Remote jobs

Cross Border Talents is recruiting Spanish-speaking Customer Service Advisors to join an exciting project in the technology and lifestyle sector, working remotely from Greece. Join us in delivering outstanding support for one of the most innovative global brands! Your Responsibilities: • Manage customer inquiries via phone, email, and chat • Provide technical troubleshooting and product support • Ensure first-contact resolution where possible • Deliver high levels of customer satisfaction and engagement • Accurately log all customer interactions and solutions provided Your Profile: • Spanish fluency at C2 level and higher, written and spoken • Strong English (C1) • Excellent communication skills and customer focus • Advanced technical aptitude • Willingness to work on rotational shifts Documents required: • high school completion diploma • birth certificate • a EU member state passport or a valid work and residence permit for Greece Originally posted on Himalayas

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About the Role Bybit EU is looking for the Head for Commercial / Business Development to lead our European commercial strategy, market expansion and revenue growth across regulated digital asset and financial services. Reporting directly to the EU Group CEO , you will lead the European commercial organisation, including Country Managers and their respective in-country Business Development, KOL, VIP Relationship Management and Community teams. You will work closely with Marketing, Product, Operations, Compliance and global Commercial teams to drive growth across European markets. Key Responsibilities Commercial Strategy & Growth • Define and execute the European commercial strategy aligned with business objectives, market opportunities and regulatory requirements. • Own commercial targets, revenue growth, trading volumes, customer acquisition and market expansion. • Identify strategic growth opportunities across retail, active trader, VIP and institutional customer segments. • Drive commercial performance through market-specific strategies, resource allocation and measurable KPIs. Country Management & Market Expansion • Lead the European Country Management function, ensuring effective execution of commercial strategies across priority markets. • Define country-specific business plans, growth targets and market development priorities. • Oversee in-country commercial activities, including business development, partnerships, KOL engagement, VIP relationships and community management. • Monitor country performance, competitive positioning and market opportunities to optimise commercial results. Business Development & Partnerships • Drive business development initiatives to expand Bybit EU's customer base, trading activity and market presence. • Develop strategic commercial partnerships with relevant fintech, crypto, trading and financial services ecosystems. • Identify new distribution opportunities, customer segments and revenue streams. • Collaborate with Product and Marketing to develop market-relevant propositions and commercial campaigns. KOL, Affiliate & Community Development • Lead European KOL, affiliate and community engagement strategies in collaboration with Marketing. • Build and maintain relationships with key influencers, trading communities and ecosystem partners. • Drive customer acquisition, engagement and trading activity through effective partner and community programmes. • Establish commercial performance targets, partnership frameworks and ROI measurement. VIP & Key Account Management • Lead VIP Relationship Management across European markets, focusing on high-value traders and strategic customers. • Develop customer acquisition, retention and relationship strategies for VIP, professional and institutional segments. • Drive trading activity, customer loyalty and revenue growth through personalised relationship management. • Partner with Product, Trading and Customer Services to deliver competitive propositions and exceptional client experiences. Commercial Performance & Governance • Own commercial budgets, sales forecasts, revenue reporting and performance management across European markets. • Establish KPIs covering customer acquisition, activation, trading volumes, retention, revenue and commercial efficiency. • Ensure commercial activities, partnerships and customer engagement comply with applicable European regulatory requirements. • Partner with Compliance, Risk and Legal to maintain appropriate governance over commercial activities and customer relationships. Leadership & Collaboration • Build and lead a high-performing European commercial organisation, including Country Managers, Business Development, KOL, VIP Relationship Management and Community teams. • Set clear objectives, performance …

