Remote job
Remote confirmedTrading Support Operator EMEA (m/f/x)
GRID eSports GmbH
Our assessment
- Our reading of the full posting text confirms it: fully remote.
- 7 more open roles from this employer in our index. 7 of them fully remote.
Automated assessment by nomado24, not an employer statement.
Job description
- Do you enjoy helping customers with complex issues?
- Are you a champion of customer-first processes?
- Do you have an interest in competitive video gaming?
If the answers to the above questions are yes, then this role could be ideal for you!
In this role, you will join the Support Organization at GRID, a team of customer-facing Support Operators across the globe, where a professional client-first mentality is crucial to delivering customer service excellence.
You will work closely with sportsbook customers and internal stakeholders to support the delivery of GRID's Odds products and trading-related services.
You will be responsible for investigating customer queries and operational alerts, communicating directly with customers, and supporting the resolution of issues affecting GRID's Odds products.
This role is provided by an external source. Applications are handled on the source website.