Remote job
Remote confirmedDutch-Speaking Inbound Customer Service Agent (m/f/d) – Remote
Avedo - Eine Marke der Ströer X GmbH
Our assessment
- Our reading of the full posting text confirms it: fully remote.
Automated assessment by nomado24, not an employer statement.
Job description
Speaking dutch (netherlands) and english isn´t a big deal for you? Then you're the right person to join our Avedo Contact Center as a Customer Support (m/f/d) finnish & english - full remote .
Your Benefits
- 100% remote – work from wherever you're most productive
- pay-per-ticket model – your earnings scale with your output
- fully remote training (5 days) before you go live
- personal onboarding and support from day one
- part of a growing international freelancer network
- long-term collaboration with real development opportunities
What you’ll do
You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience. In detail:
- Inbound calls and written customer communication (email/chat) in Dutch
- order management, returns processing, and general customer inquiries
- providing product information and shopping advice
- accurate documentation of each case in the CRM system
- close collaboration with your team and Team Lead
Requirements
What you bring
- first experience in customer service – ideally in an e-commerce, fashion, or contact center environment
- native-level Dutch (written and spoken) – this is a must
- good English skills for internal communication and training
- strong communication skills and genuine enthusiasm for customer contact
- self-motivation and discipline for independent remote work
- stable internet connection and a quiet workspace
- comfortable working with CRM tools and digital systems
Key details
- Collaboration on a freelance basis (not an employment contract)
Have we caught your interest? Then we should definitely get to know each other. With over 40 contact centers in Germany and around the world, we’re a strong partner for our customers. To make that happen, teamwork is our top priority. Together, we ensure that we’re not only successful but also create better customer experiences.
So, what are you waiting for? Apply for the Customer Support (m/f/d) finnish & english - full remote position in just a few minutes. We look forward to hearing from you!
All names are directed at all genders.
Originally posted on Himalayas
This role is provided by an external source. Applications are handled on the source website.