Location: Remote (Portugal-based candidates only) Start Date: April 10, 2025 Full-time, 40 hours/week, 8 hours/day Monday to Sunday 08:00 to 19:00 - Rotative shifts Days off: 2 days (rotative) We are hiring an Italian-speaking Customer Service Representative to support our client's growing team. Work from home and provide top-notch assistance to travelers and passengers. Responsibilities: • Handle customer inquiries via phone, email, and chat. • Provide information about travel services and bookings. • Troubleshoot and resolve customer issues effectively. • Maintain accurate records and follow up with customers. Requirements: • Fluency in Italian (C1) and English (B2), both written and spoken • Previous customer service experience is preferred. • Previous sales experience is mandatory! • Ability to work rotational shifts. • Strong problem-solving skills and a customer-first attitude. • EU member state passport, a valid residence card for Portugal, an expression of interest or a job-seeker visa (a MUST) Originally posted on Himalayas

Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify 's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify 's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high-growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview We're looking for a Software Engineer - AI Data to join Speechify 's AI team and build the data pipelines that power our model training and next-generation AI products. We build high-quality datasets at petabyte scale and low cost by combining engineering, infrastructure, and research. We're looking for a strong software engineer who enjoys solving complex problems, exploring new data sources, and building systems that make AI training more efficient and scalable. What Yo u’ ll Do: • Discover new sources of audio data and build reliable pipelines to bring them into our training datasets. • Build and improve large-scale data-processing systems, optimizing for data quality, throughput, and cost. • Collaborate closely with AI Scientists to improve training datasets and support the development of next-generation models. • Take ownership of engineering projects from problem discovery through implementation and continuous improvement. An Ideal Candidate Should Have: • A degree in Computer Science or a related field, or equivalent practical experience. • 5+ years of professional software engineering experience, with strong backend development fundamentals. • Proficiency in Python and Bash in Linux environments. • Experience building and operating production systems, ideally involving data pipelines or large-scale data processing. • Strong problem-solving skills, initiative, and the ability to work independently in ambiguous environments. Nice to Have • Experience with web crawlers, data acquisition, or distributed data-processing systems. • Experience with cloud infrastructure and Infrastructure as Code, particularly GCP and Terraform. • Familiarity with ML training data, dataset quality, or audio processing. What We Offer • A dynamic environment where your contributions shape the company and its products • A team that values innovation, intuition, and drive • Autonomy, fostering focus and creativity • The opportunity to have a significant impact in a revolutionary industry • Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture • The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more • An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain The Belgium Based Salary range for this role is: 30,000-100,000 USD/Year + Bonus + Stock depending on experience. Think you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Originally posted on Himalayas

Are you passionate about bridging language barriers and facilitating clear communication in critical fields such as healthcare, legal, and insurance services? We are looking for fluent Russian and English speakers to join a remote interpreting team s upporting sensitive and technical conversations across various industries. As a Russian and English Interpreter, you will provide professional interpretation via phone and video channels. Your role is vital in ensuring accurate and culturally sensitive communication between Russian-speaking individuals and English-speaking professionals. This is a 24/7 rotational shift position requiring C1 proficiency in English and C2+ fluency in spoken and written Russian. Key Responsibilities: • Provide real-time consecutive interpretation in Russian and English • Support communication in sectors including healthcare, legal, and insurance • Accurately convey meaning, tone, and context in both languages • Handle calls with professionalism and cultural sensitivity • Work effectively with remote technology in a virtual setting Training Program: Duration: 3 weeks, full-time (Monday to Friday) Language: Conducted in English Topics covered include interpretation standards, client protocols, software use, and industry-specific terminology Successful completion leads to an employment contract Training is compensated Job Type and Work Conditions: Full-time, 40 hours per week Rotating 8-hour shifts (24/7 operation), includes weekends and nights Remote work from anywhere in continental Portugal Equipment provided: Mini PC, monitor, headset, webcam, keyboard, mouse, and accessories Stable wired internet connection required (no Wi-Fi allowed) Requirements: • Fluency in spoken and written Russian (C2 minimum) • Excellent command of English (C1 minimum) in speaking and writing • High-speed internet connection via Ethernet (minimum 12 Mbps download and 1 Mbps upload) • Strong communication skills and attention to detail • Ability to work shifts including weekends and holidays • Residence anywhere within continental Portugal • Valid EU ID or a Portuguese residence permit or a temporary protection certificate Start your journey as a professional interpreter from the comfort of your home. Apply now and help break language barriers for individuals and organizations across the globe. Originally posted on Himalayas

