Remote Jobs

About the Job Join us in reshaping the future of golf! With a team of over 85 passionate people, we're dedicated to our mission in revolutionizing the golf industry one swing at a time. Our international CRM team, based in Munich, is seeking a motivated Senior CRM Manager / CRM Lead (m/f/x) to become part of our company in a dynamic and innovative environment. Ready to embrace your Vice? Skip the copy paste. Show us your swing Your CV tells us what you’ve done. We want to understand why those experiences make you the right person for this role. So make your application your own: tailor your CV, tell us about your most relevant achievement, or surprise us with a short presentation. This isn’t a design contest, we’re interested in how you think, what you bring to the table, and what you want to achieve at Vice. Your Fairway • Set the direction for CRM and retention, owning the strategy, roadmap and targets. • Lead and grow the CRM team while staying hands-on yourself, from building campaigns and automations to digging into the data. • Own the CRM budget and tech stack, deciding on tools, partners and where to invest. • Represent CRM at management level, aligning retention priorities with company goals and influencing decisions across the business. • Drive customer retention and lifetime value, turning first-time buyers into loyal, repeat customers. • Own CRM performance and reporting, translating results into clear priorities for the team and for management. • Build a culture of testing and continuous improvement, and lead by example in how the work gets done. • Partner with teams across the business on cross-functional projects that improve the customer experience. Your Scorecard • Several years of experience in CRM, retention or lifecycle marketing, ideally in DTC or e-commerce. • Experience leading or mentoring people. • You enjoy both rolling up your sleeves and setting the direction, and you're comfortable switching between the two. • Strong hands-on knowledge of modern CRM and marketing automation platforms. • A data-driven mindset and confidence working with numbers to guide decisions. • Experience working across multiple markets. Experience with the US market is a plus. • Curiosity, a test-and-learn attitude and a drive to keep improving. • Fluent English. Additional languages are a plus. • A passion for golf is a bonus. Our Clubhouse • We embrace diversity and innovation. Our motley team comes from all backgrounds and perspectives, united by fresh and bold ideas. • Taking ownership from day one. Our ambitious vision relies on every individual stepping up to bring Vice Golf to the next level. • Make your work hours fit your life. Flexible work arrangements and remote work options cater to your work-life balance. • Grow with us. We place great emphasis on your personal development, where you benefit from not only regular performance feedback but also an annual training budget. • Escape the routine. Within the EU, you’re free to choose your workspace for two weeks a year. • Stay active. We’re invested in your well-being, subsidizing EGYM Wellpass so you can train for only 30 € a month. • Enjoy! Fuel your day with a varied selection of fresh meals and snacks from our Foodji. • Secure your (far) future! While retirement might seem distant to you, we’ve got you covered with options to enroll in our corporate pension plan. • Work hard play hard. Work on your golf skills and refine your swing on the state-of-the-art golf simulator and putting green in our office. • Enjoy the open bar. Have some Afterwork drinks on our rooftop while enjoying the view of the Alps.

