Remote job
Remote confirmedRemote German-Speaking Customer Service Representative (from Portugal)
AetherCore
Source: HimalayasLocation: PortugalPublished: Oct 23, 2026Confirmed active: Oct 23, 2026
TemporaryTravel
Our assessment
- Our reading of the full posting text confirms it: fully remote.
- 10 more open roles from this employer in our index. 9 of them fully remote.
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Job description
Start Date: November 18, 2024 and December 9, 2024 (remote from Portugal)
Our client is offering a remote customer service role with a prestigious cruise line, providing support in German to their customers. The ideal candidate will have a strong customer service background, with previous experience in contact centers or sales, ideally in tourism or travel-related industries.
Responsibilities:
- Handle inbound customer queries via phone, email, and chat.
- Provide high-quality service, ensuring customer satisfaction.
- Process bookings and sales, assist with troubleshooting and problem resolution.
- Maintain a keen attention to detail, managing multiple tasks efficiently.
Shift Schedule:
- Monday to Friday: 08:00h - 18:00h
- Saturday & Sunday: 08:00h - 17:00h
- Occasionally, availability until 19:00h
- Two rotating days off per week.
Requirements:
- Fluent German (C2 and higher)
- Previous customer service experience (contact center or similar).
- Digital literacy and problem-solving skills.
- Strong verbal and written communication skills in German.
- Multitasking ability and high attention to detail.
- EU member state passport/valid residence permit for Portugal/certificate of temporary protection for refugees (a MUST)
Originally posted on Himalayas
Customer ServiceCustomer Support SpecialistContact Center RepresentativesGerman Speaking Customer Service RepresentativeRemote German Customer Support SpecialistRemote Bilingual Customer Service RepresentativeMid level
This role is provided by an external source. Applications are handled on the source website.