[https://app.ashbyhq.com/api/images/user-content/586ac3cb-f234-40cf-96fd-3daae8c41309/3a2721ac-0cf6-4bb5-a785-483b8d1018c3/Ashby_header.png] Що варто знати про SKELAR? Це венчур-білдер — іншими словами, компанія, яка будує компанії. З нами фаундери створюють consumer-бізнеси, які стають лідерами на глобальних ринках EdTech, Mental health, Petcare, FashionTech та інших. Скеларівці будують tech-продукти, які здобувають відзнаки від Product Hunt, The Webby Awards та отримують тисячі позитивних відгуків на TrustPilot. Загалом tech-продуктами наших бізнесів користуються 10+ млн людей у світі. Усе завдяки сильним командам, бо наші спеціалісти — це ключова цінність SKELAR. Для професійної реалізації ми створили середовище з експертизою та необмеженими можливостями — і шукаємо тих, хто прагне викликів. Шукаємо Creative Marketing Manager в команду, де разом піднімаємо планку результатів. Якщо ти зараз працюєш в Marketing Designer і хочеш перейти в креативний маркетинг, відгукуйся, такі профілі ми теж розглядаємо. ЩО РОБИТЬ ЦЮ РОЛЬ ОСОБЛИВОЮ • Масштаб тестування: гіпотези запускаються системно на широкому міксі каналів. • Рутина автоматизована: автобриф для постановки задач, шаблони і готова структура для варіацій, AI-стек для текстовок і ресерчу. Свої автоматизації можна викатити на всю команду. • Команда топових експертів ринку: User Acquisition, дизайн, MarTech та аналітика працюють пліч-о-пліч, і прямі партнерства з Meta і Google. • Два треки розвитку: поглиблення експертизи до Senior Creative Marketer або перехід у лідерську роль Creative Lead. ВИКЛИКИ, ЯКІ ЧЕКАЮТЬ НА ЦІЙ РОЛІ • Досліджувати ринок і конкурентів через спай-тули (Meta Ad Library, Adheart і тп) та формувати на основі цього креативні гіпотези. • Оформлювати гіпотези у ТЗ для дизайнерів і писати текстовки: хедлайни, дескрипшени, UGC-сценарії. • Запускати тести разом з User Acquisition менеджерами, аналізувати результати і робити висновки для наступної ітерації. • Масштабувати креативи, що показали результат, і створювати частину креативів самостійно за допомогою автоматизації і шаблонів. ЩО ДЛЯ НАС ВАЖЛИВО • 2+ роки досвіду у перформанс-маркетингу, зокрема повний цикл роботи з дизайнером — від постановки ТЗ і запуску до відповідальності за результат. • Досвід роботи зі спай-тулами та аналізу конкурентів, інтерес до автоматизації процесів. • Робота з метриками: вмієш аналізувати результати тестів та аргументувати рішення даними. • Буде плюсом: базові навички Figma / Adobe, робота з рекламними кабінетами Meta / Google, англійська для написання текстовок. ЩО ТИ ОТРИМАЄШ ДОДАТКОВО РАЗОМ З НАМИ • Внутрішні клуби за професійними напрямками: аналітика, продукт, маркетинг, розробка, фінанси і рекрутинг. • Тренінги, курси, відвідування конференцій. • Світлі та сучасні офіси в Києві й Варшаві, а також можливість повністю працювати віддалено. • Медичне страхування, корпоративний лікар. У SKELAR ми побудували середовище для професійної самореалізації: • SKELAR Platform. Це операційне ядро венчур-білдера, що допомагає фаундерам швидше проходити шлях від нуля до одиниці. Так команди бізнесів фокусуються на продукті — а 10+ команд в складі Platform закривають функції Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT та інші. • Нетворк та обмін досвідом як частина культури. Серед наших колег — кофаундери, які запустили не один бізнес, а також найсильніші спеціалісти на ринку. Тож ми маємо доступ до необхідної експертизи на відстані витягнутої руки. • Ексклюзивна доменна освіта. Ми створили власні навчальні програми для тіммейтів на вибір — від 2-місячної школи для менеджерів-початківців до інтенсивів про AI та професійних клубів з розробки, продакт-менеджменту тощо. • Вплив на системну допомогу Україні. Маємо благодійний фонд SKELAR foundation, який створили самі скеларівці — і завдяки кожному співробітнику втілюємо важливі соціальні проєкти. Наприклад, заснували перший у Європі акселератор для ветеранів https://veteranventure.skelar.tech/ і формуємо майданчик для підтримки ветеранів на рівні держави. • Екосистема для продуктивної роботи. Для скеларівців створені простори, які надихають на результат — з власним спортзалом, скеледромом, зеленими зонами Bali та бібліотеками. У спейсах, де сервіс, безпека та комфорт синхронізовані з темпом зростання команд, отримуємо вау-досвід та працюємо ефективніше. • Турбота про щоденний комфорт. Сніданки, обіди, доступ до спортивних тренувань в Києві або часткова компенсація занять у Варшаві, медичне страхування, оплачувані відрядження, якщо специфіка ролі передбачає такі поїздки, корпоративні знижки від партнерів. Більше розповімо на нашій зустрічі-знайомстві. Запрошуємо будувати the next big everything у SKELAR разом! [https://app.ashbyhq.com/api/images/user-content/586ac3cb-f234-40cf-96fd-3daae8c41309/bf8afb62-59f5-436b-b500-74f06bd0bb6e/Ashby_footer_eng.png]

