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9 Jobs found

Senior Manager, Customer Complaints

Remote
O

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge. A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks. You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions. What You’ll Be Doing • Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. • Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented. • Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation. • Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues. • Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation. • Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings. • Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions. • Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation. • Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You • Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure. • Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a …

OKX
Oct 22
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Overseas Operations Manager (P2P)

Remote
O

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. Role Overview We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets. This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes. Key Responsibilities • Market Expansion & Growth Strategy • Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth • Monitor regional regulatory developments and assess their impact on P2P business models • Continuously adjust market strategy based on competitive landscape and market shifts • P2P Merchant & Ecosystem Management • Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures • Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness • Improve completion rate, trading efficiency, and dispute resolution performance • Develop structured management frameworks for regional merchant operations • Operational Optimization & Cross-Functional Collaboration • Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design • Provide structured feedback on product gaps, user pain points, and regional behavioral differences • Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling • Data Monitoring & Competitive Intelligence • Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate) • Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns • Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses Requirements • 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred • Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China) • Experience at major exchanges • Strong understanding of: • P2P liquidity dynamics and spread formation • Regional payment systems (bank transfers, local e-wallets, alternative rails) • Proven ability to adapt operational strategy based on market and competitive changes • Strong analytical skills with data-driven decision-making capability • Excellent cross-functional collaboration skills • Fluent in English; Chinese or other regional languages are a plus Preferred Qualifications • Experience managing regional teams, community contributors, or local operators • Strong understanding of overseas P2P fraud patterns and payment risks • Ability to independently articulate structural differences between regional P2P markets Perks & Benefits • Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • Wellness and meal allowances • Comprehensive healthcare schemes for employees and dependants • More that we love to tell you along the process! LI-AZ1 #LI-REMOTE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice .

OKX
Oct 22
Check country restrictions
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Head of Marketing Compliance

Remote
O

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Compliance Department at OKX is responsible for promoting a strong compliance culture and supporting the business in meeting its regulatory obligations and managing enterprise risk. The Marketing Compliance function develops and applies standards for marketing and external communications across the markets in which OKX operates. Its remit covers advertising, promotions, social media, influencers and affiliates activity, and product launch communications for CeFi and DeFi offerings, from campaign planning through approval and post-campaign review. We work with Marketing, Product, Legal, Risk, and Compliance teams to assess regulatory requirements, put practical risk-based controls in place, and support timely and compliant go-to-market execution. About the Opportunity We are looking for a strong leader to join our compliance team and continue building out our marketing compliance function. This role will involve building a marketing control framework supported by policies and procedures, developing review and approval processes, and working closely with Product, Marketing, and Legal teams to ensure marketing communications and initiatives comply with applicable laws, regulations, and internal standards. This role blends strategic oversight with hands-on involvement in marketing lifecycle governance, from ideation through execution and post-campaign review and ongoing monitoring. The ideal candidate is a forward-thinking compliance leader who can balance regulatory rigor with business enablement in a fast-paced, high-growth environment. What You’ll Be Doing • Lead a marketing compliance function and scale up the team. • Design and implement a scalable global compliance framework supported by policies and procedures governing marketing and external communications, including advertising, promotions, social media, and product launch communications. • Develop and maintain marketing compliance policies and procedures tailored to the unique risks associated with both CeFi and DeFi offerings. • Work closely with Legal and Compliance teams to define and operationalize a review and approval process for marketing and product communications, ensuring timely and compliant go-to-market execution. • Establish a robust and effective ongoing post-publication monitoring program to ensure that post-campaign marketing materials (including social media and engagement with influencers/KOLs and affiliates) and lookbacks adhere to global and local marketing standards. • Leverage AI-enabled technological solutions to develop a holistic global marketing compliance controls framework that can scale appropriately with the business’ growth. • Track, report, and remediate incidents or issues arising from marketing activities. • Monitor global regulatory developments relevant to crypto marketing and advertising. Proactively assess and implement required changes to the marketing compliance program based on regulatory updates. • Partner with Product, Legal, Risk, Central Compliance and Marketing teams to ensure all product launch communications and campaigns are fully compliant with global regulations and company policies. • Support the business in making decisions while considering regulatory risks and compliance obligations. • Develop materials to improve understanding of compliance and regulatory risks across teams and deliver regular training and knowledge-sharing sessions. What We Look For In You • Experience as a lead in compliance, legal, or marketing compliance roles, ideally within financial services or fintech. • Ability to multi-task and work in a high-paced environment. • Deep understanding of marketing regulations and standards across key jurisdictions (e.g., US, UK, EU, APAC). • Experience in crypto, blockchain, or digital assets, with strong familiarity with both CeFi and DeFi ecosystems. • Proven ability to design and implement compliance frameworks and controls from scratch. • Excellent stakeholder management and communications skills across global and cross-functional teams. • Experience engaging with regulatory bodies or …

