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14 Jobs found(Page 1 of 2)

Sales Development Representative

Remote
T

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Sales Development Representative supporting Twilio’s New Business and Strategic Sales organizations. About the job This role is critical to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy. As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you. Responsibilities In this role, you’ll: • Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform. • Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience. • Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline. • Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows. • Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling. • Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Growth-oriented and ready to build toward future leadership or customer-facing roles. • Goal-oriented and biased toward action (our quota is the floor, not the ceiling!). • Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach. • Comfortable with change and energized by a fast-moving environment. • Enjoy variety and creativity in your day-to-day workflow. • Have a demonstrated ability to navigate challenges with resilience. • Embrace responsibility and enjoy partnering with Account Executives as part of a team. Desired: • 1+ year of customer-facing experience. Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 0% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking …

Responsibilities:

In this role, you’ll: • Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.

Twilio
Oct 9
Ireland
View details

Staff Software Engineer (L4)

Remote
T

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff SRE, Platform Engineering About the job Twilio is looking for a Staff Site Reliability Engineer to join our Platform Engineering organization. SRE owns production health and resiliency at Twilio — we are accountable for whether our services stay available, performant, and recoverable for the customers who build their businesses on us. SREs here are software engineers who focus on reliability: you will architect systems with reliability designed in from the outset, define the SLIs and SLOs that determine whether we are meeting customer expectations, and build the automation that keeps our infrastructure efficiently ahead of capacity and performance demand. At the Staff SRE you work without day-to-day guidance, applying deep subject-matter knowledge and industry-leading practice to improve the products, processes, and services that Twilio runs on. You will own the reliability posture of significant parts of our production estate. Your impact will be felt across multiple teams rather than within one. This is a hands-on engineering role. You will write and deploy code that improves service reliability, orchestrate complex changes across systems, lead the response when production is degraded, and raise the quality bar for the engineers around you. Responsibilities In this role, you’ll: • Own the reliability posture of production services in your area — availability, latency, capacity, efficiency, performance, and the monitoring and alerting that makes them visible • Define, instrument, and operate against SLIs and SLOs, and use error budgets to drive engineering priorities • Identify trends and problem areas that threaten stability, and provide a path forward to mitigate risk before it reaches customers • Drive down repair items and prevent classes of incidents rather than resolving them one at a time • Improve detection, response, and recovery — reducing time to acknowledge, engage, mitigate, and restore, with fewer people pulled in • Design for failure: strengthen failure domains, validate recovery paths, and make production changes safer to ship and safer to roll back • Participate in on-call for the services you support, and lead the response when production is degraded • Write post-mortems that identify true root causes, and drive the follow-up work to completion • Oversee efforts to identify, diagnose, report, and document production problems across all reliability dimensions • Write, configure, and deploy code that measurably improves service reliability — maintainable, reviewed, documented, and well tested • Orchestrate complex changes across systems and services, documenting design changes, technical decisions, migration plans, and upgrades • Lead debugging, troubleshooting, and analysis of service architecture and design • Use code review to drive up the quality of your coworkers' code • Reduce the operational overhead required to run infrastructure and services • Drive projects from conception to completion for efforts spanning the concerns of your team • Coordinate across programs, collaborating with others to estimate and communicate delivery timelines • Break projects into milestones and tasks, track progress, and communicate updates to stakeholders • Identify and communicate changes that may impact stability Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 8+ years of related engineering experience, with a substantial portion focused on reliability, infrastructure, or platform engineering • Demonstrated accountability for production systems — you have carried a pager for services that mattered and owned the outcome when they failed …

Responsibilities:

In this role, you’ll: • Own the reliability posture of production services in your area — availability, latency, capacity, efficiency, performance, and the monitoring and alerting that makes them visible