RWE Offshore Wind GmbH To start as soon as possible, full time / part time, fixed term Join the Central Offshore Wind Operations team and help continuously improve the material data used across our offshore sites. You will combine AI, data analysis and operational insights to develop practical, user-friendly solutions for maintenance and materials management processes. About the role • Analyze operational challenges and translate user needs into clear requirements, prototypes, tests and practical solutions. • Maintain and continuously improve digital tools for Materials Management and Works Management processes using AI-assisted development. • Support the standardization and automation of materials management processes across offshore sites. • Collaborate with site teams, process owners and digital experts to implement and enhance practical solutions. • Create data checks and worklists to identify missing, inconsistent, duplicate or obsolete material information. • Manage the central inbox by reviewing requests, structuring information, tracking progress and routing cases efficiently. Job requirements and experience • Current enrolment in a degree programme at a university or university of applied sciences. • Strong analytical and conceptual skills. • Critical and responsible use of AI tools, including the validation of generated results. • Confidence in working with technical information and structured data. • A practical, solution-oriented approach combined with initiative. • Good written and spoken English and German. Advantageous, but not essential • Studies or practical experience in data science, engineering, business informatics or a comparable discipline. • Initial exposure to an industrial, maintenance or renewable energy environment. • Basic software development skills and experience working with structured data. • Experience with Python, SQL, Git, SAP or workflow automation. • Willingness to travel occasionally. Your benefits • First-hand insight into offshore wind operations and processes. • Ownership of improvements with a visible operational impact. • Flexible working arrangements and support from experienced professionals. • Opportunity to complete a thesis, subject to mutual interest. • Active contribution to the energy transition. From here, you benefit from many further advantages – Curious? Then click here! Apply with just a few clicks: ad code 93874, application period: 06/11/2026 . Any questions? Contact HR: Lena Lefarth, look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. We value diversity and therefore welcome all applications - regardless of gender, disability, nationality, ethnic and social origin, religion/belief, age, sexual orientation, and identity. #inclusionmatters As a global leader, RWE Offshore Wind is shaping tomorrow's energy on the high seas. We are active across Europe, Japan and Korea. We have already 18 wind farms in operation with an installed capacity of over 3 gigawatts. With over 20 years’ experience in developing, building, operating and maintaining offshore wind farms we have established long-term partnerships, working hand in hand with local businesses and communities. Every year, we invest millions of euros in new offshore wind projects and support harbours, educational programmes, local organisations and more. Our passionate workforce is committed to driving technological and sustainable improvements, delivering construction projects on time and within budget to the highest quality and safety standards, and contributing to the energy world of tomorrow. Want to learn more about working for RWE Offshore? Join Our Journey Offshore by watching the miniseries including 6 episodes, 5 ambassadors and one exciting trip Offshore. Originally posted on Himalayas

[https://app.ashbyhq.com/api/images/user-content/586ac3cb-f234-40cf-96fd-3daae8c41309/3a2721ac-0cf6-4bb5-a785-483b8d1018c3/Ashby_header.png] Що варто знати про SKELAR? Це венчур-білдер — іншими словами, компанія, яка будує компанії. З нами фаундери створюють consumer-бізнеси, які стають лідерами на глобальних ринках EdTech, Mental health, Petcare, FashionTech та інших. Скеларівці будують tech-продукти, які здобувають відзнаки від Product Hunt, The Webby Awards та отримують тисячі позитивних відгуків на TrustPilot. Загалом tech-продуктами наших бізнесів користуються 10+ млн людей у світі. Усе завдяки сильним командам, бо наші спеціалісти — це ключова цінність SKELAR. Для професійної реалізації ми створили середовище з експертизою та необмеженими можливостями — і шукаємо тих, хто прагне викликів. Шукаємо Creative Marketing Manager в команду, де разом піднімаємо планку результатів. Якщо ти зараз працюєш в SMM і хочеш перейти в креативний