or ISO 27001, plus experience running vulnerability management at scale or leading incident response for something that mattered. • Experience managing engineers or leading technical work where people trusted your calls before you had the title, including at least one hiring decision worth learning from. • Ability to explain a security risk clearly to non-security audiences without losing accuracy. • A point of view on AI as an attacker's tool and how vulnerability response needs to change as discovery-to-exploitation windows keep shrinking. • Comfort with AI-assisted development tools, and the same rigour reviewing AI-generated PRs as any other. THE FIRST YEAR The first few months are mostly absorbing what is already running and meeting the people who depend on it: Platform Core, SRE, and the product teams who will come to you when something looks like a security question. You will also be hiring, as Pliant is looking for a third Security Engineer to onboard on the team. By mid-year, you have a security roadmap that is not just a backlog of audit findings, and the team has grown past its current two engineers. By year one, the security posture is something you can describe in metrics rather than vibes, and compliance evidence for the next audit is being collected automatically rather than assembled by hand the week before. STACK Terraform, Spacelift, AWS (including a dedicated PCI-scoped account), Datadog, Wiz. We're mid-migration from ECS to Kubernetes, so container security work spans both. WHAT WE OFFER • The …

ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at www.getpliant.com http://www.getpliant.com ABOUT THE ROLE Pliant builds corporate payment infrastructure, and the Platform team's job is to give the rest of engineering a cloud platform they can build on without having to think about it. This is the first Engineering Manager role for Platform Core, a team of four engineers already running Pliant's core Terraform, multi-account AWS, and IAM and networking foundations. You'll take over the people side while owning the roadmap for where the platform goes next, treating internal engineering teams as the customers of what you build. WHAT YOU'LL DO • Own the roadmap for Platform Core's Terraform infrastructure, multi-account AWS setup, and IAM/networking foundations. • Run Platform Core as an internal product, not a cost center: ensuring Spacelift guardrails, sensitive-resource checks, and mandatory tagging policies genuinely help other teams rather than get in their way. • Collaborate closely with Security Engineering to ensure access controls and compliance requirements are built into the platform from the ground up, not bolted on after the fact. • Steer the ongoing compute migration from ECS/Fargate to Kubernetes through to completion. • Manage and grow the team through 1:1s, hiring, and performance development. • Coordinate with the future SRE team and other platform functions as the team scales from a single team into several. WHAT YOU'LL BRING • 7–10 years in software or infrastructure engineering, including at least 3 years managing engineers directly. • Hands-on depth with Terraform, multi-account AWS, and container or serverless compute. You've run these systems in production, at scale. • Experience running infrastructure as an internal platform that other teams build on and depend on daily, with a high bar for incident and change management that requires. • A demonstrated track record of hiring and developing engineers, with specific examples of people you levelled or promoted. • Datadog or equivalent observability experience at scale. • Clear, confident communication for a technical, cross-team audience. • Proficiency with AI-assisted development tools such as Copilot, Claude Code, or Cursor, and the same rigour reviewing AI-generated PRs as any other. THE FIRST YEAR The first few months are focused on meeting the existing team and understanding what's already running before changing anything, including getting a real read on where the ECS-to-Kubernetes migration actually stands. By mid-year, you'll have a roadmap the team believes in, and the Spacelift guardrails will reflect decisions that have been properly reviewed rather than defaults nobody has revisited. By year one, the compute migration has moved meaningfully forward, and Platform Core is a team other functions actively seek out for help rather than simply depend on. STACK Terraform, Spacelift, AWS (including a dedicated PCI-scoped account), Datadog. We're mid-migration from ECS to Kubernetes. WHAT WE OFFER • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence • Attractive remuneration • Your choice of preferred OS, Windows or Mac • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent in a dynamic team with ambitious goals • Flexibility and possibility to work remotely • Pliant Card with monthly credit to explore the product and enjoy food with colleagues Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know. At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and …

ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs. Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com ABOUT THE ROLE You're the first hire for a Site Reliability function that doesn't exist yet at Pliant. Today, reliability is a responsibility scattered across many different teams, each with their own priorities: on-call rotation is only just being introduced, there's no framework for SLOs, and nobody's job is reliability instead of firefighting it on the side of something else. You'll standardize the practice at Pliant while hiring the engineers to run it, coaching engineering teams to shift reliability from a burden into an integral part of the software development lifecycle. WHAT YOU'LL DO • Define the framework other teams use to set their own SLOs and error budgets, educating and supporting product teams along the way • Own blameless post-mortems and root-cause fixes; repeat incidents are treated as a process gap, not a signal about whoever was paged • Implement production readiness reviews so nothing new ships without one • Close gaps in Datadog observability coverage, including missing alerts, dashboard blind spots, and noisy pages that erode trust in on-call • Hire and build the team from the ground up, setting the technical and cultural bar for every engineer who joins after you WHAT YOU'LL BRING • 7-10 years of engineering experience, including at least 3 years directly managing engineers • A track record of hiring and developing engineers, with specific people you've levelled or promoted • Hands-on production or reliability engineering background. This is not a first management role, and you've carried a pager yourself • Strong AWS and Terraform experience, comfortable working inside a managed infrastructure-as-code pipeline • Experience building or running an on-call rotation and incident management process, not just participating in one • Strong platform observability experience. You know the difference between a good dashboard and a useless one • Clear communication for a technical, cross-team audience • A track record of pushing reliability practices upstream into product engineering teams, not just reacting to incidents after the fact • Proficiency with AI-assisted development (Claude Code, Cursor). Comfortable reviewing AI-written PRs as rigorously as any other THE FIRST YEAR • The first few months are about building the on-call rotation and incident process from scratch, since neither exists yet, and hiring the first engineers onto the team • By mid-year, you have SLOs defined for the services that matter most, a real incident review process, and at least one engineer on the team besides you • By year one, Site Reliability is a function other teams actually route to, not something they route around, and repeat incidents are trending down because the root-cause fixes stuck STACK Terraform, Spacelift, AWS (including a dedicated PCI-scoped account), Datadog. We're subject to PCI DSS, SOC 2, and ISO 27001, and Platform Core's migration toward Kubernetes will increasingly shape what reliability looks like here too. WHAT WE OFFER • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence • Attractive remuneration • Your choice of preferred OS, Windows or Mac • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent in a dynamic team with ambitious goals • Flexibility and possibility to work remotely • Pliant Card with monthly credit to explore the product and enjoy food with colleagues Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know. At Pliant we use the Ashby AI Criteria to assist with looking over resumes …

ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs. Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com ABOUT THE ROLE We are looking for a Payments & Fraud Operations Specialist to provide out-of-hours operational coverage, ensuring the stability, integrity, and security of our payment systems outside standard business hours (evenings, nights, and weekends). This role sits at the intersection of customer support, payments operations and fraud and reports into the Head of Fraud Operations. You will play a key role in maintaining service reliability, mitigating fraud risk, and responding to operational incidents in real time. WORKING HOURS This role is specifically designed for out-of-hours coverage, including evenings, nights, weekends, and public holidays (as part of a team rotation). It operates on a dedicated shift-based schedule to ensure Pliant achieves a 24/7 Always On model. • This role is specifically designed for out-of-hours coverage, including: • Evenings / nights • Weekends • Public holidays (as part of a rota) • May operate on a shift-based schedule WHAT YOU’LL DO End-to-End Customer Support (Tier 1) • Act as the primary front-line contact for urgent out-of-hours customer inquiries via phone, email, or ticketing systems. • Handle critical real-time customer requests, including card blocking/unblocking, PIN resets, activation issues, and account access support. • Manage merchant dispute intakes, triage customer issues, and handle high-priority weekend limit increase requests. • Deliver empathetic, high-quality, and clear communication to customers under stressful financial situations. Payments Operations • Monitor payment processing, authorisations, and declines to ensure smooth operation outside core hours • Identify and investigate payment failures, delays, and system anomalies • Perform first-line incident triage and escalation for payment-related issues • Support reconciliation checks and exception handling where required • Maintain clear documentation of incidents, actions taken, and resolutions Fraud & Risk Operations • Conduct real-time transaction monitoring to detect suspicious or fraudulent activity • Investigate alerts, flagged transactions, and unusual behavioural patterns • Take immediate action where necessary (e.g. blocking/unblocking cards, restricting accounts, escalating incidents) • Escalate high-risk or complex cases to on-call risk/compliance teams • Contribute to improving fraud detection processes and playbooks Incident Management & Escalation • Act as the primary operational contact during out-of-hours periods • Triage and prioritise incidents across payments and fraud domains in line with established processes • Follow defined escalation protocols for critical issues • Ensure timely communication with internal stakeholders (on-call teams, engineering, risk, etc.) • Produce incident summaries and handovers for the next business day Process & Continuous Improvement • Identify recurring issues and contribute to process improvements and automation • Help refine monitoring, alerting, and response procedures • Support the development of runbooks for out-of-hours operations WHAT YOU’LL BRING • 3-4+ years in payments operations, fraud operations, or fintech operations • Experience with transaction monitoring, incident handling, or payment investigations • Familiarity with card payments, payment processors, or financial systems • The Hybrid Mindset: Equally comfortable jumping on an urgent customer phone call and diving into back-office fraud logs. • Strong analytical and problem-solving skills • Ability to make confident, playbook-driven decisions independently under pressure.Ability to make decisions under pressure in time-sensitive situations • High attention to detail and structured approach to investigations • Clear written and verbal communication for incident …

ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs. Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com About the role Member Management is the trust layer of Pliant. The team owns identity, authentication, access and permissions, the full member lifecycle, and the multi-region tenant structure underneath it all. As Pliant moves up-market and works with banks and larger partners, this area becomes increasingly important: security reviews and vendor assessments depend heavily on how well we handle identity and access. As (Senior) Product Manager - Member Management (m/f/d), you will own how members - and increasingly AI agents - access Pliant. Your scope covers authentication (passkeys, eIDs, enterprise IDPs, SSO), the permissions model, the joiner-mover-leaver lifecycle, and multi-tenant, multi-region identity for partners and banks. The main challenge is combining bank-grade security with an access experience that stays simple for members. This is a hands-on, platform-heavy role for someone who enjoys structuring ambiguous problems, working closely with engineers on identity topics, and building capabilities that other teams at Pliant rely on. WHAT YOU'LL DO • Own strategy, roadmap, and execution for Member Management: identity, authentication, access and permissions, the member lifecycle, and tenant management • Advance passwordless, adaptive authentication (passkeys, eIDs, enterprise IDPs, SSO) and step-up verification for sensitive actions • Build multi-tenant, multi-region identity that lets partners and banks launch quickly and lets members move easily between tenants and organizations • Automate the member lifecycle end to end: HRIS sync plus just-in-time provisioning, so joiners, movers, and leavers always have the right access • Work with Security, Compliance, and Engineering to meet the authentication, access-control, resilience, and audit bar that banks and regulated institutions require • Design the permissions and entitlements model that other Pliant domains build on • Prepare the platform for AI agents as governed members: verifiable identity, scoped permissions and limits, and a full audit trail WHAT YOU'LL BRING • 5+ years in product management or a related role, ideally in B2B SaaS, fintech, identity/security, or platform-heavy environments • Experience with identity and access - authentication, SSO and IDPs, permissions and RBAC, provisioning - or a strong interest in getting deep into the domain • Strong technical fluency: comfortable discussing auth flows, multi-tenancy, integrations, and system-design trade-offs with engineers • Ability to work through ambiguity, create structure, and make sound decisions without perfect information • Familiarity with fintech trust and compliance requirements (e.g. PSD2) is a strong plus • Experience coordinating with large partner banks or other enterprise stakeholders - aligning requirements and timelines and keeping delivery on track across organizations • High ownership, bias for action, and clear cross-functional communication • Fluent English; other languages are a plus WHAT WE OFFER • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence • Attractive remuneration • Your choice of preferred OS, Windows or Mac • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent in a dynamic team with ambitious goals • Flexibility and possibility to work remotely • Monthly mobility benefit • Wellhub Membership • Pliant Card with monthly credit to explore the product and enjoy food with colleagues Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know. At Pliant we use the Ashby …

ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at www.getpliant.com http://www.getpliant.com ABOUT THE ROLE We're looking for a Platform Infrastructure Engineer (m/f/d) to join our small platform team with a wide remit: owning the AWS infrastructure across multiple account types, the CI/CD pipelines for 20+ microservices, and the Lambda and ECS runtime that product teams deploy on. Every engineer at Pliant depends on what this team maintains. You'll own one or more infra domains end to end: design, build, operate, on call. That covers Terraform modules, GitHub Actions pipelines, AWS account architecture, Lambda functions in Go and Python, and an active ECS to Kubernetes migration. You'll work directly with product engineers, understand where the friction is, and fix it. You'll report to the Head of Platform Infrastructure. WHAT YOU'LL DO • Own infra domains end to end: Take one or more domains from design through build, operations, and on call. You make the call, review the PRs, and answer the page. • Run Infrastructure as Code: Write and maintain Terraform modules for AWS resources across dev, staging, production, and PCI scoped accounts, orchestrated through Spacelift. • Maintain CI/CD at scale: Own GitHub Actions pipelines for a fleet of Java and Kotlin microservices, including reusable workflows, matrix strategies, and cache behavior. • Build operational tooling: Write Lambda functions in Go and Python for tasks like metrics collection, secret rotation, IAM authentication, and event dispatching. • Own observability: Set up Datadog monitors, dashboards, and SLOs that surface problems before a product engineer notices them. • Own security and compliance controls: Manage IAM, KMS, and access baselines that satisfy PCI DSS and SOC 2 without generating a support ticket every time a product team needs something. • Take part in on call: Join the rotation the team is currently shaping and own your incidents. • Use AI assisted coding tools daily: Claude Code, Cursor, or something equivalent, both to ship features and to help peers get more out of them. WHAT YOU'LL BRING • 5+ years in platform or infrastructure engineering, with meaningful time spent on production AWS at scale. • Solid AWS experience: VPC design, IAM, ECS and EKS, Lambda, RDS. You know when the right answer is a managed service and when it isn't. • Terraform proficiency: you write modules and have dealt with state migrations, drift, and broken remote states in a shared codebase. You're comfortable reading a plan output. • Experience with Spacelift or a similar IaC orchestration tool. • Kubernetes experience designing and running production workloads at scale. We're currently planning a migration from ECS to EKS, so this experience will be especially valuable. • CI/CD experience with GitHub Actions at scale: reusable workflows, matrix strategies, and cache behavior. You're the person other engineers ask when the pipeline is doing something weird. • Observability as a default: Datadog or equivalent, with monitors, dashboards, and SLOs as part of your definition of done. • High Python proficiency: you can navigate our codebase and implement complex features for our internal customers. • Clear communication with product engineers: you can explain a trade off in two sentences and can talk with non technical peers without pulling up code. • Experience with AWS IAM Roles Anywhere and certificate based authentication patterns. • Fluency with AI assisted coding tools such as Claude Code or Cursor, used to ship features, not just review code. BONUS POINTS • Compliance awareness: we operate under PCI DSS, ISO 27001, and SOC 2. • Familiarity with Go, enough to maintain and extend Lambda functions. If you don't tick this box, that's fine as long as you're willing to learn. • Kafka cluster operations experience. WHAT THE FIRST YEAR LOOKS LIKE • The first weeks are orientation: learning the accounts, the IaC setup, the CI …

About Us Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at www.getpliant.com http://www.getpliant.com About the Role We’re looking for a (Technical) Support Engineer remote (m/f/d) to strengthen our Support Engineering team by owning the technical investigation and resolution of complex customer issues. You’ll act as the internal escalation point from 1st-Level Support, diving deep into technical topics across our Web Apps and API (SaaS) offerings. You’ll reproduce issues, analyze logs and data, validate API workflows, and coordinate cross-functionally with Customer Support, Product, and Engineering. When an issue requires a product change or a code fix, you’ll escalate with a high-quality technical handover that accelerates engineering resolution. You will work on real technical challenges, using modern tools, supporting our efforts to deliver world-class support. This role is Remote with working in Germany or within the EU. What You’ll Do • Own complex technical cases end-to-end: Take over technical tickets from 1st-Level Support, drive investigation, and deliver clear outcomes such as solution, workaround, or escalation to Engineering or Product teams. • Communication & SLA ownership: Ensure clear updates to stakeholders and adherence to SLAs throughout the ticket lifecycle. • Escalate effectively (Engineering handover): Provide complete reproduction steps, impact assessment, logs/queries/screenshots as relevant, and a crisp hypothesis when possible. • Coordinate cross-functionally: Align with Product & Engineering on prioritization, provide context, and keep Customer Support informed. • Debug product and integration issues end-to-end: Analyze customer reports, reproduce behavior, compare against expected workflows, and isolate root causes. Diagnose technical problems using logs, system tools, and troubleshooting frameworks. • Triage and classify issues: Distinguish between configuration/integration errors, data issues, product limitations, and genuine bugs. What You’ll Bring • 3+ years in a role that includes deep technical troubleshooting (e.g., Technical Support Engineer, QA Engineer with strong debugging, and customer-facing investigations). • Strong debugging and analytical skills, you can form hypotheses, test quickly, and converge on root cause. • REST APIs + web fundamentals knowledge: HTTP, webhooks, auth (OAuth/JWT), idempotency • Experience testing REST APIs using tools such as Postman and/or cURL • Excellent communication skills, with the ability to bridge technical and non-technical audiences effectively. • Comfortable writing SQL (PostgreSQL DB) queries (joins, aggregations) to validate system state and debug issues. • Ability to read code for debugging assistance • Hands-on experience investigating issues using logs and observability tooling (e.g., Datadog/Grafana/Splunk). • High ownership & autonomy: You work independently, drive investigations to resolution, and know when to pull in others to move faster. • Experience working with AI engineering tools: Claude, Codex, etc. and understanding of the ecosystem: skills, connectors, context engineering. • Fluent in English Bonus Points (Nice to Have) • Previous experience supporting fintech web apps or ERP integrations in accounting, invoicing, or payment systems. • Basic scripting/automation (Python/JS) to speed up investigations • Experience writing or maintaining technical documentation What We Offer • Deep fintech exposure: Learn how a modern corporate card platform works end-to-end (cards, embedded finance, ERP/accounting workflows) through real customer cases and close collaboration with Product and Engineering. • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence • Your choice of preferred OS, Windows or Mac • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent in a …

ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs. Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com About The Team We build partner and developer experience, ranging from white label to API and MCP. We provide platform, governance, tooling and documentation to enable self service for our external partners and customers, as well as for our internal teams. We’re a distributed team with a strong focus on delivery and a shared drive to advance our domain and streamline user experience. ABOUT THE ROLE We are hiring a Software Engineer - Backend - Partner Experience (m/f/d). As part of the Engineering department, you will join one of our cross-functional teams of frontend and backend engineers, product managers, and designers. You will be playing a key role in delivering innovative features paired with a great user experience to our business customers and internal teams. For this purpose, you have good attention to detail and don’t just work on code but bring a product to life! WHAT YOU'LL DO • Conceptualize, define and develop our partner and developer experience platform • Ensure a scalable, maintainable, and secure microservice architecture • Design and evolve RESTful API, MCP tools and customizable components that power both our own products and partner integrations • Contribute to architectural decisions and technical RFCs across the engineering group • Collaborate closely with product managers, designers, and frontend engineers in a cross-functional team • Monitor, troubleshoot, and improve the performance and reliability of production services • Implement unit, integration and E2E tests • Participate in our compensated on-call 24/7 rotation to support production systems (optional) • Contribute to our hiring process as an interviewer (optional) WHAT YOU'LL BRING • Expertise in building testable, maintainable, scalable and extendable architecture • Passion for, and discipline with, the best engineering practices • Knowledge of distributed architecture patterns and anti-patterns • 7+ years of relevant experience with Java/Kotlin and Spring Boot • Proficiency with REST API, including exposure to authentication and authorization topics • Proficiency with relational databases (preferably PostgreSQL) • Proficiency with Event Driven Architecture systems and patterns, with an emphasize on Kafka • Experience with MCP server development preferred • Experience using agentic AI in all phases of software development • Great automation testing skills • Strong cross-functional collaboration skills BONUS POINTS • Experience with Terraform • Experience in building scalable distributed systems, with a preference for financial vertical • Exposure to, and understanding of, frontend development with React WHAT WE OFFER • The opportunity to work in a growing team with challenging responsibilities, owning partner and developer experience • Attractive remuneration • Your choice of preferred OS, Windows or Mac • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent in a dynamic team with ambitious goals • Flexibility and possibility to work remotely • Monthly mobility benefit • Wellhub Membership • Pliant Card with monthly credit to explore the product and enjoy food with colleagues Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know. At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team. A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring …

ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs. Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com ABOUT THE ROLE We are hiring a (Senior) Software Engineer - Backend - Growth (m/f/d). As part of the Engineering department, you will join one of our cross-functional teams of frontend and backend engineers, product managers, and designers. The Growth team is dedicated to developing and maintaining solutions that streamline customer onboarding, ensure robust Anti-Financial Crime (AFC) compliance, and manage credit risk effectively throughout the entire customer journey, from onboarding to relationship termination. This is high-impact, high-scale engineering at the core of a fast-growing fintech, where precision, resilience, and smart execution directly shape how money moves for thousands of organizations. If you're excited about building robust financial infrastructure that operates at scale and under real-world constraints, this is where you'll make it matter. WHAT YOU'LL DO • Conception, definition, and further development of our banking platform • Ensuring a scalable, maintainable, and secure microservice architecture • Implementation of integration and E2E tests WHAT YOU'LL BRING • Expertise in building testable, maintainable, and extendable architecture • Obsession with the best engineering practices • Knowledge of distributed architecture patterns and antipatterns • 5+ years of relevant experience with Java and Spring Boot • Proficiency with REST APIs • Proficiency with relational databases (preferably PostgreSQL) • Great automation testing skills • Experience with AWS and Docker BONUS POINTS • Experience with Terraform • Basic knowledge of web development and React WHAT WE OFFER • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence • Attractive remuneration • Your choice of preferred OS, Windows or Mac • Flat hierarchy and transparent communication in a relaxed, professional atmosphere • Opportunity to develop your talent in a dynamic team with ambitious goals • Flexibility and possibility to work remotely • Monthly mobility benefit • Wellhub Membership • Company card with a monthly allowance for lunches, coffee, etc. with co-workers Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know. At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team. A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.