Twilio
Sep 29
Ireland
View details

Staff, Escalations Manager

Remote ✓
T

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff, Escalations Manager 4, of the Escalations Management team. About the job This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilio's Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be equally adept at collaborating closely with internal teams to tackle complex technical issues for customers, along with handling technical, executive-level customer communications. This position is needed to help the Support Escalations team within Twilio Support Ops to ensure our customers get the most needed help at the most important time. We believe that when a critical escalation is handled appropriately, it instills trust and strengthens our relationship with our customers. We are hiring a EM 4 to support, empower, and assist the management team with leading a group of Escalation Managers globally. An ideal candidate is a leader who thrives in fast-paced environments and is passionate about escalation and incident management. As the EM 4 you will be the mentor, bringing out the best in your team members and helping them succeed. As the team grows, you are scaling the processes effectively. You are seeking improvements for efficiency and performance consistency across the team. You will foster a strong culture of collaboration and customer empathy in the team. Responsibilities In this role, you will: • Leadership: Be the change agent, go-to person, subject matter expert for the team • Coaching & Mentoring: Mentor or coach or train other team members on Performance, Soft Skills, Queue Management, Case / Incident Management best practices • Onboarding: Manage onboarding & training of new team members. Creating & delivering structured training sessions • Team Improvement: Identify training / process improvement opportunities. Create & implement trainings / solutions / process improvements accordingly. Identifies and recommends opportunities for improvement in channel engagement • Team Engagement: Communicate openly and effectively with their team. Share updates and timely disseminate information • Queue /Escalation / Incident /Case Management: Help advise on sensitive SDM Escalations, identify trends and blockers. • Post-Mortem Review: Review technical post-mortems and incident reports to translate complex root causes into clear, executive-ready narratives. • Reporting: E nsure all leadership-facing documentation clearly outlines the business impact, timeline, and remediation steps. • Project Lead: Works with Escalation Leadership and cross-functional project managers on OKR and project deliverables. Identify pain points and propose solutions (through projects/process improvements). Drive technical projects to bring improvements on the team. • Talent Acquisition: Assist in scaling the talent pipeline by conducting interviews and participating in calibrations Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 5+ years in a client-facing technical support role, supporting customers and internal teams and partners. • Experience using industry tools (Tableau, Excel, Jira, Zendesk etc.) to search databases, create custom queries, and generate reports • Consistently exceeds all KPIs for IC performance (TTS, SLA, Backlog management) • Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. • …

Responsibilities:

In this role, you will: • Leadership: Be the change agent, go-to person, subject matter expert for the team

Twilio
Sep 22
Spain
View details

Senior Software Engineer

Remote ✓
T

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position will be part of a team of talented engineers within our Commerce Platform Team, who build services and products that operate at a massive scale. This platform is central to Twilio's core business as it is responsible for managing the billing lifecycle and payment experience for our customers, while also acting as a gateway for discovering and selling our products. Billing is going through a transformational journey, and we are introducing new and exciting capabilities. The engineer in this role will be part of a team that focuses on the control plane, billing experience and account lifecycle management. The successful candidate will design, build, and operate core billing platform services that help transition our platform and our customers to the next generation architecture. These services work for all Twilio customers, regardless of their scale and billing complexity. The ideal candidate will build high-quality, innovative and fully performing software that complies with high levels of coding standards and technical design. This is to build and integrate services that continuously improve our ability to provide products to customers while simultaneously delivering industry leading availability. We do this by leveraging technologies that include AWS cloud infrastructure and APIs, Apache Kafka, Rest APIs (OpenAPI compliance), while also building our own services. Responsibilities In this role, you’ll: • Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform. • Design, implement, and operate both new features on our current services as well as new services that will be built from scratch. • Leverage your excellent communication and written skills to articulate the "why" of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact. • Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools. • Execute full software development life cycle (SDLC). • Develop flowcharts and documentation to identify solutions. • Write well-designed, testable code. • Document and maintain software functionality. • Troubleshoot, debug and upgrade existing systems. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! As a Commerce Platform engineer, you will design and build core platform services, REST APIs and take part in transitioning our platform to next generation architecture. We run on AWS cloud infrastructure and use AWS cloud data store, EKS, Glue, Kafka, Aurora RDS etc. *Required: • 5+ years of work experience building highly scalable products. • 5+ years of programming experience in object-oriented language (Java or similar) with clean code practices. • Expert knowledge in Object-Oriented Programming with a successful track record. • Experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems. • Experience working closely with our Product team to understand requirements and help to define technical work for the team. • Experience working with stakeholders at all levels - be able to dive into the nuts-and-bolts of how things work as needed. • Experience with relational and non-relational databases. • Experience delivering high levels of observability and proficiency in improving early warning systems, for example: has worked with Grafana/DataDog/Prometheus. • Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all …

Responsibilities:

In this role, you’ll: • Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform.