маркетинг, відгукуйся, такі профілі ми теж розглядаємо. ЩО РОБИТЬ ЦЮ РОЛЬ ОСОБЛИВОЮ • Масштаб тестування: гіпотези запускаються системно на широкому міксі каналів. • Рутина автоматизована: автобриф для постановки задач, шаблони і готова структура для варіацій, AI-стек для текстовок і ресерчу. Свої автоматизації можна викатити на всю команду. • Команда топових експертів ринку: User Acquisition, дизайн, MarTech та аналітика працюють пліч-о-пліч, і прямі партнерства з Meta і Google. • Два треки розвитку: поглиблення експертизи до Senior Creative Marketer або перехід у лідерську роль Creative Lead. ВИКЛИКИ, ЯКІ ЧЕКАЮТЬ НА ЦІЙ РОЛІ • Досліджувати ринок і конкурентів через спай-тули (Meta Ad Library, Adheart і тп) та формувати на основі цього креативні гіпотези. • Оформлювати гіпотези у ТЗ для дизайнерів і писати текстовки: хедлайни, дескрипшени, UGC-сценарії. • Запускати тести разом з User Acquisition менеджерами, аналізувати результати і робити висновки для наступної ітерації. • Масштабувати креативи, що показали результат, і створювати частину креативів самостійно за допомогою автоматизації і шаблонів. ЩО ДЛЯ НАС ВАЖЛИВО • 2+ роки досвіду у перформанс-маркетингу, зокрема повний цикл роботи з дизайнером — від постановки ТЗ і запуску до відповідальності за результат. • Досвід роботи зі спай-тулами та аналізу конкурентів, інтерес до автоматизації процесів. • Робота з метриками: вмієш аналізувати результати тестів та аргументувати рішення даними. • Буде плюсом: базові навички Figma / Adobe, робота з рекламними кабінетами Meta / Google, англійська для написання текстовок. ЩО ТИ ОТРИМАЄШ ДОДАТКОВО РАЗОМ З НАМИ • Внутрішні клуби за професійними напрямками: аналітика, продукт, маркетинг, розробка, фінанси і рекрутинг. • Тренінги, курси, відвідування конференцій. • Світлі та сучасні офіси в Києві й Варшаві, а також можливість повністю працювати віддалено. • Медичне страхування, корпоративний лікар. У SKELAR ми побудували середовище для професійної самореалізації: • SKELAR Platform. Це операційне ядро венчур-білдера, що допомагає фаундерам швидше проходити шлях від нуля до одиниці. Так команди бізнесів фокусуються на продукті — а 10+ команд в складі Platform закривають функції Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT та інші. • Нетворк та обмін досвідом як частина культури. Серед наших колег — кофаундери, які запустили не один бізнес, а також найсильніші спеціалісти на ринку. Тож ми маємо доступ до необхідної експертизи на відстані витягнутої руки. • Ексклюзивна доменна освіта. Ми створили власні навчальні програми для тіммейтів на вибір — від 2-місячної школи для менеджерів-початківців до інтенсивів про AI та професійних клубів з розробки, продакт-менеджменту тощо. • Вплив на системну допомогу Україні. Маємо благодійний фонд SKELAR foundation, який створили самі скеларівці — і завдяки кожному співробітнику втілюємо важливі соціальні проєкти. Наприклад, заснували перший у Європі акселератор для ветеранів https://veteranventure.skelar.tech/ і формуємо майданчик для підтримки ветеранів на рівні держави. • Екосистема для продуктивної роботи. Для скеларівців створені простори, які надихають на результат — з власним спортзалом, скеледромом, зеленими зонами Bali та бібліотеками. У спейсах, де сервіс, безпека та комфорт синхронізовані з темпом зростання команд, отримуємо вау-досвід та працюємо ефективніше. • Турбота про щоденний комфорт. Сніданки, обіди, доступ до спортивних тренувань в Києві або часткова компенсація занять у Варшаві, медичне страхування, оплачувані відрядження, якщо специфіка ролі передбачає такі поїздки, корпоративні знижки від партнерів. Більше розповімо на нашій зустрічі-знайомстві. Запрошуємо будувати the next big everything у SKELAR разом! [https://app.ashbyhq.com/api/images/user-content/586ac3cb-f234-40cf-96fd-3daae8c41309/bf8afb62-59f5-436b-b500-74f06bd0bb6e/Ashby_footer_eng.png]

Our Client, an international e-commerce company with a strong presence in the USA, is seeking a highly experienced and proactive Customer Service Manager to lead and scale its remote Customer Care team. This is a full-time remote position for a hands-on leader who can build efficient customer support operations, manage and mentor a team of Customer Care Specialists, and ensure an exceptional end-to-end customer experience in a direct-to-consumer e-commerce environment. About the company The company is dedicated to transforming family fun with innovative and safety-first trampolines. Founded by parents, for parents, its mission is to craft high-quality trampolines that bring joy and peace of mind to families everywhere. As a direct-to-consumer brand with its own logistics and delivery network, the company places a strong emphasis on customer education, post-purchase support, and technical assistance related to product assembly and installation. Exceptional customer service is a core value, supported by comprehensive warranties, including natural disaster protection. This role is ideal for someone who thrives in building structured processes, enjoys improving systems, and has deep experience supporting technically