OKX
Oct 22
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Growth Manager - Influencer Program

Remote
O

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity OKX Europe is building a local influencer program from zero to hero: a curated roster of Tier 1-2 crypto, FinTech and finance voices in key European markets who drive sentiment, amplify launches, and share our brand narrative. This is a PR and amplification program, not an affiliate channel. You own the roster build, the content operations that keep it fed, and the 24 hour response system that activates it during a sentiment event. What You’ll Be Doing • Map and rank Tier 1 targets per market: top voices from sectors including but not limited to crypto, Fintech, traditional finance, payment and sports, across channels including but not limited to YouTube, X, TikTok, Instagram, podcasts, and Telegram, ranked by verified follower count, excluding anyone already in the Affiliate programme • Mine competitor amplifiers: identify who consistently amplifies key competitors, their launches, and track top finance/crypto podcast charts per market • Run direct outreach against the mapped list, manage the inbound portal pipeline • Acquire and negotiate deals with KOLs. • Build and maintain brief templates per campaign type: launch, promo push, always-on education • Maintain a localized asset kit per market: visuals, approved claims, risk warning language, disclosure wording • Distribute a weekly/monthly/quarterly narrative refresh to the full roster What you will own • Local influencer roster build and management • Content operations infrastructure: brief templates by campaign type, localized asset kits, narrative refresh cadence • Reporting: impressions, reach, engagement, and positive share of voice (SOV) per market, tied to the goals below What We Look For In You • Must-haves: • Years running an influencer, or creator program, ideally in crypto, fintech or payments • Has built a ranked outreach target list from scratch (real follower verification, competitor amplifier mapping), not just inherited or managed an existing spreadsheet of names • Can negotiate and retain creators on a non-cash-per-conversion basis: this is a sentiment/access/merch/community trade, not an affiliate deal • Data-driven mindset with experience tracking acquisition, engagement, trading volume, ROI, and other performance metrics. • Comfortable being measured on SOV, sentiment, and response speed rather than conversion or ROAS • Native or fluent in at least one EEA market language, plus English • Existing relationships with crypto/finance YouTubers, X voices, or podcast hosts in at least one key European market is a strong plus • Decent understanding of local EU financial-promotion and influencer-disclosure requirements; able to ensure all content follows brand and compliance guidelines. • Strong project management and stakeholder coordination skills, with the ability to work across Growth, Compliance, Legal, Product, and Brand teams. • A strong team player who collaborates closely with the Affiliate BD teams to identify opportunities to convert high-potential influencers into long-term affiliate partners. • Perks & Benefits • Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this …