Twilio
Jul 16
Ireland
View details

Security Engineer, Incident Response

Remote ✓
T

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Security Engineer, Incident Response About the job The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments. You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions. You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program. Responsibilities In this role, you’ll: • Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications. • Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams. • Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity. • Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents. • Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment. • Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents. • Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work. • Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Proven experience: 3+ years of security incident response in a production-cloud environment • Subject-matter expert on security issues and technologies • Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections • Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment • Experience working across a technology stack on difficult security challenges and initiatives • Experience with SIEM platforms and the ability to extend their functionality • Experience with SOAR tools and automating manual security processes • Experience in either AWS, GCP, or other large cloud platform • Excellent written and verbal communication skills • Ability to influence and build effective working relationships with every level of the organization. Desired: • AI Model Security & Posture Management: Support Implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning • AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data • Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code. • Threat Intelligence Integration: Monitors external vendor data and …

Responsibilities:

In this role, you’ll: • Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.

Twilio
Jul 10
Ireland, United Kingdom
View details

Strategic Account Executive (German Speaking)

Remote ✓
T

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive (German Speaking). About the job This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on DACH. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and revenue growth, as well as sourcing net new opportunities within a set of accounts. Responsibilities In this role, you’ll: • Servicing the fastest growing customers in the region. • Growing our revenue and share of wallet within your key account list. • Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software. • Maintaining the highest levels of customer satisfaction. • Create pricing proposals, negotiating terms and managing the contract process. • Selling solutions to a technical and business audience. • Building trust and mutual respect with technical customers and peers. • Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. • Balancing challenging priorities and handling multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. • History of working with accounts ranging from large multinational enterprise customers to Digital Natives. • Demonstrated success by achieving quota on a consistent basis. • Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base. • A solid understanding of financial reporting within a direct customer base - Revenue tracking • German language proficiency Desired: • Ideally, you also have experience selling both to a business and technical audience. • Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business. • Curious networker • Strong emotional intelligence Location The position will be based in Spain. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com …

Responsibilities:

In this role, you’ll: • Servicing the fastest growing customers in the region.

Twilio
Apr 29
Spain, United Kingdom
View details

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Senior Fullstack Developer (m/w/d) - Claude Code Expert (Remote or Hybrid)

Remote ✓
S

LuniNora will operate an innovative online marketplace that monetizes life coaching and counseling in a new way. We are about to launch and are currently working on our technological solutions that make counseling accessible anytime, anywhere. We are creating a world in which everyone can find the right counseling easily, quickly, and fairly. If you love clean code, enjoy developing creative solutions and want to work on meaningful projects, then you've come to the right place. Tasks Support through launch and post launch phase, by: • Finalizing the development of feature set for launch • Establishing best practices in team • Converting the processes from development into operations modus • Benchmarking IT infrastructure and technical roadmap Potential of extended involvement in the future Requirements You are highly experienced in AI based software development – preferably Claude Code. Your skillset - Backend • TypeScript (advanced level) • Firebase/GCP Ecosystem • Node.js/Express • REST API Design - Deep understanding of HTTP, status codes, error handling • OAuth2 JWT Authentication based on Firebase solution • Skilled in implementing GitHub-based CI/CD pipelines for Firebase Functions across development, staging, and production environments. • Experience with o Twilio Integration o Stripe integration Nice to have – Backend • Experience with Firebase Admin SDK v12+ (breaking changes from v10) • Knowledge of webhook-driven architectures (Stripe, Twilio webhooks) • CORS configuration and cross-origin security in alignment with Google Cloud IAM permissions • Mailjet or similar email services Your skillset – Frontend (Supporting role) • SvelteKit v2 • Svelte 5 with runes ($state, $derived, $effect) • TypeScript • Tailwind CSS • Responsive design Benefits • Collaboration in an experienced team that has already built successful platforms • Involvement in all processes of company development • Plenty of scope for creativity and personal responsibility • Flexible working hours and a dynamic, appreciative environment • Access to an inspiring network of exciting personalities Originally posted on Himalayas