complex, self-assembly products in e-commerce. Key Responsibilities • Lead, manage, and mentor a remote team of Customer Care Specialists. • Design, implement, and continuously improve customer service workflows, policies, and SOPs. • Own the full customer support lifecycle: pre-sale questions, order management, shipping issues, delivery coordination, warranties, returns, and post-installation support. • Build and optimize processes for handling technical support cases related to product assembly, missing or damaged parts, and installation challenges. • Act as an escalation point for complex, sensitive, or high-priority customer issues. • Collaborate closely with Operations, Logistics, Warehouse, and Product teams to resolve delivery and technical issues efficiently. • Monitor team performance using KPIs (issue resolution time, ticket backlog, quality scores, etc.) and implement improvements. • Ensure accurate and consistent CRM usage, reporting, and documentation across the team. • Identify recurring customer issues and proactively suggest product, documentation, or process improvements. • Train the team on communication standards, de-escalation techniques, and technical product knowledge. • Represent the customer voice internally and advocate for an excellent customer experience at all levels. Requirements • Proven experience as a Customer Service Manager / Customer Support Manager in e-commerce . • Mandatory experience with direct-to-consumer brands that manage their own shipping and delivery. • Strong background in technical customer support for products that require home assembly or installation (e.g., furniture, fitness equipment, electronics, outdoor equipment, etc.). • Demonstrated ability to build, document, and scale customer service processes and systems. • Previous people management experience (leading, coaching, and developing support teams). • Fluent English with strong verbal and written communication skills (US market). • Deep understanding of CRM platforms, ticketing systems, and call management tools. • Highly organized, analytical, and process-driven mindset. • Calm, empathetic leader with excellent problem-solving and decision-making skills. • Comfortable working in a fast-paced, growing e-commerce environment. Nice to Have • Experience working with Amazon FBM Company • Experience working with warranty claims and replacement parts processes. • Experience scaling customer support teams in growing startups. Our Benefits • Work for a market-proven, fast-growing e-commerce company. • Competitive salary based on experience. • Fully remote work. • High level of ownership and influence over customer service operations. • Supportive, collaborative work environment. • Opportunity to build and lead a customer service system with real impact. Originally posted on Himalayas

PMO Consultant( SAP /Windchill Interface) German speaking Location: Friedrichshafen, Germany ( Remote) Contract Duration: 6-12months Engagement Type: Contract Language Requirements: English (Fluent) and German (Working Proficiency) Experience: Minimum 5 Years Project Environment: SAP, PTC Windchill, Enterprise Integration and Interface Management We are seeking an experienced PMO Consultant to support the internal project leadership team in the organisational management, coordination and governance of the SAP/Windchill Interface Task Force. The successful candidate will be responsible for integrated project planning, progress tracking, stakeholder coordination, governance meetings, management reporting, and risk and issue management across multiple cross-functional teams. The role requires strong organisational, analytical and communication skills, with the ability to coordinate international IT teams, maintain project transparency and provide reliable management information to support timely decision-making. 1. Project Planning and Progress Tracking • Develop, maintain and continuously update the integrated project plan. • Track project milestones, deliverables, dependencies and critical activities. • Consolidate progress updates from all participating teams and workstreams. • Identify schedule deviations, delivery risks and potential delays, escalating them to project leadership. • Maintain project trackers and provide transparent visibility of overall delivery progress. 2. Governance, Meetings and Facilitation • Organise and facilitate regular project meetings, governance meetings and workshops. • Prepare meeting agendas in coordination with project leadership. • Document key discussions, decisions, risks, issues and action items. • Prepare and distribute meeting minutes and maintain action and open-item registers. • Follow up with stakeholders to ensure agreed actions are completed on time. 3. Project Reporting and Management Communication • Prepare weekly and monthly project status reports and management presentations. • Support Steering Committee meetings and executive reporting. • Develop executive summaries, KPI dashboards and decision-support materials. • Consolidate project metrics and status updates across participating workstreams. • Maintain clear reporting on project progress, milestones, risks, issues and dependencies. 