Remote jobs

Cross Border Talents is looking for Swedish speakers to join a great project in Portugal, for one of the most renowned tech brands! Location: Remote in Portugal Contract: Full-time, 12-month renewable Start Date: several start dates through June and July About the Brand: Join a global leader in technology and design a brand known for its innovation, sleek hardware, and exceptional customer experience. You'll be supporting users of its e-commerce platform through every step of their order journey. Your Role: As a Swedish-speaking E-commerce Support Specialist, you will help customers with everything from order tracking and returns to payment queries, ensuring a seamless and satisfying shopping experience. Your main tasks: • Handle inquiries related to online orders: delivery, returns, refunds, and payment issues. • Communicate with customers via phone, email, and chat. • Ensure data security in compliance with GDPR and PCI standards. • Escalate complex cases and follow internal procedures. • Collaborate with logistics and financial teams. You bring: • C2-level Swedish and higher and fluent English (C1). • Strong communication and customer service skills. • Detail-oriented mindset and problem-solving attitude. • Ability to work in rotating shifts (07:00-24:00, Mon-Sun). • Prior experience in customer support or back-office is a plus. • EU member state ID or a valid residence card for Portugal Originally posted on Himalayas

Are you passionate about video games and helping others? Here's a great opportunity to transform your passion into a career in multicultural environment! As Player Support Specialist for the globally renowned Video Gaming Brand, you will provide professional technical support service to Consoles, Account Management Issues in Italian and English , both oral and written. The project starts on July 15, 2024. Initial 15-day paid training period will be provided. Your Responsibilities as Gamer Support Agent: • Customer advice by telephone, email and chat; • Help customers with payment issues; • Support for using company's products, installing and synchronizing software and devices; • Effective assistance and advice when purchasing company gaming products Contract: temporary 1 year contract, extendable; becomes a permanent contract after 2 years of continuous employment Working hours: 40 Hours per week (8 hours per day with an additional lunch break hour). Requirements: • Native Italian speaker with English (B2). Should be good both in speaking AND in writing. • Residing or willing to move to Lisbon for this role • Authorisation to work in Portugal : you have a EU member state citizenship or a Portuguese Residence Permit • Interest and experience in gaming is a must Originally posted on Himalayas

Cross Border Talents is recruiting Spanish-speaking Customer Service Advisors to join an exciting project in the technology and lifestyle sector, working remotely from Greece. Join us in delivering outstanding support for one of the most innovative global brands! Your Responsibilities: • Manage customer inquiries via phone, email, and chat • Provide technical troubleshooting and product support • Ensure first-contact resolution where possible • Deliver high levels of customer satisfaction and engagement • Accurately log all customer interactions and solutions provided Your Profile: • Spanish fluency at C2 level and higher, written and spoken • Strong English (C1) • Excellent communication skills and customer focus • Advanced technical aptitude • Willingness to work on rotational shifts Documents required: • high school completion diploma • birth certificate • a EU member state passport or a valid work and residence permit for Greece Originally posted on Himalayas

Location: Remote (Portugal-based candidates only) Start Date: April 10, 2025 Full-time, 40 hours/week, 8 hours/day Monday to Sunday 08:00 to 19:00 - Rotative shifts Days off: 2 days (rotative) We are hiring an Italian-speaking Customer Service Representative to support our client's growing team. Work from home and provide top-notch assistance to travelers and passengers. Responsibilities: • Handle customer inquiries via phone, email, and chat. • Provide information about travel services and bookings. • Troubleshoot and resolve customer issues effectively. • Maintain accurate records and follow up with customers. Requirements: • Fluency in Italian (C1) and English (B2), both written and spoken • Previous customer service experience is preferred. • Previous sales experience is mandatory! • Ability to work rotational shifts. • Strong problem-solving skills and a customer-first attitude. • EU member state passport, a valid residence card for Portugal, an expression of interest or a job-seeker visa (a MUST) Originally posted on Himalayas