soonami.io GmbH
Oct 23
Germany
View details

Research Staff, Voice AI Foundations - Remote

Remote ✓
D

COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. COMPANY OPERATING RHYTHM At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. THE OPPORTUNITY Voice is the most natural modality for human interaction with machines. However, current sequence modeling paradigms based on jointly scaling model and data cannot deliver voice AI capable of universal human interaction. The challenges are rooted in fundamental data problems posed by audio: real-world audio data is scarce and enormously diverse, spanning a vast space of voices, speaking styles, and acoustic conditions. Even if billions of hours of audio were accessible, its inherent high dimensionality creates computational and storage costs that make training and deployment prohibitively expensive at world scale. We believe that entirely new paradigms for audio AI are needed to overcome these challenges and make voice interaction accessible to everyone. THE ROLE As a Member of the Research Staff, you will pioneer the development of Latent Space Models (LSMs), a new approach that aims to solve the fundamental data, scale, and cost challenges associated with building robust, contextualized voice AI. Your research will focus on solving one or more of the following problems: • Build next-generation neural audio codecs that achieve extreme, low bit-rate compression and high fidelity reconstruction across a world-scale corpus of general audio. • Pioneer steerable generative models that can synthesize the full diversity of human speech from the codec latent representation, from casual conversation to highly emotional expression to complex multi-speaker scenarios with environmental noise and overlapping speech. • Develop embedding systems that cleanly factorize the codec latent space into interpretable dimensions of speaker, content, style, environment, and channel effects -- enabling precise control over each aspect and the ability to massively amplify an existing seed dataset through “latent recombination”. • Leverage latent recombination to generate synthetic audio data at previously impossible scales, unlocking joint model and data scaling paradigms for audio. Endeavor to train multimodal speech-to-speech systems that can 1) understand any human irrespective of their demographics, state, or environment and 2) produce empathic, human-like responses that achieve conversational or task-oriented objectives. • Design model architectures, training schemes, and inference algorithms that are adapted for hardware at the bare metal enabling cost efficient training on billion-hour datasets and powering real-time inference for hundreds of millions of concurrent conversations. THE CHALLENGE We are seeking researchers who: • See "unsolved" problems as opportunities to pioneer entirely new approaches • Can identify the one critical experiment that will validate or kill an idea in days, not months • Have the vision to scale successful proofs-of-concept 100x • Are obsessed with using AI to automate and amplify your own impact If you find yourself energized rather than daunted by these expectations—if you're already thinking about five ideas to try while reading this—you might be the researcher we need. This role demands obsession with the …