4. Risk, Issue and Action Management • Maintain and regularly update the project Risk Register and Issue Log. • Record emerging risks, issues, dependencies and escalation topics. • Coordinate mitigation activities with designated internal Single Points of Contact (SPOCs). • Track actions through to resolution and report overdue or critical items. • Ensure risks,issuesandescalations are clearly documented and visible to projectleadership. 5. Stakeholder and Interface Coordination • Coordinate communication and information flow between SAP, Windchill, Middleware, Business and Service teams. • Work closely with designated internal SPOCs and cross-functional stakeholders. • Organise cross-functional workshops, alignment sessions and project meetings. • Maintain an overview of interface dependencies, stakeholder responsibilities and outstanding topics. • Ensure consistent communication and timely escalation of project updates. Required Skills • Minimum 5 years of experience in PMO, project management or programme management within complex international IT environments. • Proven experience in cross-functional stakeholder coordination and project governance. • Experience supporting governance boards, Steering Committees and executive-level reporting. • Strong project planning, progress tracking, meeting facilitation and reporting skills. • Experience in risk, issue, dependency and action management. • Excellent written and spoken English. · Working proficiency in German. • Advanced proficiency in Microsoft 365, Microsoft Teams, Excel, PowerPoint and project planning tools. • Strong organisational, analytical, communication and problem-solving skills. Preferred Skills • Experience supporting IT programmes, transformation initiatives or global modernisation projects. • Familiarity with SAP and Product Lifecycle Management (PLM) systems. • Experience with PTC Windchill and SAP/Windchill interface or integration projects. • Understanding of enterprise integration, middleware and interface dependencies. • Experience in manufacturing, industrial or engineering environments. • Strong background in project governance and management reporting. Originally posted on Himalayas

JOIN THE TEAM BUILDING AN AI-FIRST COMPANY. Hostinger serves more than 5.5 million clients across 150 countries, but we're still excited about what we're creating next. AI is changing how we build products, support customers, work together, and solve problems. It helps us move faster, spend less time on repetitive work, and focus on bigger ideas. If you want your work to influence both what we build and how we build it, we'd like to meet you. Our culture: Guided by 10 company principles https://www.hostinger.com/principles. YOUR ROLE AT HOSTINGER Join Hostinger’s product marketing team as a Senior Marketing Project Manager! In this role, you’ll partner closely with our Product Marketing Leads to execute marketing initiatives end to end - from turning strategy into clear briefs to coordinating delivery with teams across marketing, product, and external partners. You’ll keep projects moving on time and on quality, helping translate product use cases, offers, and launches into campaigns that attract users, increase attach rate, and billings. Curious to learn more? Meet your future Team Lead: Jurgita Danusienė, Product Marketing Lead https://www.linkedin.com/in/jurgitadanusiene/ YOUR DAY-TO-DAY • Plan, manage and execute marketing campaigns and projects aimed at promoting our products • Work closely with the marketing and product teams to support product marketing activities • Work hands-on with affiliate and content partners, finding new partners, briefing collaborators, tracking performance • Keep projects on schedule and within budget, ensuring efficient resource allocation • Assist in identifying potential partners and researching relevant topics, use cases, and customer insights • Research industry trends, customer needs, and competitors to inform marketing strategies • Analyze campaign performance metrics, derive insights, and make data-driven recommendations for optimization. PRODUCT & CHALLENGES YOU MIGHT WORK WITH Domains Domain is the foundation everything else builds on. Without it, you can't have a website, a professional email address, or run email marketing campaigns. It's often the first step in starting a business too — your brand usually is your domain. With 400+ TLDs available from various registries, you can find one that fits your business perfectly. WHAT WILL HELP YOU SUCCEED • Experience in digital marketing, preferably in the tech or IT industry. Experience in product marketing is a plus • Hands-on experience in managing large-scale marketing projects or campaigns • Proven track record working in a fast-paced environment with cross-functional teams • Strong organizational and time management skills with the ability to set priorities, multi-task, and meet deadlines • Proficiency in analyzing success metrics and using data to make decisions • High