Enterprise Architect for Health Customer (m/f/d)

Purpose

Enterprise Architect is responsible / accountable for development and optimization of IT architecture on Enterprise level: for this purpose this role caries out analysis and evaluation of customer and technical requirements; develops implementation concepts and holds accountability for implementation.

Enterprise Architect assumes responsibility / accountability for all interactions of components, systems, functions from the network to the point of interaction with the customer; in this context, this role designs a comprehensive vision  and co-create strategy  taking into account high level business requirements and implications, with a view to sustainability.

Among previous, this role identifies and evaluates innovations in technology fields and being actively involved with implementation within the Group and in the industry (standardization, open source communities, suppliers, interest groups, patents, etc.).

WHAT WILL YOU DO?

• Assume end-to-end responsibility for the technical feasibility, consistency and documentation of network solutions.
• Create, maintain and continuously develop network landscapes covering data centers, workplace environments, cloud services, applications, external partners and network or security providers.
• Document network architectures, system relationships, connectivity paths, data flows, routing dependencies and security boundaries.
• Develop network solution designs in close collaboration with the responsible T-Systems units, customer teams and external providers.
• Translate customer and project requirements into production-ready technical specifications, including:
• IP addressing and subnet requirements
• Routing and switching configurations
• Firewall rules and security policies
• VPN and external connectivity requirements
• Load-balancer entries
• DNS and other network-relevant parameters
• Create and maintain architecture and technical documentation using tools such as Microsoft Visio, DrawIO, Jira and Confluence.
• Plan and design new external connections and integrations involving data centers, cloud platforms, workplace services, service providers and external partners.
• Support the development and execution of network migration procedures, including current-state and target-state designs.
• Assess technical dependencies and risks associated with migrations, new integrations and infrastructure changes.
• Provide technical leadership and coordination during the implementation of network solutions.
• Prepare implementation-ready change packages and ensure that changes are appropriately documented, approved, tested and transferred into the relevant operational tools.
• Define standardization and automation use cases based on recurring network requirements and implementation patterns.
• Continuously develop the network architecture concept and integrate new customer, security and operational requirements.
• Provide cross-cluster incident support for issues involving connectivity, routing, switching, firewall policies, VPNs, DNS, load balancing or other network dependencies.
• Support a maximum reaction time of 30 minutes for cross-cluster incident-support requests.
• Analyze incidents using network landscapes, monitoring information, routing tables, firewall configurations, logs and other technical data.
• Perform or coordinate connectivity tests, routing analysis, monitoring checks and structured troubleshooting activities.
• Coordinate internal technical teams, external providers and manufacturers during complex incidents.
• Act as a technical advisor when ownership of an incident, requirement or network dependency is initially unclear.
• Contribute to root-cause analysis and provide technical input to Incident and Problem Management.
• Participate in customer consultations, project discussions, change meetings and technical governance forums.
• Contribute to the continuous improvement of network designs, operational processes, documentation standards and troubleshooting procedures.

YOU WILL SUCCEED IF YOU:

• Completed degree in Computer Science, Business Information Systems, Engineering or a comparable qualification with relevant professional experience.
• Have several years of experience in enterprise network architecture, network engineering, network operations or solution design.
• Have strong experience in planning network concepts and creating detailed network designs.
• Have senior-level knowledge of:
• TCP/IP and related network protocols
• Routing and switching
• IP addressing and subnetting
• DNS
• Firewalls and network security
• Site-to-site and client-to-site VPNs
• Load balancing
• Connectivity troubleshooting
• Have …