Deepgram
Oct 10
Netherlands
View details

Sales Operations Manager

Remote ✓
T

We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, we may help to find the right ones. Currently, we are looking for a Sales Operations Manager for RNK Health. Type: Full-time Location: Remote About RNK Health RNK Health is a fast-growing telehealth brand. We help people get treatments like NAD+, sermorelin, tirzepatide, semaglutide, and B12 — prescribed by licensed providers and shipped to their door. We run our own ads, our own funnels, and our own sales and support team. What this job is You own the machine the sales team runs on — the systems, the data, and the deliverability. If a call gets flagged as spam, a text doesn't land, a lead routes to the wrong rep, or the dashboard lies, that's you. You make sure the team's tools work, their numbers are trustworthy, and their messages actually reach people. This is a hands-on, technical operations job. You'll configure dialers, register campaigns, chase down deliverability problems, build routing rules, and keep the reporting honest. You partner closely with the Sales Director, who owns the people and the words — you own the plumbing underneath. What you'll own • Phone and text deliverability. Our calls and texts have to land. You watch spam-flag rates, keep numbers healthy, rotate them when needed, manage local presence and branded calling, and A2P 10DLC registration. You own text delivery rates and fix blocking problems before they cost a week of revenue. You work directly with the vendors (Twilio, First Orion, and others). • Systems and tooling. Own our tools and how they connect. Configure them yourself — powerlists, dialer settings, integrations, link and UTM tracking. When the Sales Director needs a new capability, you build or source it. • Lead routing and distribution (build). The Director sets the strategy for who gets which leads; you build and maintain the routing that makes it happen — speed-to-lead rules, cadence automation, no-answer logic. • Tracking and attribution. Own how we attribute calls, links, and purchases: UTM and link structure, subscription metadata, call tracking, and pickup / connect / conversion measurement. If we can't trust the numbers, nothing else matters. • Reporting and dashboards. Own the data behind the sales dashboard — the pipeline, the definitions, the accuracy. The Director reads the numbers; you make sure they're right and available. • Testing infrastructure. The Director decides what to test; you run it cleanly — proper setup, one variable at a time, correct measurement, and a written record of results. You make sure a 'win' is really a win. • Compliance (technical). You implement the compliant opt-in flows, consent tracking, A2P registration, and subscription disclosures. You work with the Director and compliance to keep every channel legal at the systems level. Who we're looking for • Three or more years in sales ops, rev ops, or a technical operations role supporting an inside sales or call center team • You know phone systems, dialers, and CRMs well enough to configure them yourself, not just file a ticket • You've fixed a spam-flagging or text-blocking problem before and can explain exactly how • You live in spreadsheets and can build a report someone can actually trust • You understand A2P 10DLC, deliverability, and calling/texting compliance — or can get up to speed fast • You're the person who notices a number is wrong before anyone acts on it Nice to have • Experience in telehealth, supplements, weight loss, or another subscription health business • Experience with dialer tools (Kixie, Calltools, or similar), omnichannel marketing tools (Customer.io http://Customer.io, SalesMSG, or similar), CRM (Sales Force, HubSpot, GoHighLevel, or similar), and other sales-related software (Twilio, First Orion, Plivo, etc.) • You've set up A2P 10DLC or branded calling from scratch • Light scripting / SQL, or comfort with APIs and integrations First 90 days • Days 1–30: Learn our stack end to end (Kixie, Customer.io http://Customer.io, CRM, tracking), audit our number health and deliverability, and hand us a written list of the biggest systems and deliverability leaks. • Days 31–60: Fix the top deliverability issue, clean up lead routing, and get our tracking and attribution trustworthy end to end. • Days 61–90: Stand up a reporting layer the Director and leadership can trust, and deliver a clear roadmap for tooling and deliverability for the next quarter. How to apply Send your resume plus a short note answering two questions: • Our texts start getting blocked on a Monday morning. Walk us through your first four hours. • Describe a system or deliverability problem you fixed that saved or made real money. What was broken, what did you do, and how did you measure it?