About the Job Join us in reshaping the future of golf! Vice Golf has already proven that the opportunity for Corporate & Promotional Sales exists through our customization business, Retail Sales network and first promotional industry partners. Now we want to build on these learnings, scale what works and turn Corporate & Promotional Sales into a significant B2B business for Vice Golf. We are looking for an ambitious Sales & Business Development Manager (all genders welcome) who enjoys winning new customers, testing new routes to market and building something that does not yet have a finished playbook. You do not need to tick every box. You may bring experience from promotional products or merchandise, proven B2B sales skills, or a strong commercial background in golf, sporting goods or lifestyle. What matters is that you can sell, learn quickly and turn opportunities into business. This is an opportunity to join early, build the commercial foundations and grow with the business as we invest further in this area. Ready to embrace your Vice? Skip the copy paste. Show us your swing Your CV tells us what you have done. We want to understand why those experiences make you the right person for this role. So make your application your own: Tailor your CV, tell us about your most relevant achievement, or surprise us with a short presentation. This is not a design contest. We are interested in how you think, what you bring to the table, and what you want to achieve at Vice. Where you might come from There is no single perfect background for this role. We are especially interested if one of the following profiles describes you: • Promotional & Merchandise : You have worked in promotional products, corporate gifting, textile customization, branded merchandise, or an event or advertising agency and understand how customer-specific projects come together. • B2B Sales : You are a Sales Manager, Account Executive, New Business or Business Development professional with a proven ability to approach prospects and win new customers. • Golf, Sports & Lifestyle : You have sales or business development experience in golf, sporting goods or lifestyle, understand the market and ideally bring a relevant network. Your Fairway • Grow our Corporate & Promotional business by actively identifying, approaching and winning new customers and partners. • Own opportunities from first contact to proposal, negotiation and order, and build relationships that create repeat business. • Test different customer segments, offers and routes to market, learn quickly from results and scale what works. • Develop creative Vice solutions for companies, events and partners, from customized golf balls and clubs to accessories, bundles, gifting concepts and new ideas. • Build relationships with companies, promotional product distributors, merchandise partners, agencies and relevant industry networks. • Use our D2C customization business and international Retail Sales network to identify leads and unlock additional B2B opportunities. • Work closely with Sales, D2C, Marketing, Product, Design and Operations to turn customer ideas into commercially viable solutions. • Help simplify the customer journey and turn successful approaches into clear, repeatable sales processes. • Use CRM, AI and digital tools to find leads, understand the market, manage your pipeline and work smarter. • Bring market feedback into the business and help shape the next stage of Corporate & Promotional Sales, including new capabilities, scalable processes and future team growth as the business develops. Your Scorecard We are not looking for the perfect CV. We are looking for the right mindset and personality. • Sales drive : You enjoy opening doors, speaking with customers and turning ideas into revenue. • Builder mindset: You are comfortable creating structure while the business model is still developing. • Ownership: You take responsibility from idea to execution and do not wait for a perfect brief. • Commercial creativity: You can combine customer needs, brand, product and economics into attractive solutions. • Hands-on mentality: Calls, meetings, offers, events or improving a process - you step in where needed. • Tech curiosity: You naturally use CRM, AI and digital tools to improve prospecting, execution and learning. • Ideally 2-4 years of experience in B2B sales, business development, account management, promotional products, merchandise, sporting goods or a comparable commercial role. • Fluent in German and English • Willing to travel, meet customers and attend relevant industry events. Our Clubhouse • We embrace diversity and innovation. Our motley team comes from all backgrounds and perspectives, united by fresh and bold ideas. • Taking ownership from day one. Our ambitious vision relies on every individual stepping up to bring Vice Golf to the next level. • Make your work hours fit your life. Flexible work arrangements and remote …