OKX
Oct 21
France, Germany, Netherlands
View details

Senior Affiliate Business Development Manager, Western Europe

Remote ✓
O

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a dedicated and proactive Business Development Manager to join our team, specifically focused on high-volume Affiliates, Trading Communities and KOLs. As a Business Development Manager, you will play a key role in expanding our network of Affiliates (Key Opinion Leaders, Trading Communities, Traffic Websites), and (secondarily) VIP clients - in Germany and the broader Central part of the European Union. This role is responsible for those partnerships from a to z. What You'll Be Doing • Primary goal: maximize Trading Volume on our Futures and Spot Order books in the region through onboarding and retention of Affiliates. • Secondary: Expand the user base and grow awareness of the OKX brand • Affiliate Recruitment: Proactively search for and attract new affiliates, KOLs and trading/crypto communities and influencers, fostering strategic partnerships to enhance our network. • Results-Driven Approach: Implement strategies and campaigns to drive measurable results, focusing on creating content, increasing trading volume, acquiring new users, and promoting active transactions through affiliate channels. • Relationship Building: Manage and enhance relationships with local crypto influencers and KOLs, being in contact with them frequently, build partnerships with influencers for the purpose of user acquisition • Partnership Expansion: Initiate and participate in meetings with partners, exploring opportunities to expand cooperation and strengthen existing relationships, both locally and internationally. • Collaboration with Product Team: Collaborate closely with colleagues from the product department, providing valuable market insights to optimize product offerings and attract qualified users. • Competitor Analysis: Stay updated on competitors' advantages and industry trends, utilizing this knowledge to refine our strategies, maintain a competitive edge, and capitalize on market gaps. What We Look For In You • Solid affiliate marketing experience in the Cryptocurrency space • Experience in building large affiliate networks from start to finish • Solid project management skills and the ability to manage multiple priorities and deadlines • Understanding of fundamental affiliate customer acquisition KPIs and optimization methods to improve performance through data analysis and segmentation • Strong analytical skills and ability to interpret market data to drive strategic decisions • Exceptional communication and negotiation abilities • Goal-oriented mindset, with a focus on achieving and exceeding targets Nice to Have • Experience working across time zones and cross-cultural teams • Bonus points if you have previously worked at a crypto exchange, trading company, CFD broker! • Passionate about blockchain technology and the crypto trading space • Immediate availability Perks & Benefits • Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • More that we love to tell you along the process! LI-SK1 LI-Remote Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice .

OKX
Oct 21
Germany
View details

Affiliate Business Development Manager - MENA

Remote
O

• About the opportunity The BD Manager is responsible for the overall affiliate growth strategy and execution for OKX in MENA, working with our global team. The BD Manager will proactively seek out and engage closely with potential MENA crypto partners for the purpose of user acquisition and expansion of the OKX platform in the region. What You'll Be Doing • Proactively identify and develop affiliates with communities and relationships that consist of HNW clients and professional traders • Manage and enhance relationships with HNW clients in MENA, being in contact with them frequently, build partnerships with influencers for the purpose of user acquisition • Planning and execution of online and some offline marketing activities, events, and campaigns with influencers/KOLs or media channels • Expand the user base and grow awareness of the OKX brand • Devise creative ways to identify potential affiliates/KOLs and acquire users What We Look For In You • Solid experience in Cryptocurrency, Finance, FX or any related space, with a track record in building large affiliate networks from start to finish • Experience in business development or affiliate management • Solid connections in the region with HNW clients and professional traders • Solid project management skills and the ability to manage multiple priorities and deadlines • Understanding of fundamental affiliate customer acquisition KPIs and optimization methods to improve performance through data analysis and segmentation • Fluent in English and Arabic is a MUST Nice to Haves • Bonus points if you have previously worked at a crypto exchange! • Experience working across time zones and cross-cultural teams • Passionate about blockchain technology and the crypto payments space Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice .

OKX
Oct 17
Check country restrictions
View details

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Customer Complaints Senior Manager

Remote
O

Who We Are At OKX , we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge. A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks. You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions. What You'll Be Doing • Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. • Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented. • Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation. • Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues. • Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation. • Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings. • Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions. • Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation. • Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You • Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure. • Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a …

OKX
Oct 16
Check country restrictions
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Product Designer (new product)