Employees

1-50

Toogeza
Sep 16
EU
View details

(Senior) Backend Engineer

Remote ✓
B

bunch https://www.bunch.capital/ is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you. YOUR ROLE You will be at the core of building the technology that powers bunch. We aim to build something meaningful with high impact, not just write code. We offer you freedom and ownership to build the right solutions and influence the product roadmap. • Design and implement robust, scalable, and secure backend services that solve real customer problems • Collaborate with your Product Managers, by actively participating in problem discovery and solution creation by leveraging your technical expertise • Work closely with other cross-functional teams to ensure a smooth delivery of new features and improvements • Maximize your team’s output by enhancing functionality and proactively addressing technical debt as well as actively contributing to improving collaboration and communication ABOUT YOU • To excel as a member of the Product Development team, you should combine a passion for technology with an entrepreneurial mindset and strong problem-solving skills • You are a team player with excellent communication skills and a strong work ethic • Proficient in backend development with TypeScript or any strongly typed language, SQL databases Nest.js or similar web/dependency management frameworks (e.g., Spring Boot) • Strong understanding of system design principles, scalability, and performance tuning • 5+ years of professional experience building backend systems in fast-paced environments • Experience with fintech, highly regulated industries, or document processing is a plus • Note: This position is open to mid-level and senior candidates; we’ll tailor responsibilities and compensation to the right level of experience depending on the outcome of the interview process. OUR TECH STACK We strive to keep our technology stack as simple and efficient as possible. • Frontend & Backend: TypeScript on both the frontend (Svelte, but moving towards React) and the backend (Node.js with Nest.js) • Database: MySQL • Infrastructure: Kubernetes (K8S) on top of AWS • Source Control & CI/CD: GitHub • Third-Party Applications: • FusionAuth for authentication • Retool for low-code internal frontend solutions • Twilio and SendGrid for sending SMS and emails • Tally for creating custom forms WORKPLACE & BENEFITS • Customizable benefits package (wellbeing, sport, mobility, food, and more) • 28 days of vacation, plus 2 company days and local public holidays • Remote setup • Up to 4 remote calendar weeks a year • A great tech and work setup • Work with a diverse team of 120+ bunchies from 40+ countries, with leaders who are best-in-class in their domains WHAT YOUR INTERVIEW JOURNEY WILL LOOK LIKE • First interview with the People team (20 min): get acquainted with the bunch and to understand if what we’re offering is what you’re searching for • Hiring Manager Interview (60 min): this conversation with an Engineering Manager will cover product-focused culture and values, including collaboration, ownership, self-awareness, and quality standards. • Technical Interview (60 min): this interview in the form of a technical conversation with two engineers will focus on collaborative problem-solving, starting with open-ended questions and progressing to more specific challenges or short algorithm tasks. • Final Round: Meet our CTO (45 min) to learn about ways of working, vision for bunch, and team culture. • Meet-and-Greet (Optional - 30 min) to meet a few members of your future cross-functional team. About bunch bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management. We've 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026. We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that actually matters to the people using it. ____ At bunch, we're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to all qualified applicants. We process personal data in line with applicable laws (including GDPR). See our Privacy Policy https://www.bunch.capital/privacy-policy for details on your rights and how to reach us.

Responsibilities:

You will be at the core of building the technology that powers bunch. We aim to build something meaningful with high impact, not just write code.

Employees

50-200

Bunch
Aug 20
Portugal, Spain
View details

Alliance and Partnership Manager – EMEA

Remote ✓
A

About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. To learn more about us, visit www.airship.com , read our blog or follow us on LinkedIn. About the Role The Airship Partnership team drives business relationships with leading agencies and technology vendors to jointly deliver high-impact customer engagement and expand Airship's presence across the MarTech ecosystem. We are looking for an Alliance and Partnership Manager – EMEA to drive our initiatives and efforts with our ecosystem of agencies and technology partners across Europe, Middle-East and Africa (with a core focus on UK, Germany and France). You will be responsible for developing and managing a portfolio of agencies (such as Merkle, VML, Publicis, Deloitte Digital…) and strategic ISVs (like Google Cloud, Twilio, Salesforce, and other MarTech platforms) and driving revenue and market share by sourcing and influencing sales opportunities. This is a hands-on, high-impact individual contributor role. You will work in coordination with the VP of Global Partnerships, who provides strategic direction and executive air cover, while you execute day-to-day partner development, activation, co-sell motions. You will also be a key bridge between our partners and Airship's Sales as well as Product and Marketing teams. What You'll Do • Build and execute a systematic co-sell motion: define playbooks, identify joint targets with priority tech partners. Foster collaboration with Airship AEs and enable partner sales teams to ensure Airship stays top-of-mind • Drive Sourced & Influenced Revenue: Generate new pipeline through proactive outreach, joint solution positioning, and partner introductions. Accelerate existing deals by leveraging partner networks, providing critical deal help, intel, new contacts, and highlighting integration value • Act as GTM connective tissue: Collaborate with Sales, Customer Success, Solutions Engineering, Marketing, and Product to align partner initiatives with Airship's GTM priorities • Represent Airship: Attend partner events, technology conferences, and ecosystem forums, with a goal to generate and accelerate opportunities • Track, report, and achieve partner-attributed pipeline and revenue goals, using market and partner intelligence tools (e.g., Crossbeam) to quantify impact and refine priorities • Operationalize Tech Alliances: Lead the daily relationship, joint business planning, regular syncs, and QBRs with key tech partners (Salesforce, Google, Twilio, Movable Ink, etc.). Serve as the primary bridge between partner and Airship teams within your region • Enable and Activate Tech Partners and Airship Teams: Train partner teams on Airship's value proposition and use cases. Develop and maintain joint assets (one-pagers, battle cards, integration briefs) to empower partners to independently refer opportunities. Ensure Airship teams are knowledgeable on all tech partners and serve as their primary interface • Expand the Ecosystem: Identify and onboard new technology partners by assessing joint value proposition, customer overlap, technical fit, and strategic alignment with Airship's roadmap • Drive Co-Marketing: Help Airship and partner Marketing teams develop joint content, co-branded campaigns, and event activations that amplify partner relationships • Facilitate Product Collaboration: Work between Airship and partner Product teams to develop or enhance integrations and joint solutions that address customer and market needs. Encourage adoption by collaborating with Customer and Product Marketing teams What We're Looking For • 10-15 years of experience in technology partnerships, business development, or channel sales within the SaaS or MarTech industry • Native in English or bilingual and mastering a second language (French or German) • Demonstrated track record of generating partner-sourced pipeline and/or influenced revenue in a quota-bearing or target-driven partnerships role • Existing network of relationships with leading Agencies (customer-marketing or digital experience focused) or Technology partners relevant to the …