ABOUT US Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them. Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself. Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com About the Role We’re looking for a hands-on Security Engineer (m/f/d) with deep expertise in DevSecOps, cloud security (AWS), and automation to join our growing security team at Pliant. You'll play a critical role in designing and building secure foundations that scale. You will work closely with engineering, product, and infrastructure teams to embed security into our platform and developer workflows without slowing innovation. This role is ideal for someone who thrives in a fast-moving environment, owns problems end-to-end, and wants to build modern, automation-driven security at scale. What You’ll Do • Integrate security best practices throughout the SDLC to protect products, infrastructure, and customer data. • Design, implement, and maintain security automation tooling to address problems at scale (e.g., patch management, vulnerability management, compliance evidence collection). • Embed security controls and guardrails into the developer platform to enable secure and efficient delivery. • Define and promote “Paved Roads” - reusable, secure development standards and Terraform/Docker modules. • Harden containerized workloads (ECS and EKS) - ensure clusters follow security best practices for isolation, networking, and access control; Maintain secure, up-to-date base images; enforce image signing and provenance; implement admission control, least-privilege IAM roles, and runtime anomaly detection. • Deploy and manage cloud security platforms (e.g., Wiz) and drive remediation workflows. • Automate collection of audit-ready evidence for frameworks like PCI DSS, ISO 27001, SOC 2, and DORA. • Support vulnerability management (triage, SLAs, RCA) and lead incident response and post-mortems. • Conduct threat modeling, architecture reviews, and provide guidance on secure design and cryptography. • Build and maintain security documentation, internal tooling, and feedback loops to strengthen security culture. • Act as a security SME across application, cloud, and compliance domains. What We’re Looking For • 5+ years of experience in a technical security role, preferably in a cloud-native or fintech/SaaS environment. • Strong proficiency with AWS services and security (IAM, KMS, CloudTrail, S3, GuardDuty, SCPs, etc.). • Solid understanding of DevSecOps practices and integrating security into CI/CD workflows. • Proficient in Terraform and other IaC tooling, capable of writing secure, reusable modules and enforcing guardrails. • Proficient in Python, Bash, or TypeScript – capable of scripting and building automation tools. • Experience securing containers (Docker, ECS, EKS, or Kubernetes) and implementing hardened images. • Expert level understanding of OWASP Top 10, secure coding, and software supply chain risks. • Experience managing and integrating cloud security platforms (e.g., Wiz, Orca, Lacework, Prisma Cloud). • Understanding of vulnerability management and remediation workflows at scale. • Experience with application security practices, including code review, threat modeling, static and dynamic analysis (SAST, DAST), and attack surface analysis. • Experience performing Application Penetration Testing or Vulnerability Research / Bug Bounty Hunting. (Ability to discover and identify fixes for SQLi, XSS, CSRF, SSRF, authentication and authorization flaws, and other web-based security vulnerabilities) • Experience with threat modeling or security reviews. • Excellent communication skills and empathy, security is a complex topic that you have to be able to explain to audiences of various levels of previous exposure or learning. Bonus Skills • Exposure to compliance frameworks (PCI DSS, ISO 27001, SOC 2). • Familiarity with detection engineering or lightweight SIEM tooling. • Contributions to open-source security tools or internal security automation …