Die Rolle Du hast Lust, die Zukunft des Golfsports mitzugestalten? Dann komm in unser Team! Gemeinsam mit über 85 passionierten Mitarbeitenden sind wir fest entschlossen, die Golfbranche zu revolutionieren. Unser internationales Team mit Sitz in München sucht eine/n motivierte/n Head of Business Operations oder Senior Business Operations Manager , welche/r bereit ist, Teil unseres Unternehmens in einem dynamischen und innovativen Umfeld zu werden. In dieser Rolle unterstützt du bei der Übersetzung unserer Umsatzziele in einen operativen Plan und bringst fünf eigenständige Teams entlang dieses Plans zusammen. Du bist die zentrale Schnittstelle für Planung, Timing und Abstimmung im Revenue- und Marketingbereich, die alles zusammenhält. Ready to embrace your Vice? Dein Fairway • Herunterbrechen der Monats- und Quartalsziele für D2C in Wochen- und Tagesziele mit konkretem Bezug zu Produkten und Promoaktionen • Entwicklung von Zielvorschlägen für das C-Level, welches den Plan final abnimmt • Pflege des Produkt- und Promokalenders mit Berücksichtigung von Prozessen und Deadlines • Sicherstellung der Vorlaufzeiten über fünf Teams (Ecom & UX, CRM, Performance Marketing, Brand & Marketing, Tech) sowie frühzeitiges Erkennen von Abweichungen und Eskalation an die relevanten Stellen • Leitung des wöchentlichen Trading-Reviews • Analyse von Problemen und Entwicklung von Lösungen gemeinsam mit den Teams • Unterstützung bei der Ausweitung der Planung auf weitere Vertriebskanäle (Green Grass, Specialty Retail, Amazon etc.) • Du entscheidest eigenständig über Promokalender, Rabatte und Team-Priorisierung; finale Entscheidungen bzgl. Budget, Preise und P&L bleiben beim C-Level Deine Scorecard • Kommerzielles Zahlenverständnis und Urteilsvermögen statt reinem Zahlenreporting • Fließende Deutsch- und Englischkenntnisse in Wort und Schrift • Mehrjährige Berufserfahrung (3+ Jahre) in den Bereichen Business Operations, Consulting, Chief of Staff, Commercial und Programm Management oder vergleichbare Erfahrung in komplexen Organisationsbereichen wünschenswert • Hintergrund im Performance Marketing, Content oder E-Commerce Technik sind von Vorteil, aber keine Voraussetzung • Organisationstalent um fünf Teams zusammenzubringen, Abhängigkeiten frühzeitig zu erkennen und für Abstimmung zu sorgen, bevor aus einer Lücke ein Problem wird • Kritisches Mitdenken, um den Status quo zu hinterfragen, eigene Ideen einzubringen und aktiv mitzugestalten, statt nur Pläne abzuarbeiten • Strukturiertes Denken mit Weitblick • Kommunikationsstärke, um mit erfahrenen Team Leads auf Augenhöhe zusammenzuarbeiten und Themen konstruktiv voranzutreiben, aber ihnen dabei den Raum für ihre Fachexpertise lässt • Begeisterung für Golf ist ein Plus, aber kein Muss Kein Copy-Paste. Zeig uns deinen Swing. Dein Lebenslauf zeigt uns, was du bisher gemacht hast. Wir wollen verstehen, warum genau diese Erfahrungen dich zur richtigen Person für diese Rolle machen. Mach deine Bewerbung also zu deiner eigenen: Passe deinen CV an, erzähl uns von deinem relevantesten Erfolg oder überrasche uns mit einer kurzen Präsentation. Hierbei geht es nicht um einen Design-Wettbewerb, uns interessiert, wie du denkst, was du mitbringst und was du bei Vice erreichen willst. Hinweis: Im Rahmen dieses Prozesses setzen wir unterstützend Künstliche Intelligenz ein; die finale Entscheidung trifft weiterhin unser Recruiting Team. Unser Clubhouse • Wir fördern Vielfalt und Innovation. Unser kunterbuntes Team setzt sich aus Menschen unterschiedlichster Herkunft und verschiedenen Blickwinkeln zusammen, alle vereint durch eine frische, mutige Idee. • Übernehme Verantwortung ab Tag eins. Bei uns spielt jede/r Einzelne eine wichtige Rolle dabei, Vice Golf voranzutreiben und unserer Vision so ein Stück näher zu kommen. • Passe deine Arbeitszeiten deinem Leben an. Bleib flexibel mit unseren individuellen Arbeitszeiten und Homeoffice Optionen. • Wachse gemeinsam mit uns. Deine persönliche Weiterentwicklung ist uns wichtig, daher erwartet dich bei uns neben regelmäßigem Performance Feedback auch ein jährliches Weiterentwicklungs-Budget. • Brich aus der Routine aus. Du hast die Möglichkeit, aus EU-Ländern deiner Wahl für insgesamt zwei Wochen pro Jahr remote zu arbeiten . • Bleibe aktiv. Dein Wohlbefinden ist uns wichtig, daher subventionieren wir EGYM Wellpass, sodass du für nur 30 € pro Monat trainieren kannst. • Guad‘n! Unser Foodji versorgt dich im Office mit einer abwechslungsreichen Auswahl an frischen Mahlzeiten und Snacks. • Wir sorgen für Deine (ferne) Zukunft. Auch wenn der Ruhestand noch in weiter Zukunft scheint, wir bieten dir eine optionale betriebliche Altersvorsorge an. • Work hard play hard. Perfektioniere dein Golfspiel und verfeinere deinen Schwung auf dem Golfsimulator und Putting Green in unserem Office. • Open Bar. Genieße Afterwork-Drinks auf unserer Dachterrasse mit bestem Blick auf die Alpen.