Are you passionate about bridging language barriers and facilitating clear communication in critical fields such as healthcare, legal, and insurance services? We are looking for fluent Russian and English speakers to join a remote interpreting team s upporting sensitive and technical conversations across various industries. As a Russian and English Interpreter, you will provide professional interpretation via phone and video channels. Your role is vital in ensuring accurate and culturally sensitive communication between Russian-speaking individuals and English-speaking professionals. This is a 24/7 rotational shift position requiring C1 proficiency in English and C2+ fluency in spoken and written Russian. Key Responsibilities: • Provide real-time consecutive interpretation in Russian and English • Support communication in sectors including healthcare, legal, and insurance • Accurately convey meaning, tone, and context in both languages • Handle calls with professionalism and cultural sensitivity • Work effectively with remote technology in a virtual setting Training Program: Duration: 3 weeks, full-time (Monday to Friday) Language: Conducted in English Topics covered include interpretation standards, client protocols, software use, and industry-specific terminology Successful completion leads to an employment contract Training is compensated Job Type and Work Conditions: Full-time, 40 hours per week Rotating 8-hour shifts (24/7 operation), includes weekends and nights Remote work from anywhere in continental Portugal Equipment provided: Mini PC, monitor, headset, webcam, keyboard, mouse, and accessories Stable wired internet connection required (no Wi-Fi allowed) Requirements: • Fluency in spoken and written Russian (C2 minimum) • Excellent command of English (C1 minimum) in speaking and writing • High-speed internet connection via Ethernet (minimum 12 Mbps download and 1 Mbps upload) • Strong communication skills and attention to detail • Ability to work shifts including weekends and holidays • Residence anywhere within continental Portugal • Valid EU ID or a Portuguese residence permit or a temporary protection certificate Start your journey as a professional interpreter from the comfort of your home. Apply now and help break language barriers for individuals and organizations across the globe. Originally posted on Himalayas

Cross Border Talents is hiring German speakers anywhere in Bulgaria (C1 and higher, spoken and written) for our client running a project for a German HR IT company specializing in software solutions for automated HR services . Their main customers are based in Germany , and they provide technical customer support to assist users with troubleshooting and log-in issues on the software platform. Location : Work from Anywhere in Bulgaria (Remote) Start Date : By 31st March 2025 Working Hours : 08:00 - 21:00, Monday to Friday (Rotational shifts) Training : 6 weeks (2 weeks product training + 4 weeks shadowing) Full-time work, 8 hours a day, 40 hours a week. Weekends fixed off! Your Responsibilities • Provide technical customer support in German and English via phone and email • Assist clients in troubleshooting and resolving log-in issues on HR software • Deliver high-quality customer service and ensure a positive client experience • Collaborate with internal teams to escalate complex technical cases Your Profile • Fluent in German (C1+) and English (B2+) • Currently located in Bulgaria (no relocation is provided) • Experience in customer service or technical support is a plus • Strong problem-solving and communication skills • Ability to work remotely and manage time effectively • Residence card in Bulgaria OR a EU member state passport Interested? Apply now! Originally posted on Himalayas

Start Date: November 18, 2024 and December 9, 2024 (remote from Portugal) Our client is offering a remote customer service role with a prestigious cruise line, providing support in German to their customers. The ideal candidate will have a strong customer service background, with previous experience in contact centers or sales, ideally in tourism or travel-related industries. Responsibilities: • Handle inbound customer queries via phone, email, and chat. • Provide high-quality service, ensuring customer satisfaction. • Process bookings and sales, assist with troubleshooting and problem resolution. • Maintain a keen attention to detail, managing multiple tasks efficiently. Shift Schedule: • Monday to Friday: 08:00h - 18:00h • Saturday & Sunday: 08:00h - 17:00h • Occasionally, availability until 19:00h • Two rotating days off per week. Requirements: - Fluent German (C2 and higher) • Previous customer service experience (contact center or similar). • Digital literacy and problem-solving skills. • Strong verbal and written communication skills in German. • Multitasking ability and high attention to detail. • EU member state passport/valid residence permit for Portugal/certificate of temporary protection for refugees (a MUST) Originally posted on Himalayas