Remote ✓
P

P2P.org http://P2P.org is the largest institutional staking provider with a TVL of over $10B and a market share exceeding 20% in restaking. We are continually focused on researching and improving our infrastructure to extract maximum APR while enhancing security. For instance, in ETH and SOL, our NRR is on average 10% higher than the market, and in DOT, it's 20% higher. We also place significant focus and resources on launching new networks such as TON, Avail, Monad, Babylon, Story, Berachain, and others, along with yield products. From restaking, where we are the largest operator with a 20+% market share, to yield aggregators on stablecoins. Our clients include BitGo, Copper, Crypto.com http://Crypto.com, Ledger, ByBit, Bitget, OKX, HTX, Bitvavo, SBI, and others, who choose us for our client-centric approach and extensive product line from unified API to widgets and custom dApps. We are also actively expanding our product line, exploring RWA, data, yield, and service products for banks, exchanges, custodians, and wallets. P2P.org http://P2P.org unites talented individuals globally. Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance's future. P2P.org http://P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand. Key Responsibilities: • Prediction market & trading terminal design: Design intuitive, high-performance trading interfaces, including dashboards, charts, order books, and trading workflows. • Web & App Design: Own the end-to-end UI/UX design of web and mobile applications, from initial concepts and wireframes to polished, production-ready interfaces. • Social Media & Marketing Creatives: Create engaging visuals for social media, marketing campaigns, product launches, and other promotional materials. • Design System: Build and maintain a consistent visual identity and scalable design system across all digital products. • Cross-functional Collaboration: Work closely with founders, product managers, and developers to translate business requirements into effective design solutions. • Design Ownership: Take full ownership of design decisions, present and justify your solutions, incorporate stakeholder feedback, and continuously improve the user experience. At P2P.org http://P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! • Fully remote • Full-time contractor (Indefinite-term Consultancy Agreement) • Competitive salary level in $ (we can also pay in crypto) • Paid vacation and sick leave • Well-being program • Mental Health care program • Compensation for education, including foreign language & professional growth courses • Equipment & co-working reimbursement program • Overseas conferences, community immersion P2P.org http://P2P.org is committed to providing equal opportunities. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.

P2P.org
Oct 20
EU
View details

Senior GTM Marketing Manager

Remote ✓
P

P2P.org http://P2P.org is the largest institutional staking provider with a TVL of over $10B and a market share exceeding 20% in restaking. We are continually focused on researching and improving our infrastructure to extract maximum APR while enhancing security. For instance, in ETH and SOL, our NRR is on average 10% higher than the market, and in DOT, it's 20% higher. We also place significant focus and resources on launching new networks such as TON, Avail, Monad, Babylon, Story, Berachain, and others, along with yield products. From restaking, where we are the largest operator with a 20+% market share, to yield aggregators on stablecoins. Our clients include BitGo, Copper, Crypto.com http://Crypto.com, Ledger, ByBit, Bitget, OKX, HTX, Bitvavo, SBI, and others, who choose us for our client-centric approach and extensive product line from unified API to widgets and custom dApps. We are also actively expanding our product line, exploring RWA, data, yield, and service products for banks, exchanges, custodians, and wallets. P2P.org http://P2P.org unites talented individuals globally. Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance's future. P2P.org http://P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand. RESPONSIBILITIES • Turn marketing priorities into plans with clear budgets, timelines and success metrics. • Own execution and personally run campaigns in your strongest channels, using LLMs and automation. • Manage contractors and internal contributors: set priorities, write briefs, review work and address underperformance. • Coordinate with Product and Sales to clarify requirements and resolve blockers. • Track spend, lead quality and pipeline contribution. Recommend what to improve, scale or stop. • Identify where specialist contractors are needed and manage their delivery. REQUIREMENTS • Strong execution skills in at least one marketing channel, with verifiable examples of campaigns you personally ran and results you achieved. We welcome different channel specializations. • At least 4 years of substantive marketing experience, including independently owning B2B marketing initiatives. Be ready to explain your contribution, decisions and measurable results. • Strong communication and stakeholder management skills, including influencing without formal authority and challenging requests constructively. • Experience managing contractors or agencies and leading people or small teams. • Solid marketing fundamentals: tracking, segmentation, positioning, messaging, channel selection and conversion funnels. • Practical analytical skills: interpreting campaign and CRM data, assessing acquisition economics and understanding attribution limitations. • Regular use of LLMs in marketing work, with sound judgment when reviewing their output. • Ability to prioritize and deliver with limited supervision, learn complex products and make informed budget decisions. • Strong written and spoken English. At P2P.org http://P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! • Fully remote • Full-time contractor (Indefinite-term Consultancy Agreement) • Competitive salary level in $ (we can also pay in crypto) • Paid vacation and sick leave • Well-being program • Mental Health care program • Compensation for education, including foreign language & professional growth courses • Equipment & co-working reimbursement program • Overseas conferences, community immersion P2P.org http://P2P.org is committed to providing equal opportunities. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.

Responsibilities:

• Turn marketing priorities into plans with clear budgets, timelines and success metrics. • Own execution and personally run campaigns in your strongest channels, using LLMs and automation.

P2P.org
Oct 9
EU
View details

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