attention to detail and excellent written/verbal English communication skills BENEFITS YOU'LL LOVE 360° Growth: You'll never stop learning here. Get access to Reforge https://www.reforge.com/ and CoachHub, go to global conferences, and borrow from our physical and digital libraries. Depending on your location, you can mentor or be mentored through TesoXchange https://tesoxchange.com/. People give each other open feedback https://www.hostinger.com/blog/reaching-your-peak/, share what they know https://www.hostinger.com/blog/learning-culture/, and take on new projects as their skills grow. Freedom & responsibility: Work where you do your best work: our offices in Vilnius, Kaunas, Jakarta, or Luxembourg, your home, or anywhere in the world. You plan your own day and own your results, and good ideas go live fast. Wellness simplified: Your wellbeing comes first. You get time off to recharge, a Headspace https://www.headspace.com/ subscription, and events focused on wellbeing. Depending on your location, you also get health insurance from day one, a gym membership, regular health checks, and clubs for sports, arts, and hobbies. Work hard – play hard: We celebrate wins together at Summerfest https://www.youtube.com/watch?v=CPnIDaaq0jc & Winterfest https://www.youtube.com/watch?v=AfytsnQyE2I, Town Halls, team-buildings, and workations. Meet the Client sessions connect you directly with the people you build for. Milestones outside work matter too, so we celebrate weddings, new parenthood, and graduations with you. Compensation starts at €4,000 EUR/month, depending on your experience and skills. We're always looking for experienced talent to raise the bar. If you're excited about the role but the listed compensation range doesn't align with your expectations, we still encourage you to apply — we're open to adjusting it based on the impact and value you bring. Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey Three. Two. Onboard

How you will make an impact at Vantis Wir verfolgen ein klares Ziel bei Vantis: Die Versorgung chronisch erkrankter Patient:innen messbar zu verbessern. Dafür entwickeln wir eine ganzheitliche Gesundheitsversorgung, die medizinische Exzellenz vor Ort mit den Vorteilen digitaler Lösungen vereint. Im Zentrum unserer Strategie steht ein hybrides Versorgungskonzept, das moderne Hausarztpraxen mit innovativen digitalen Tools kombiniert. Für unseren IT-Bereich suchen wir zum nächstmöglichen Zeitpunkt einen IT-Administrator (m/w/d) im Remote-Setting . In dieser Schlüsselrolle unterstützt du uns beim Managen und Planen unserer IT-Infrastruktur, sowohl in der Zentrale in München als auch in unserem bundesweit wachsenden Praxisnetzwerk, und trägst somit maßgeblich zum Erfolg von Vantis bei. Responsibilities • Administration und Weiterentwicklung unserer IT-Infrastruktur mit Fokus auf eine hybride Microsoft-Architektur sowie Sicherstellung von Datensicherheit, Systemverfügbarkeit und Backup-Konzepten • Planung, Aufbau und Betreuung von Netzwerken an MVZ-Standorten, inklusive bundesweiter Mitwirkung bei der IT-seitigen Eröffnung neuer Praxen in unseren Clustern Berlin oder Hamburg/Hannover • Verwaltung und Integration von Praxisverwaltungssystemen (PVS) • 1st- und 2nd-Level-Support für interne Nutzer:innen - remote und vor Ort an unseren Praxis- und Bürostandorten • Koordination mit externen IT-Dienstleistern, Herstellern und unserem zentralen IT-Team - zur Sicherstellung eines reibungslosen IT-Betriebs What you need to succeed • Mehrjährige Berufserfahrung (mind. 4-5 Jahre) als IT-Administrator:in oder in einer vergleichbaren Funktion • Fundierte Kenntnisse mit hybriden Microsoft-Umgebungen • Kenntnisse in der Nutzung und Administration von Praxisverwaltungssystemen (PVS) sind von Vorteil • Strukturierte, serviceorientierte Arbeitsweise • Deutschkenntnisse auf C1-Niveau in Wort und Schrift • Bereitschaft zu Dienstreisen (ca. 25%) für vor-Ort-Support und die Inbetriebnahme neuer Standorte Why Vantis • Purpose & Impact: Als Teil eines jungen Unternehmens gestaltest du die Gesundheitsversorgung von morgen aktiv mit und verbesserst damit die Versorgung von zehntausenden Patient:innen. • Inklusive Teamkultur: Bei Vantis zählt der Beitrag jeder einzelnen Person, wir kommunizieren offen und transparent und feiern kleine wie große Erfolge gemeinsam - sei es beim After-Work oder auf dem Oktoberfest. • Gesunde Balance: Mit Mittagszuschuss, ermäßigter Wellpass-Mitgliedschaft, flexiblen Homeoffice-Möglichkeiten und frischen Snacks im Büro bleibt dein Alltag ausgewogen und energiegeladen. • Moderne Arbeitsweisen: Wir arbeiten effizient und setzen KI konsequent im Arbeitsalltag ein, damit mehr Zeit für die Themen bleibt, die wirklich zählen. • Persönliche Weiterentwicklung: In einem schnell wachsenden Unternehmen erwarten dich beste Weiterentwicklungsmöglichkeiten, von einer steilen Lernkurve über den Wissensaustausch zwischen unseren Teams bis hin zu einem personalisierten Weiterbildungsangebot. • Partizipation am Unternehmenserfolg: Über unser Genussrechteprogramm partizipierst du direkt am Erfolg und Wachstum von Vantis.