Are you passionate about bridging language barriers and facilitating clear communication in critical fields such as healthcare, legal, and insurance services? We are looking for fluent Russian and English speakers to join a remote interpreting team s upporting sensitive and technical conversations across various industries. As a Russian and English Interpreter, you will provide professional interpretation via phone and video channels. Your role is vital in ensuring accurate and culturally sensitive communication between Russian-speaking individuals and English-speaking professionals. This is a 24/7 rotational shift position requiring C1 proficiency in English and C2+ fluency in spoken and written Russian. Key Responsibilities: • Provide real-time consecutive interpretation in Russian and English • Support communication in sectors including healthcare, legal, and insurance • Accurately convey meaning, tone, and context in both languages • Handle calls with professionalism and cultural sensitivity • Work effectively with remote technology in a virtual setting Training Program: Duration: 3 weeks, full-time (Monday to Friday) Language: Conducted in English Topics covered include interpretation standards, client protocols, software use, and industry-specific terminology Successful completion leads to an employment contract Training is compensated Job Type and Work Conditions: Full-time, 40 hours per week Rotating 8-hour shifts (24/7 operation), includes weekends and nights Remote work from anywhere in continental Portugal Equipment provided: Mini PC, monitor, headset, webcam, keyboard, mouse, and accessories Stable wired internet connection required (no Wi-Fi allowed) Requirements: • Fluency in spoken and written Russian (C2 minimum) • Excellent command of English (C1 minimum) in speaking and writing • High-speed internet connection via Ethernet (minimum 12 Mbps download and 1 Mbps upload) • Strong communication skills and attention to detail • Ability to work shifts including weekends and holidays • Residence anywhere within continental Portugal • Valid EU ID or a Portuguese residence permit or a temporary protection certificate Start your journey as a professional interpreter from the comfort of your home. Apply now and help break language barriers for individuals and organizations across the globe. Originally posted on Himalayas

Are you passionate about sportswear brands and love helping people finding solutions to their problems? Join our client's team for the sportswear project and support one of the worlds leading brands! Work remotely from anywhere in Bulgaria OR in a hybrid mode in Sofia. • Start Date: January 6, 2025 • Work Schedule: Monday to Saturday, rotational shifts (10:00 AM 7:00 PM or 1:00 PM 10:00 PM) Responsibilities: • Handle customer inquiries via phone, email, and chat in a timely and professional manner. • Resolve issues related to orders, deliveries, returns, and product information. • Maintain an in-depth understanding of of the client's sportswear products and services to provide accurate assistance. • Follow company protocols and guidelines for customer interactions and escalations. • Document customer interactions and updates in the system accurately. • Collaborate with other team members to ensure seamless customer service. • Stay updated on company policies, product launches, and promotional campaigns. Requirements: • Fluency in German (B2 and higher, written and spoken) and English B2+ (written and spoken). • Strong communication and problem-solving skills. • Ability to work in a rotational shift schedule. • Basic computer literacy and familiarity with customer service tools. • Local residency in Bulgaria is mandatory. Apply Today! (Only applications from candidates residing in Bulgaria will be considered.) Originally posted on Himalayas

Cross Border Talents is looking for Swedish speakers to join a great project in Portugal, for one of the most renowned tech brands! Location: Remote in Portugal Contract: Full-time, 12-month renewable Start Date: several start dates through June and July About the Brand: Join a global leader in technology and design a brand known for its innovation, sleek hardware, and exceptional customer experience. You'll be supporting users of its e-commerce platform through every step of their order journey. Your Role: As a Swedish-speaking E-commerce Support Specialist, you will help customers with everything from order tracking and returns to payment queries, ensuring a seamless and satisfying shopping experience. Your main tasks: • Handle inquiries related to online orders: delivery, returns, refunds, and payment issues. • Communicate with customers via phone, email, and chat. • Ensure data security in compliance with GDPR and PCI standards. • Escalate complex cases and follow internal procedures. • Collaborate with logistics and financial teams. You bring: • C2-level Swedish and higher and fluent English (C1). • Strong communication and customer service skills. • Detail-oriented mindset and problem-solving attitude. • Ability to work in rotating shifts (07:00-24:00, Mon-Sun). • Prior experience in customer support or back-office is a plus. • EU member state ID or a valid residence card for Portugal Originally posted on Himalayas