Remote jobs

COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. COMPANY OPERATING RHYTHM At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. THE OPPORTUNITY Voice is the most natural modality for human interaction with machines. However, current sequence modeling paradigms based on jointly scaling model and data cannot deliver voice AI capable of universal human interaction. The challenges are rooted in fundamental data problems posed by audio: real-world audio data is scarce and enormously diverse, spanning a vast space of voices, speaking styles, and acoustic conditions. Even if billions of hours of audio were accessible, its inherent high dimensionality creates computational and storage costs that make training and deployment prohibitively expensive at world scale. We believe that entirely new paradigms for audio AI are needed to overcome these challenges and make voice interaction accessible to everyone. THE ROLE As a Member of the Research Staff, you will pioneer the development of Latent Space Models (LSMs), a new approach that aims to solve the fundamental data, scale, and cost challenges associated with building robust, contextualized voice AI. Your research will focus on solving one or more of the following problems: • Build next-generation neural audio codecs that achieve extreme, low bit-rate compression and high fidelity reconstruction across a world-scale corpus of general audio. • Pioneer steerable generative models that can synthesize the full diversity of human speech from the codec latent representation, from casual conversation to highly emotional expression to complex multi-speaker scenarios with environmental noise and overlapping speech. • Develop embedding systems that cleanly factorize the codec latent space into interpretable dimensions of speaker, content, style, environment, and channel effects -- enabling precise control over each aspect and the ability to massively amplify an existing seed dataset through “latent recombination”. • Leverage latent recombination to generate synthetic audio data at previously impossible scales, unlocking joint model and data scaling paradigms for audio. Endeavor to train multimodal speech-to-speech systems that can 1) understand any human irrespective of their demographics, state, or environment and 2) produce empathic, human-like responses that achieve conversational or task-oriented objectives. • Design model architectures, training schemes, and inference algorithms that are adapted for hardware at the bare metal enabling cost efficient training on billion-hour datasets and powering real-time inference for hundreds of millions of concurrent conversations. THE CHALLENGE We are seeking researchers who: • See "unsolved" problems as opportunities to pioneer entirely new approaches • Can identify the one critical experiment that will validate or kill an idea in days, not months • Have the vision to scale successful proofs-of-concept 100x • Are obsessed with using AI to automate and amplify your own impact If you find yourself energized rather than daunted by these expectations—if you're already thinking about five ideas to try while reading this—you might be the researcher we need. This role demands obsession with the …

COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. COMPANY OPERATING RHYTHM At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Note: this is a remote role that is to be based out of one of the following countries: • United Kingdom • Ireland • Scotland • Switzerland • Germany • Austria • Netherlands • Spain Opportunity Deepgram is expanding globally and operating a follow-the-sun model. We are hiring a Pre-sales Solutions Engineer in EMEA to win complex technical evaluations, design clear solution paths, and drive repeatable adoption for strategic accounts. Our strategic Account Executives do not hand off their customers after the first sale, so you will partner long-term across discovery, POC, production launch, and expansion. You will focus on pre-sales, yet you will often step into post-sales style work when the stakes are high and continuity matters. About Applied Engineering at Deepgram Applied Engineering blends what many companies split into Solutions Engineering, Solutions Architecture, Solutions Consulting, and Technical Support. We are builders and communicators who bridge sales and engineering. We help customers move from problem to production with speed, clarity, and measurable outcomes. What You’ll Do • Lead technical discovery for strategic opportunities. Map business goals to measurable technical success criteria and an evaluation plan. • Design, scope, and execute POCs that prove value. Define datasets, metrics, and timelines that land a clear technical win. • Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs. Show, do not tell. • Advise on architecture for accuracy, latency, scalability, and cost. Cover cloud, self-hosted, hybrid, and data residency needs. • Run security and compliance threads common in EMEA. Prepare crisp responses for GDPR, ISO 27001, SOC 2, and vendor risk reviews. • Triage and debug issues during evaluations. Collaborate with Product, Engineering, and Support to unblock customers quickly. • Create reusable assets that scale. Turn repeated requests into working samples, reference architectures, runbooks, and field guides. • Partner with Solutions Architects and Support for seamless continuity after initial wins. Stay involved through expansion phases when needed. • Enable the field. Collaborate with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases. REGIONAL EXPECTATIONS • Based in an EMEA time zone with strong overlap to customer business hours. • Excellent written and spoken English. Additional European languages are a strong plus. • Familiarity with procurement, InfoSec, and data privacy expectations across EMEA, including GDPR and data residency. YOUR FIRST 90 DAYS In the first weeks you will pick up low-risk customer tickets to learn our systems and support flow, then progress to pre-sales escalations tied to active opportunities and engagements driven by Account Executives or partners. First 30 days • Ramp on Deepgram’s product surface area, platform APIs, SDKs, evaluation methodology, and security review materials. • Shadow strategic discovery and POC calls. • Triage and resolve low-risk tickets with a …

COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. COMPANY OPERATING RHYTHM At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Note: this is a remote role that is to be based out of one of the following countries: • United Kingdom • Ireland • Scotland • Switzerland • Germany • Austria • Netherlands • Spain THE OPPORTUNITY Deepgram is expanding globally and building a true follow‑the‑sun model. We are hiring a Solutions Architect in EMEA to own complex post‑sales engagements, guide customers to production, and strengthen our technical support coverage for the region. You will work across the full customer lifecycle, with a primary focus on architecture, implementation, and Tier‑3 technical problem solving. You will also contribute to pre‑sales validation when deep technical credibility is needed, partner with Product and Engineering on feedback and roadmap, and help mature our global operations. ABOUT APPLIED ENGINEERING AT DEEPGRAM Applied Engineering combines functions that other companies split across Solutions Engineering, Solutions Architecture, Consulting, and Senior Technical Support. We are the technical interface from first discovery through successful production and beyond. The team partners closely with Sales, Customer Success, Product, and DevRel to deliver an enterprise‑grade experience that is fast, clear, and outcome‑oriented. WHAT YOU’LL DO • Lead architecture and implementation for enterprise deployments that use Deepgram’s speech‑to‑text, text‑to‑speech, and voice‑agent capabilities. • Own post‑sales technical success for assigned accounts. Unblock integrations, optimize accuracy and latency, and guide customers to stable production. • Serve as the Tier‑3 escalation point for complex issues. Drive root cause analysis, propose mitigations, and write durable fixes or automation when possible. • Design reference architectures and implementation patterns for common EMEA customer use cases including contact centers, voice analytics, QA, and AI agents. • Build high‑quality samples, internal tools, or scripts that make repeatable tasks easier for customers and for our team. • Contribute to pre‑sales discovery and POCs when deep technical direction is needed. Translate business goals to a concrete plan with clear success criteria. • Partner with Product and Engineering to prioritize fixes and features. Bring crisp customer signals that improve our roadmap. • Contribute to knowledge systems. Capture runbooks, playbooks, and docs that scale your expertise across regions. • Participate in an on‑call or incident rotation appropriate for the region and customer support tier. Help us meet or outperform regional SLAs. REGIONAL EXPECTATIONS • Based in an EMEA time zone with reliable overlap to customer business hours. • Excellent written and spoken English. Additional European languages are a strong plus. • Familiarity with GDPR, data privacy expectations, and enterprise security reviews common across EMEA. • Ability to travel within the region for critical customer milestones, estimated 10–20 percent. YOUR FIRST 90 DAYS First 30 days Ramp on Deepgram’s platform, APIs, SDKs, self-hosted deployments, and support practices. Shadow calls …

COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. COMPANY OPERATING RHYTHM At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. NOTE: THIS ROLE IS BASED OUT OF THE EMEA TERRITORY. REGIONAL EXPECTATIONS • Based in an EMEA time zone with strong overlap to customer business hours. • Excellent written and spoken English. Additional European languages are a strong plus. OPPORTUNITY Deepgram is looking for an Account Executive to drive new customers and revenue to our rapidly growing company. You will have the opportunity to sell a patented world-class voice AI platform that has been enabling our customers to achieve things previously not attainable. We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights! WHAT YOU'LL DO • Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings • Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness • Have a depth of understanding regarding customer needs in the voice AI space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully to highly technical buyers • Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing YOU’LL LOVE THIS ROLE IF YOU • Value having leadership that has tenure and a track record of success • Thrive working with A Players as cross-functional partners across GTM • Understand the importance of selling a product that is market validated and can deliver on its technical promise • Believe there should be no cap to upside and want control of account up-sell potential • Are passionate about what Deepgram is building and how we are changing what is possible with speech IT’S IMPORTANT TO US THAT YOU HAVE • Proven experience in a technical full-cycle sales role • Experience building your own pipeline from scratch and closing accounts • Consistent overachievement against sales targets in past experiences • Strong written and verbal communication skills • Empathy and a unique ability to understand customer needs • Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time • Ability to drive a consistent and repeatable sales process with a coachable/adaptable mindset based on other rep success. • It Would Be Great If You Had • Familiarity with Challenger or Triangle sales methodology • Experience selling to a technical audience in a similar space • Experience selling developer tools, infrastructure, or AI/ML technologies. • Fluency in German, French, Dutch, or other major regional languages. Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com http://deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.