Responsibilities:

• Build and execute a systematic co-sell motion: define playbooks, identify joint targets with priority tech partners. Foster collaboration with Airship AEs and enable partner sales teams to ensure Airship stays top-o…

Airship
May 8
Germany
View details

Senior Pre-Sales Solutions Engineer - Europe

Remote ✓
D

COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. COMPANY OPERATING RHYTHM At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Note: this is a remote role that is to be based out of one of the following countries: • United Kingdom • Ireland • Scotland • Switzerland • Germany • Austria • Netherlands • Spain Opportunity Deepgram is expanding globally and operating a follow-the-sun model. We are hiring a Pre-sales Solutions Engineer in EMEA to win complex technical evaluations, design clear solution paths, and drive repeatable adoption for strategic accounts. Our strategic Account Executives do not hand off their customers after the first sale, so you will partner long-term across discovery, POC, production launch, and expansion. You will focus on pre-sales, yet you will often step into post-sales style work when the stakes are high and continuity matters. About Applied Engineering at Deepgram Applied Engineering blends what many companies split into Solutions Engineering, Solutions Architecture, Solutions Consulting, and Technical Support. We are builders and communicators who bridge sales and engineering. We help customers move from problem to production with speed, clarity, and measurable outcomes. What You’ll Do • Lead technical discovery for strategic opportunities. Map business goals to measurable technical success criteria and an evaluation plan. • Design, scope, and execute POCs that prove value. Define datasets, metrics, and timelines that land a clear technical win. • Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs. Show, do not tell. • Advise on architecture for accuracy, latency, scalability, and cost. Cover cloud, self-hosted, hybrid, and data residency needs. • Run security and compliance threads common in EMEA. Prepare crisp responses for GDPR, ISO 27001, SOC 2, and vendor risk reviews. • Triage and debug issues during evaluations. Collaborate with Product, Engineering, and Support to unblock customers quickly. • Create reusable assets that scale. Turn repeated requests into working samples, reference architectures, runbooks, and field guides. • Partner with Solutions Architects and Support for seamless continuity after initial wins. Stay involved through expansion phases when needed. • Enable the field. Collaborate with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases. REGIONAL EXPECTATIONS • Based in an EMEA time zone with strong overlap to customer business hours. • Excellent written and spoken English. Additional European languages are a strong plus. • Familiarity with procurement, InfoSec, and data privacy expectations across EMEA, including GDPR and data residency. YOUR FIRST 90 DAYS In the first weeks you will pick up low-risk customer tickets to learn our systems and support flow, then progress to pre-sales escalations tied to active opportunities and engagements driven by Account Executives or partners. First 30 days • Ramp on Deepgram’s product surface area, platform APIs, SDKs, evaluation methodology, and security review materials. • Shadow strategic discovery and POC calls. • Triage and resolve low-risk tickets with a …

Deepgram
Mar 17
EU
View details
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