Reconciliation Administrator

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview:

Could you be our next Reconciliation Administrator ? Globe Life is looking for a Reconciliation Administrator to join the team!

In this role, you will be responsible for serving as the primary system administrator and technical liaison for both the Workday ERP and Trintech reconciliation platforms, ensuring data integrity, resolving technical issues, and providing first-level user support. You will manage system configuration, file transmission processes, and reconciliation matching rules while supporting bank and GL reconciliations in compliance with SOX guidelines and company policy. This role works closely with the Reconciliation Department Manager to implement new systems, train staff, and drive continuous process improvement.

This is a remote / work-from-home position.

What You Will Do:

• Own system configuration, matching rules, user access and security, and performance monitoring for both Workday ERP and Trintech platforms.
• Test system updates and enhancements and document all configuration changes.
• Perform daily verification and balancing of all file transfers to and from Workday and Trintech.
• Troubleshoot transmission errors and automated feed failures, validate data accuracy, and maintain transmission logs.
• Provide first-level technical troubleshooting for reconciliation staff and escalate complex issues to Workday, Trintech support, or IT as needed.
• Document issues and resolutions, tracking them through to closure.
• Configure new accounts and templates in Trintech and support system implementations.
• Train other departments and end users on reconciliation best practices and software use.
• Perform and review bank and general ledger reconciliations in accordance with SOX guidelines and company policy.
• Research and resolve outstanding reconciliation items, including unmatched items, paid-not-issued items, and amount differences.
• Serve as a liaison with banking partners to resolve issues and improve processes.
• Monitor and research suspense account items, notify relevant departments, and prepare journal entries to clear discrepancies.
• Escalate aging or unresolved suspense items as appropriate.
• Review Reconciliation Specialists' work for quality, SOX compliance, and adherence to company policy.
• Identify control weaknesses, recommend process improvements, and support audits with appropriate documentation.
• Assist the Reconciliation Department Manager with staff evaluations, workflow prioritization, and performance input.
• Participate in team meetings and support special projects as needed.

What You Can Bring:

• Associate degree in Accounting, Finance, Business Administration, or Information Systems is required.
• 5+ years of accounting or reconciliation experience is required.
• Strong analytical, technical, and communication skills with a high attention to detail are required.
• Solid understanding of GAAP and accounting principles and reconciliation processes is required.
• Advanced proficiency in Workday ERP, including system configuration and administration, is required.
• Advanced proficiency in Trintech reconciliation suite, including system administration, is required.
• Expert-level Microsoft Excel skills, including formulas, pivot tables, and macros, are required.
• Experience with file transmission processes and data integration is required.
• Background in bank reconciliations and positive pay processes is required.
• Experience with SOX compliance and internal controls is required.
• Experience training and supporting end users is required.
• Bachelor's degree in Accounting, Finance, or a related field is preferred.
• 3+ years of system administration or technical support experience is preferred.
• Technical certifications related to Workday or Trintech are a plus.
• Background in process improvement and system implementations is preferred.
• Ability to manage competing priorities and drive process improvement both independently and collaboratively.

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans …